Earl Scheib Paint & Body

★☆☆☆☆

About Earl Scheib Paint & Body

Automotive

Automotive
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The shop boast life time warranty on their signature paint specials. The staff is thuggish looking and exhibit behavior as such when communicating; my perception. My car was promised in 5 days however took 13 days, special race stripes proved too much to handle for the so called expert. On the day of scheduled pick up, car had obvious rearend damage and paint contained excessive runover and grit in surface. Addressed my total dissatisfaction with manager and contacted national headquarters. I did receive a call from a gentleman claiming to be a divisional manager however his demeanor and mannerism leads me to wonder where they receive their training in customer service. Bottom line, visit at your own risk, I plan to correct this poor workmanship at Superior Auto Service in Rockville, MD. Thanks for the opportunity to review. Stan (OIF Vet)

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★☆☆☆☆

The shop boast life time warranty on their signature paint specials. The staff is thuggish looking and exhibit behavior as such when communicating; my perception. My car was promised in 5 days however took 13 days, special race stripes proved too much to handle for the so called expert. On the day of scheduled pick up, car had obvious rearend damage and paint contained excessive runover and grit in surface. Addressed my total dissatisfaction with manager and contacted national headquarters. I did receive a call from a gentleman claiming to be a divisional manager however his demeanor and mannerism leads me to wonder where they receive their training in customer service. Bottom line, visit at your own risk, I plan to correct this poor workmanship at Superior Auto Service in Rockville, MD. Thanks for the opportunity to review. Stan (OIF Vet)

Pros: Service manager is the only courtesy one in the shop.

Cons: Woekmanship is amateur at best, not worth the $864.00 paid.

 

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