King Buick GMC

★★★☆☆
  • 16200 Frederick Rd

    Gaithersburg, MD 20877

    Map & Directions
  • 301-637-8136

3.0 2
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Awful.

I've got a 2002 Saturn SC2(They still cover Saturn vehicles) that has received all the recommended maintenance from this place since it was bought back in 2002/2003.

At 57,000, the maintenance was about 500$, I asked the technician to give me a ballpark estimate of the next few maintenances. I was told it wouldn't be too expensive, that the car has been kept in good order since purchase, and would most likely be less than 500 for the next few maintenances.

62,000 miles or so, bring the car in, the place had gone under some changes in management with Saturn going out of business. The repairs were over $1700. They came up with a bunch of repairs such as the belt, brakes, etc. etc.. We agreed to pay after some heated words. Apparently the technician who previously told me the car would be in pretty good shape for the next few repairs no longer worked there.

Now, the car was fine with relatively small repair bills for a while(just getting oil changes elsewhere), but then for a repair period it was driven once or twice a week a few miles just to keep it warm, minimal use, but high enough to prevent damage.

Take the car back to King Pontiac, now they wanted over $2,300 in repairs.

From 57,000-66,000, the repair bills for a car that had been kept in top shape, with EVERY recommended repair, before and during, were well over $4,500. This is a 3 door coupe that was $16,240 MSRP in 2002. We had been customers for years, never again.

Stay away from this place, at all costs!

1
★☆☆☆☆

Awful.

I've got a 2002 Saturn SC2(They still cover Saturn vehicles) that has received all the recommended maintenance from this place since it was bought back in 2002/2003.

At 57,000, the maintenance was about 500$, I asked the technician to give me a ballpark estimate of the next few maintenances. I was told it wouldn't be too expensive, that the car has been kept in good order since purchase, and would most likely be less than 500 for the next few maintenances.

62,000 miles or so, bring the car in, the place had gone under some changes in management with Saturn going out of business. The repairs were over $1700. They came up with a bunch of repairs such as the belt, brakes, etc. etc.. We agreed to pay after some heated words. Apparently the technician who previously told me the car would be in pretty good shape for the next few repairs no longer worked there.

Now, the car was fine with relatively small repair bills for a while(just getting oil changes elsewhere), but then for a repair period it was driven once or twice a week a few miles just to keep it warm, minimal use, but high enough to prevent damage.

Take the car back to King Pontiac, now they wanted over $2,300 in repairs.

From 57,000-66,000, the repair bills for a car that had been kept in top shape, with EVERY recommended repair, before and during, were well over $4,500. This is a 3 door coupe that was $16,240 MSRP in 2002. We had been customers for years, never again.

Stay away from this place, at all costs!

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King is great. I have bought 4 GMC trucks from them over the years. They also handle all my regular service and even repaired some body damage. They have always made a loaner vehicle available so I can drop off my car and come back latter in the evening. I shopped around long and hard before buying my first truck from King and was really impressed at how helpful and low pressure they are. Now when I need a new truck I call them up, get a price, and go in and pick up my truck. They are fantastic!!

5
★★★★★

King is great. I have bought 4 GMC trucks from them over the years. They also handle all my regular service and even repaired some body damage. They have always made a loaner vehicle available so I can drop off my car and come back latter in the evening. I shopped around long and hard before buying my first truck from King and was really impressed at how helpful and low pressure they are. Now when I need a new truck I call them up, get a price, and go in and pick up my truck. They are fantastic!!

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