Distinctive Designs Bridal

★★★☆☆
  • 15709 Crabbs Branch Way

    Derwood, MD 20855

    Map & Directions
  • 301-948-1833

About Distinctive Designs Bridal

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  • Bridal Shops

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3.0 3
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I should have known...
When I called Distinctive Designs to make an appointment to come in to look at Bridesmaid Dresses they could not have been ruder! They mentioned more than once that I would only have 1 hour for my appointment, so I better not be late...so I showed up 5 minutes early and was told I would have to wait until my time started, and was yet again reminded I would only have 1 hour.
I showed an associate a picture of a dress I was interested in looking at, she said she wasn't sure if they had it (with an inventory of less than 100 dresses, they shouldk now that they have) and would take a look in the computer. She never came back.
Another associate showed us to their makeshift bridesmaid room which was a small room on the way to the bridal gown room so people were walking in and out, yet NO ONE ever stopped to help us.
They did not clean out the dressing room for us after th previous people tried on dresses. They did not offer to show us any dresses. They did not hel pus fit the dresses or clip them on my Maid of Honor so she could see what they looked like.
After 15 minutes we were done and ready to leave.
We left th dresses in the dressing room and walked out.
On the way I asked for hte form with my personal infomration on it that I had filled out when I walked in and the woman said, ok if you dont' want to buy anything here, it will save us time if we don't contact you.
I said, I won't be buying anything here because i had a miserable experience. No response.
I walked out and called Macy's Bridal where I bought my wedding gown, where they had incredible service and told them I would be ordering 8 bridesmaid dresses from them. A big sale that Distinctive Designs missed out on because of their bad attitude and lack of service.
DO NOT GO THERE!
You are a bride, this is a special time in your life and you desrve to be treated with respect and like a bride!

0
★☆☆☆☆

I should have known...
When I called Distinctive Designs to make an appointment to come in to look at Bridesmaid Dresses they could not have been ruder! They mentioned more than once that I would only have 1 hour for my appointment, so I better not be late...so I showed up 5 minutes early and was told I would have to wait until my time started, and was yet again reminded I would only have 1 hour.
I showed an associate a picture of a dress I was interested in looking at, she said she wasn't sure if they had it (with an inventory of less than 100 dresses, they shouldk now that they have) and would take a look in the computer. She never came back.
Another associate showed us to their makeshift bridesmaid room which was a small room on the way to the bridal gown room so people were walking in and out, yet NO ONE ever stopped to help us.
They did not clean out the dressing room for us after th previous people tried on dresses. They did not offer to show us any dresses. They did not hel pus fit the dresses or clip them on my Maid of Honor so she could see what they looked like.
After 15 minutes we were done and ready to leave.
We left th dresses in the dressing room and walked out.
On the way I asked for hte form with my personal infomration on it that I had filled out when I walked in and the woman said, ok if you dont' want to buy anything here, it will save us time if we don't contact you.
I said, I won't be buying anything here because i had a miserable experience. No response.
I walked out and called Macy's Bridal where I bought my wedding gown, where they had incredible service and told them I would be ordering 8 bridesmaid dresses from them. A big sale that Distinctive Designs missed out on because of their bad attitude and lack of service.
DO NOT GO THERE!
You are a bride, this is a special time in your life and you desrve to be treated with respect and like a bride!

Pros: Only gave 1 star because 0 was not an option

Cons: Rude & Unhelpful

.

I bought my gown from Distinctive Design, and could not be happier! Great service, I did not feel rushed & was able to try on many dresses. I went to sooo many stores & really shopped around to find " the one". I did work with 2 different consultants, each was great & made me, my mother, & sister feel very welcomed - to me was important since it is such an exciting time! I thought their selection was great, as well as the price ranges. Good luck to all - I hope you have as wonderful expierence as I did buying your gown!!!

5
★★★★★

I bought my gown from Distinctive Design, and could not be happier! Great service, I did not feel rushed & was able to try on many dresses. I went to sooo many stores & really shopped around to find " the one". I did work with 2 different consultants, each was great & made me, my mother, & sister feel very welcomed - to me was important since it is such an exciting time! I thought their selection was great, as well as the price ranges. Good luck to all - I hope you have as wonderful expierence as I did buying your gown!!!

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.

We didn't have a good experinece here, don' t know why, I guess it was the not- so- nice attitude, our questions were not answered properly. Will try others shops this week to find our dresses.

3
★★★☆☆

We didn't have a good experinece here, don' t know why, I guess it was the not- so- nice attitude, our questions were not answered properly. Will try others shops this week to find our dresses.

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