Penn Optical Co LTD

★☆☆☆☆

About Penn Optical Co LTD

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  • Opticians

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Penn Optical Co Ltd

2401 Liberty Heights Ave 373 Baltimore, MD

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Penn Optical

5006 Sinclair Ln Baltimore, MD

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I had an appointment for my son at Penn op in eastpoint and i was not impressed. We waited for an hour on our first appointment and left without being seen. The second try, we waited for an hour and a half, and was seen, but were treated rude and unprofessional. The office people were not polite or helpful. The doc, while he seemed knowledgeable, lacked people skills and more importantly, the ability to deal with children. Finally, they called me to pick up glasses, and 30 mins later when i got there, they didnt have the glasses, and denied ever calling me. I wont ever go back, and i urge you to avoid them. Seems my kid's Sea monkeys could perform better.

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★☆☆☆☆

I had an appointment for my son at Penn op in eastpoint and i was not impressed. We waited for an hour on our first appointment and left without being seen. The second try, we waited for an hour and a half, and was seen, but were treated rude and unprofessional. The office people were not polite or helpful. The doc, while he seemed knowledgeable, lacked people skills and more importantly, the ability to deal with children. Finally, they called me to pick up glasses, and 30 mins later when i got there, they didnt have the glasses, and denied ever calling me. I wont ever go back, and i urge you to avoid them. Seems my kid's Sea monkeys could perform better.

Pros: None. I was kept too aggravated to notice the good.

Cons: Bad customer relations

 

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