Opossum Pike Veterinary Clinic

★★★★☆
  • 1550 Opossumtown Pike

    Frederick, MD 21702

    Map & Directions
  • 301-662-2322

About Opossum Pike Veterinary Clinic

Hours
Mon-Fri 7am-8pm, Sat 7am-12am

Pets & Animals

Pets & Animals
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I've been going to this vet for sometime maybe 12 years and honestly never cared for the office staff but the doctors I like. I have watched the prices increase and felt I should change but the hassle wasn't worth it since the pets go so little usually for a exam once a year figured I could tolerate the office staff. Well today I broke. I was given a written estimate for a spay on a kitten with no health issues and never been in heat and told it would 've in between the two amounts. When I called to check on my cat as instructed at the end of the day the office staff was rude told me she needed more time. Then when I asked for the price in which to bring they gave me a price 20 percent over the lower estimate when I asked why they couldn't explain said she need to check into it. When I arrived to pick my kitten up they went straight to charging me before I could even see my kitten ask anything. I then asked them to explain why I was being charged so much and they had to scramble through notes to find a answer. I explained that there pricing was very high anyway as I had checked with other vets in the area and received a quote for almost half of what they were charging .. the receptionist said it was because the are accredited. I explained if I had known they would not be honoring the quote I would have considered going elsewhere but I figured it would be easier to go there since they have been seeing my kitten for few months and my dogs . The receptionist was very rude clearly seeing I was upset. I then requested my cat and said I would like to request records for all my animals ..she then smirked and laughed. The office staff us rude ...unprofessional .. and only cares about the money not you or the pet. The office tried to say the estimate included a note that prices could be ten percent higher I provided my estimate I was given wknd it was not written on there ... Instead of honering my est I-mate she said oh well it's suppose to be I'll have to let them know it's not on there ..seriously a long time customer and I was treated with disrespect .. I will be finding a new vet and won't be returning there . The pricing us outrages as it cost me 430.00 to have a kitten spayed with no health issues never been in heat and that was without any blood work options they try to get you to do.

1
★☆☆☆☆

I've been going to this vet for sometime maybe 12 years and honestly never cared for the office staff but the doctors I like. I have watched the prices increase and felt I should change but the hassle wasn't worth it since the pets go so little usually for a exam once a year figured I could tolerate the office staff. Well today I broke. I was given a written estimate for a spay on a kitten with no health issues and never been in heat and told it would 've in between the two amounts. When I called to check on my cat as instructed at the end of the day the office staff was rude told me she needed more time. Then when I asked for the price in which to bring they gave me a price 20 percent over the lower estimate when I asked why they couldn't explain said she need to check into it. When I arrived to pick my kitten up they went straight to charging me before I could even see my kitten ask anything. I then asked them to explain why I was being charged so much and they had to scramble through notes to find a answer. I explained that there pricing was very high anyway as I had checked with other vets in the area and received a quote for almost half of what they were charging .. the receptionist said it was because the are accredited. I explained if I had known they would not be honoring the quote I would have considered going elsewhere but I figured it would be easier to go there since they have been seeing my kitten for few months and my dogs . The receptionist was very rude clearly seeing I was upset. I then requested my cat and said I would like to request records for all my animals ..she then smirked and laughed. The office staff us rude ...unprofessional .. and only cares about the money not you or the pet. The office tried to say the estimate included a note that prices could be ten percent higher I provided my estimate I was given wknd it was not written on there ... Instead of honering my est I-mate she said oh well it's suppose to be I'll have to let them know it's not on there ..seriously a long time customer and I was treated with disrespect .. I will be finding a new vet and won't be returning there . The pricing us outrages as it cost me 430.00 to have a kitten spayed with no health issues never been in heat and that was without any blood work options they try to get you to do.

