Best Cleaners

★☆☆☆☆

About Best Cleaners

Personal Services

Personal Services
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WORST cleaners in Frederick! I took a coat to the shop on JAN 19th to get a pocket flap sewn and was told to come back on the 20th. Due to weather, I went in on JAN 29th and the woman announced it was still NOT ready and to come back in an hour. This was the THIRD time I had left stuff with her to alter and this is the LAST time--I told her she would fix the pocket RIGHT THEN as I was not coming back. This store owner charges a HIGH Rate and gives shoddy service, She fixed the same pocket a year ago and it came apart the first time I wore it for winter. She's always late and ALWAYS misses her date on alterations. My neighbor has had the same exeprience--at least FIVE TIMES and the woman always needs a week more than she quotes. The issue is that NO ONE is ever there when you go and she's always hiding in the back. She's just a very poor entreprenuer. Go to ZIPS on Route 40--the guys there are nice and stuff is NEVER late. For alterations, try Rainbow Cleaners one block away from BEST. She is not the best--she is just simply HORRIBLE and doesn't care....

1
★☆☆☆☆

WORST cleaners in Frederick! I took a coat to the shop on JAN 19th to get a pocket flap sewn and was told to come back on the 20th. Due to weather, I went in on JAN 29th and the woman announced it was still NOT ready and to come back in an hour. This was the THIRD time I had left stuff with her to alter and this is the LAST time--I told her she would fix the pocket RIGHT THEN as I was not coming back. This store owner charges a HIGH Rate and gives shoddy service, She fixed the same pocket a year ago and it came apart the first time I wore it for winter. She's always late and ALWAYS misses her date on alterations. My neighbor has had the same exeprience--at least FIVE TIMES and the woman always needs a week more than she quotes. The issue is that NO ONE is ever there when you go and she's always hiding in the back. She's just a very poor entreprenuer. Go to ZIPS on Route 40--the guys there are nice and stuff is NEVER late. For alterations, try Rainbow Cleaners one block away from BEST. She is not the best--she is just simply HORRIBLE and doesn't care....

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After getting married, I was excited to find this cleaner to preserve my dress. However the excitement quickly turned into the WORST experience. I was told my dress would be ready in a week. When I went to pick my dress up, I was told they did not have a box to put the dress in and it would be another week. When I returned the following week, I was told again that they did not have a box and it would be yet another week. They ensured me they would call me as soon as it was ready. After another week of never hearing from them (a month my dress had been there) I had to return to the cleaners and ask for my dress back without being in a box. I would NOT recommend taking anything to this cleaner!

1
★☆☆☆☆

After getting married, I was excited to find this cleaner to preserve my dress. However the excitement quickly turned into the WORST experience. I was told my dress would be ready in a week. When I went to pick my dress up, I was told they did not have a box to put the dress in and it would be another week. When I returned the following week, I was told again that they did not have a box and it would be yet another week. They ensured me they would call me as soon as it was ready. After another week of never hearing from them (a month my dress had been there) I had to return to the cleaners and ask for my dress back without being in a box. I would NOT recommend taking anything to this cleaner!

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