I spent 25 minutes on hold earlier in the week, then hung up and called back to schedule a Sunday appointment for bridesmaid dresses, however my name was NOT in the book when we arrived there at their registration desk.
The saleswoman was constantly called away, and we were left to sort through racks of tops and bottoms on our own in an attempt to find the right 'mix and match' outfits. The only skirt in the style we wanted was a size 22 - so my two maids had to take turns with it, holding it up with one hand and trying to see how it 'looked' - there were no clothespins or anything to help us.
Styles that were discontinued were still hanging on the racks, too, so that was confusing.
Overall, we helped ourselves and figured it out, but the dressing area was crowded with families of brides sitting on the floor around us, and the sales 'help' was not really available for assistance. Also, am upset the dresses will not be delivered for 3 months when the reason I choose not to go couture was the long wait.
PROS: Low prices, selection.
CONS: Help overwhelmed, rack items not in available sizes or colors for true shop
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