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I felt that they were more interested in charging us for exams than they were interested in caring for our pets.
Just flew my cats from the West coast. Came to this place because of a recommendation. When I said I was in the market for a new vet, the woman at the desk told me their first appointment was $71 and may or may not include one vaccination. When I told her I wasn't looking for a vaccination, but a vet, she continued to reiterate that the price held firm even if there wasn't a vaccination. (First red flag.)
I tried to get our Rx food filled and they said that they weren't a pharmacy and they would have to examine the animal before they would give us food. I said I didn't think it was necessary to put her through another exam since we just had the script filled last week from her previous vet. I practically begged for cat food as I didn't want to have to put the kitty back in the crate after a 9-hour flight. She told me it was state law. I've since called 3 other places who are happy to fill our rx food.
When meeting a potential customer, Why didn't they try to sell me on their doctors? Or their history in the community? Instead they haggled on price?! Red Flags!

1
★☆☆☆☆

I felt that they were more interested in charging us for exams than they were interested in caring for our pets.
Just flew my cats from the West coast. Came to this place because of a recommendation. When I said I was in the market for a new vet, the woman at the desk told me their first appointment was $71 and may or may not include one vaccination. When I told her I wasn't looking for a vaccination, but a vet, she continued to reiterate that the price held firm even if there wasn't a vaccination. (First red flag.)
I tried to get our Rx food filled and they said that they weren't a pharmacy and they would have to examine the animal before they would give us food. I said I didn't think it was necessary to put her through another exam since we just had the script filled last week from her previous vet. I practically begged for cat food as I didn't want to have to put the kitty back in the crate after a 9-hour flight. She told me it was state law. I've since called 3 other places who are happy to fill our rx food.
When meeting a potential customer, Why didn't they try to sell me on their doctors? Or their history in the community? Instead they haggled on price?! Red Flags!

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I have only been to the Opossum Pike Vet Clinic once so far to take my cat in for his first shots. It was my first time ever taking a pet on my own and I think they're great. I set up my appointment and basically as soon as I got there I was sent straight back. The people there are very friendly. They answered any questions I had without hesitation. I never felt rushed and you can tell that they love what they do and really care for your pets as if they were their own.

4
★★★★☆

I have only been to the Opossum Pike Vet Clinic once so far to take my cat in for his first shots. It was my first time ever taking a pet on my own and I think they're great. I set up my appointment and basically as soon as I got there I was sent straight back. The people there are very friendly. They answered any questions I had without hesitation. I never felt rushed and you can tell that they love what they do and really care for your pets as if they were their own.

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This is the only vet I will take my dog to. They are the best. They do such a good job when I take her.

5
★★★★★

This is the only vet I will take my dog to. They are the best. They do such a good job when I take her.

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I had an emergency and tried to page the on-call vet during their evening emergency hours. When I called back after hearing nothing for 20 minutes and desperately searching for some other emergency clinic, the dispatcher said he could not reach the on-call veterinarian. I never did get a call from the vet who was supposed to be reachable in all circumstances, nor did I ever get a call with an apology. I will NEVER bring my pets to this clinic again.

1
★☆☆☆☆

I had an emergency and tried to page the on-call vet during their evening emergency hours. When I called back after hearing nothing for 20 minutes and desperately searching for some other emergency clinic, the dispatcher said he could not reach the on-call veterinarian. I never did get a call from the vet who was supposed to be reachable in all circumstances, nor did I ever get a call with an apology. I will NEVER bring my pets to this clinic again.

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Found this website when doing a search for my vet??s number (easier than the yellow pages). Thought I??d take a minute to also state how much our family appreciates and trusts the doctors and staff at Opossum Pike Veterinary Clinic. Everyone there has been nothing short of helpful. And when you call, and need help, or are wondering what to do about a situation, they help you, either over the phone or with a visit to the office. They have given our pets?? great care and treatment, given us advice, and have been there to comfort us when our pets have been lost to an illness. We have been their client for about 15 years. Remember though, we all have bad days, have stressful days. There have been times where I have called and had to wait awhile. I??m ok with that. Because I know from seeing how the staff works with calls, works with the clients, it??s not that you are put on hold because someone wants to file their nails, it??s because there is something else that needs attention. And if there is a lot going on when you call they always ask, "is this an emergency or can you hold?" I??ve unfortunately had to say once it was an emergency ?? and I of course was not put on hold and our emergency was address immediately.

