Crescent Electric Service Co Inc

★☆☆☆☆
  • 6917 Arlington Rd Ste 206

    Bethesda, MD 20814

    Map & Directions
  • 301-951-1200

About Crescent Electric Service Co Inc

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  • Electricians
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Home Construction & Remodeling

Home Construction & Remodeling
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I used Crescent for several years and spent several thousand dollars with them for various projects around the house because they seemed reliable and reasonably competent, though extremely high priced. I was comfortable having them in my home and wanted to develop a relationship with a good electrician. The bills mounted very rapidly, however. Finally I called for an estimate on a big job getting rid of old wires in the basement. Instead of an estimate, they sent an electrician who started to do a few things ad hoc, including cutting some wires, supposedly temporarily, and I got another $800 bill. Par for the course. But when my boiler failed to go on that winter, I suspected he had cut the thermostat. Sure enough, he came out, said oops, and reconnected it. Sent another huge bill. I called to complain and say I should not pay first to have the wrong line cut, and then to fix it. The woman on the phone I had dealt with for several years denied that they had cut the line, and wound up in a screaming match with me. That's what I got for loyalty and accepting huge hourly charges. I would never use them again.

1
★☆☆☆☆

I used Crescent for several years and spent several thousand dollars with them for various projects around the house because they seemed reliable and reasonably competent, though extremely high priced. I was comfortable having them in my home and wanted to develop a relationship with a good electrician. The bills mounted very rapidly, however. Finally I called for an estimate on a big job getting rid of old wires in the basement. Instead of an estimate, they sent an electrician who started to do a few things ad hoc, including cutting some wires, supposedly temporarily, and I got another $800 bill. Par for the course. But when my boiler failed to go on that winter, I suspected he had cut the thermostat. Sure enough, he came out, said oops, and reconnected it. Sent another huge bill. I called to complain and say I should not pay first to have the wrong line cut, and then to fix it. The woman on the phone I had dealt with for several years denied that they had cut the line, and wound up in a screaming match with me. That's what I got for loyalty and accepting huge hourly charges. I would never use them again.

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