Werking Automotive

★★★★☆
39.1766 -77.273
Map and Directions to Werking Automotive

301-528-0012

19515 Waters Rd

Germantown, MD

20874

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About Werking Automotive

Automotive

Automotive
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Reviews 1 - 15 of 15.
.

Always a good price, responsive, and fair...have taken care of my family's auto's for a few yrs now and wouldn't go anywhere else...

5
★★★★★

Always a good price, responsive, and fair...have taken care of my family's auto's for a few yrs now and wouldn't go anywhere else...

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.

Honest, fair pricing. low overhead. YES it may take a little while to get the work done, because the owner does it. Trust me, its worth it. If you want bright and shiny and high overhead, go to King VW or Sheehy or whoever else as pretty waiting rooms and $$$$$ charges. I easily am spending 1/2 what I would have at VW to get repairs.
The lady who answers the phone IS a little brisk (someone complained about her earlier- I wouldnt want to answer the phone all day and deal with people who think this is a high overhead establishment) BUT if you give her a break and treat her with respect, she is quite nice!

5
★★★★★

Honest, fair pricing. low overhead. YES it may take a little while to get the work done, because the owner does it. Trust me, its worth it. If you want bright and shiny and high overhead, go to King VW or Sheehy or whoever else as pretty waiting rooms and $$$$$ charges. I easily am spending 1/2 what I would have at VW to get repairs.
The lady who answers the phone IS a little brisk (someone complained about her earlier- I wouldnt want to answer the phone all day and deal with people who think this is a high overhead establishment) BUT if you give her a break and treat her with respect, she is quite nice!

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.

I have been maintaining my car with Werking Automotive since i bought it. They ever have been honest with me and they are excellent mechanics. This is the only shop my cars will go from now on.

5
★★★★★

I have been maintaining my car with Werking Automotive since i bought it. They ever have been honest with me and they are excellent mechanics. This is the only shop my cars will go from now on.

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I had check engine light in my car. I went to Werking Automotive since it was close from my home. This was my first visit and I was hoping they will do good job based on review on this site. I was looking for long term relation with good auto repair shop in my neighborhood. But I am not happy with Werking Auto. When I first took my car to Werking auto, they took a whole day to find out the issue so, I had to leave my car overnight to repair next day. I spent around $350 for repair but next day check engine light came back. I took my car again after a week. This time it is even worst. I left my car but no response whatsoever. I had to call several times just to get an update on my car estimate. I wasn't even provided with an estimate on that day. I have to call several times next day just to get an estimate. After several attempts, I got an estimate of another $1000 for my old car. However, they weren't still sure if this another $1000 fix will actually fix my car. They seems clueless about the condition of my car and just trying some experiments. On top, front desk lady is rude and hard to deal with. She literally shouted on me and my wife for asking for an estimate. I would never go there again.

2
★★☆☆☆

I had check engine light in my car. I went to Werking Automotive since it was close from my home. This was my first visit and I was hoping they will do good job based on review on this site. I was looking for long term relation with good auto repair shop in my neighborhood. But I am not happy with Werking Auto. When I first took my car to Werking auto, they took a whole day to find out the issue so, I had to leave my car overnight to repair next day. I spent around $350 for repair but next day check engine light came back. I took my car again after a week. This time it is even worst. I left my car but no response whatsoever. I had to call several times just to get an update on my car estimate. I wasn't even provided with an estimate on that day. I have to call several times next day just to get an estimate. After several attempts, I got an estimate of another $1000 for my old car. However, they weren't still sure if this another $1000 fix will actually fix my car. They seems clueless about the condition of my car and just trying some experiments. On top, front desk lady is rude and hard to deal with. She literally shouted on me and my wife for asking for an estimate. I would never go there again.

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0 out of 2 people found this review helpful.

.

We have taken our cars here for years. My parents found the shop first and travel over three towns to get the work done. They are honest and will do the work required. They have always been fair and equitable in there analysis of the repairs needed. I have referred friends and others to this shop and will continue to use them for our auto repairs.

4
★★★★☆

We have taken our cars here for years. My parents found the shop first and travel over three towns to get the work done. They are honest and will do the work required. They have always been fair and equitable in there analysis of the repairs needed. I have referred friends and others to this shop and will continue to use them for our auto repairs.

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1 out of 1 people found this review helpful.

.

They took entirely too long to fix my car! Then they kept coming up with things that were wrong with my car each day they had it. Hmm suspicious. Will not use them again

1
★☆☆☆☆

They took entirely too long to fix my car! Then they kept coming up with things that were wrong with my car each day they had it. Hmm suspicious. Will not use them again

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1 out of 2 people found this review helpful.