You can trust this veterinary clinic to be there for your pet. I believe and have seen that everyone at this veterinary clinic is very dedicated to the well being of our pets, not matter what they may be. They even have help injured wildlife. What more can you ask for?

5
★★★★★

Found this website when doing a search for my vet??s number (easier than the yellow pages). Thought I??d take a minute to also state how much our family appreciates and trusts the doctors and staff at Opossum Pike Veterinary Clinic. Everyone there has been nothing short of helpful. And when you call, and need help, or are wondering what to do about a situation, they help you, either over the phone or with a visit to the office. They have given our pets?? great care and treatment, given us advice, and have been there to comfort us when our pets have been lost to an illness. We have been their client for about 15 years. Remember though, we all have bad days, have stressful days. There have been times where I have called and had to wait awhile. I??m ok with that. Because I know from seeing how the staff works with calls, works with the clients, it??s not that you are put on hold because someone wants to file their nails, it??s because there is something else that needs attention. And if there is a lot going on when you call they always ask, "is this an emergency or can you hold?" I??ve unfortunately had to say once it was an emergency ?? and I of course was not put on hold and our emergency was address immediately.

You can trust this veterinary clinic to be there for your pet. I believe and have seen that everyone at this veterinary clinic is very dedicated to the well being of our pets, not matter what they may be. They even have help injured wildlife. What more can you ask for?

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I went looking for a vet who cared about me and my elderly pet and I found it in the staff of the Opossum Pike Vet Clinic. I had been taking to dog to another area vet but felt I was not getting the info I needed to make informed decisions. I called around and when I got to the Opossum Pike Vet I was amazed at the time the receptionist took to discuss my concerns with me. I set up a "geriatric" exam with Dr. Arthur. My pet has never received such a thorough exam. She explained more to me in that one appointment and my other vet did in the 10 years I went to him. I highly recommend them to anyone who loves their pet and wants the best care for them.

5
★★★★★

I went looking for a vet who cared about me and my elderly pet and I found it in the staff of the Opossum Pike Vet Clinic. I had been taking to dog to another area vet but felt I was not getting the info I needed to make informed decisions. I called around and when I got to the Opossum Pike Vet I was amazed at the time the receptionist took to discuss my concerns with me. I set up a "geriatric" exam with Dr. Arthur. My pet has never received such a thorough exam. She explained more to me in that one appointment and my other vet did in the 10 years I went to him. I highly recommend them to anyone who loves their pet and wants the best care for them.

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Don't call this vet with a question if need special advice. Too busy here to attend to a phone call and the receptionist is the go-between. Oh, and if you have an emergency, they will not see you since you are not a "client." It's a good thing our hospitals don't treat humans this way.

1
★☆☆☆☆

Don't call this vet with a question if need special advice. Too busy here to attend to a phone call and the receptionist is the go-between. Oh, and if you have an emergency, they will not see you since you are not a "client." It's a good thing our hospitals don't treat humans this way.

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0 out of 1 people found this review helpful.

.

I just had my first visit there today. This is my first time "on my own" with a pet and the place was amazing. I called ahead to check prices and the receptionist was very informative and friendly. Once I went in the whole front desk staff greeted me and were very nice people. The wait wasn't long to get in with the vet tech. (I don't remember the vet techs name) She was loving, caring and efficient. She even took some extra time to show me how to cut their nails. She never rushed me and only asked me to ask more questions. The price is outstanding for the love and effort they give out. I highly recommend this vet clinic.

5
★★★★★

I just had my first visit there today. This is my first time "on my own" with a pet and the place was amazing. I called ahead to check prices and the receptionist was very informative and friendly. Once I went in the whole front desk staff greeted me and were very nice people. The wait wasn't long to get in with the vet tech. (I don't remember the vet techs name) She was loving, caring and efficient. She even took some extra time to show me how to cut their nails. She never rushed me and only asked me to ask more questions. The price is outstanding for the love and effort they give out. I highly recommend this vet clinic.

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I have used this practice for over 8 years. They were wonderful in helping to keep my 18 year old cocker spaniel comfortable until it was time to have her put to sleep. Since then we got an English Pointer who was diagnosed with Addison's disease at the age of 4. The medication prescribed for her was $350 a month and they were completely supportive of my importing it from Canada and now getting it from a compounding pharmacist in Taneytown. Some vets give you all kinds of grief if you don't purchase your medications through them. They have never said one word about the inconvenience of having to deal with multiple pharmacies. They have kennels and my dog has always been very happy staying there.

PROS: multiple locations, kennels, hours
CONS: not the most up-to-date decor? otherwise, none

4
★★★★☆

I have used this practice for over 8 years. They were wonderful in helping to keep my 18 year old cocker spaniel comfortable until it was time to have her put to sleep. Since then we got an English Pointer who was diagnosed with Addison's disease at the age of 4. The medication prescribed for her was $350 a month and they were completely supportive of my importing it from Canada and now getting it from a compounding pharmacist in Taneytown. Some vets give you all kinds of grief if you don't purchase your medications through them. They have never said one word about the inconvenience of having to deal with multiple pharmacies. They have kennels and my dog has always been very happy staying there.

PROS: multiple locations, kennels, hours
CONS: not the most up-to-date decor? otherwise, none

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The whole clinic is extremly helpful to pet and owner. They are extremly attentive and are great with the pets. They also take time to speak with you and explain all options.
The price is reasonable for the extremly high level of care given.
My family has used Dr.Schaden since I was a kid with our very first dog. We now all take our own pets there now that we are grown and have pets and families of our own.

5
★★★★★

The whole clinic is extremly helpful to pet and owner. They are extremly attentive and are great with the pets. They also take time to speak with you and explain all options.
The price is reasonable for the extremly high level of care given.
My family has used Dr.Schaden since I was a kid with our very first dog. We now all take our own pets there now that we are grown and have pets and families of our own.

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We presently got a bird and it was hard to find a vet that accepted birds. We came across the Opossum Pike Vet Center and they have been wonderful! They are very friendly and knowledgable about all kinda of pets. I highly recommend them.

5
★★★★★

We presently got a bird and it was hard to find a vet that accepted birds. We came across the Opossum Pike Vet Center and they have been wonderful! They are very friendly and knowledgable about all kinda of pets. I highly recommend them.

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I have a cockatoo( large parrott) and I take him to Barbara Stasny at Oposstown Pike, as everybody can't handle excotic animals. She is absoluetly great with Snowball. She is very knowledgeable and also takes care of the animals at Cocotin Mountain Zoo. She is the best! They also schedule you at times and you hardly ever have to wait.

PROS: On a scale of one to tenshe is a ten do to knowledge and care
CONS: none

5
★★★★★

I have a cockatoo( large parrott) and I take him to Barbara Stasny at Oposstown Pike, as everybody can't handle excotic animals. She is absoluetly great with Snowball. She is very knowledgeable and also takes care of the animals at Cocotin Mountain Zoo. She is the best! They also schedule you at times and you hardly ever have to wait.

PROS: On a scale of one to tenshe is a ten do to knowledge and care
CONS: none

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New to the area? I'd highly recommend this vet for your pets. Not only are they friendly and thorough in their care, they have evening and weekend hours and even diagnose/offer support over the phone. They are reasonably priced and work to group animal treatments into a once a year visit. The vet never rushes us out and answers all our questions.

4
★★★★☆

New to the area? I'd highly recommend this vet for your pets. Not only are they friendly and thorough in their care, they have evening and weekend hours and even diagnose/offer support over the phone. They are reasonably priced and work to group animal treatments into a once a year visit. The vet never rushes us out and answers all our questions.

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