.

I found Werking Automotive by chance. They provide great service and great work. Paul, the owner is pleasant as well as the rest of the staff.

5
★★★★★

I found Werking Automotive by chance. They provide great service and great work. Paul, the owner is pleasant as well as the rest of the staff.

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1 out of 1 people found this review helpful.

.

Werking Automotive

I have used them many times. They do good work and are usually very busy. I was referred there from other customers. Their knowledge and prices are good. I have always felt they gave honest answers and did not take advantage of me. You save money because they don't have high overhead and you deal with the owner. They can be a little slower than the dealer at times but the savings is worth it. Remember, when you have a good, honest shop, everyone is trying to get their cars in there.

5
★★★★★

Werking Automotive

I have used them many times. They do good work and are usually very busy. I was referred there from other customers. Their knowledge and prices are good. I have always felt they gave honest answers and did not take advantage of me. You save money because they don't have high overhead and you deal with the owner. They can be a little slower than the dealer at times but the savings is worth it. Remember, when you have a good, honest shop, everyone is trying to get their cars in there.

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1 out of 1 people found this review helpful.

.

BUYER BEWARE!!!!

Get a written estimate in advance of all work. Otherwise, you will also pay 25% more than your telephone quote

You would be safer taking your car somewhere else!

1
★☆☆☆☆

BUYER BEWARE!!!!

Get a written estimate in advance of all work. Otherwise, you will also pay 25% more than your telephone quote

You would be safer taking your car somewhere else!

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0 out of 1 people found this review helpful.

.

I have been using them for years. The owner and staff are phenomenal and do phenomenal work. Never will trust any of my vehicles with anyone else. Highly recommend

5
★★★★★

I have been using them for years. The owner and staff are phenomenal and do phenomenal work. Never will trust any of my vehicles with anyone else. Highly recommend

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1 out of 1 people found this review helpful.

.

Werking Automotive is a very good repair shop. They do excellent work at a good price. Sometimes it takes them two days on more complicated repairs, if they have to get parts. Sometimes you have to call them to see how they are doing on repair job.

4
★★★★☆

Werking Automotive is a very good repair shop. They do excellent work at a good price. Sometimes it takes them two days on more complicated repairs, if they have to get parts. Sometimes you have to call them to see how they are doing on repair job.

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1 out of 1 people found this review helpful.

.

That's right, I said honest. I have been using Werking for 6 years and they are phenomenal. Always there when you need them. Fantastic prices and superior service quality and most of all, an honest repair shop. This company is a rare bird in Montgomery County these days. Definitely a 5 star business. They work on everything from a 1969 Mustang to a 2004 Mountaineer for me and I get the same great results regardless of year make or model. They also have their own tow service.

5
★★★★★

That's right, I said honest. I have been using Werking for 6 years and they are phenomenal. Always there when you need them. Fantastic prices and superior service quality and most of all, an honest repair shop. This company is a rare bird in Montgomery County these days. Definitely a 5 star business. They work on everything from a 1969 Mustang to a 2004 Mountaineer for me and I get the same great results regardless of year make or model. They also have their own tow service.

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1 out of 1 people found this review helpful.

.

This is a hidden jewel in Montgomery County. I found them by chance and any and every time I needed them, they were there for me with great prices and even better work. As far as meeting my expectations, no they didn't. With the compliments I've paid them, They far exceeded my expectations.

5
★★★★★

This is a hidden jewel in Montgomery County. I found them by chance and any and every time I needed them, they were there for me with great prices and even better work. As far as meeting my expectations, no they didn't. With the compliments I've paid them, They far exceeded my expectations.

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2 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

I wrote this review in 2011, and it is still true today in May of 2012. I just got our family minivan back from them today. Werking Automotive is a good repair shop. They do excellent work at a good price. Sometimes it takes them two

6
★★★★★

I wrote this review in 2011, and it is still true today in May of 2012. I just got our family minivan back from them today. Werking Automotive is a good repair shop. They do excellent work at a good price. Sometimes it takes them two

.

Get a written estimate in advance of all work. Otherwise, you will also pay 25% more than quoted on the phone

You would be safer taking your car somewhere else!

They also run a towing company, but act as though they are separate companies. They get you on both ends.

1
★☆☆☆☆

Get a written estimate in advance of all work. Otherwise, you will also pay 25% more than quoted on the phone

You would be safer taking your car somewhere else!

They also run a towing company, but act as though they are separate companies. They get you on both ends.

Pros: Convenient location

Cons: Substantial difference between quote and actual costs

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