Dell Franklin Financial Llc

★★★☆☆
  • 7061 Columbia Gateway Dr # 110

    Columbia, MD 21046

    Map & Directions
  • 410-312-0110

About Dell Franklin Financial Llc

Categories
  • Home Loans and Mortgages

Finance

Finance
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3.0 4
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Is Rick Reese and the rest of the crooks still in business?????

That man should be behind bars.

That organization has no business being in the lending business.

1
★☆☆☆☆

Is Rick Reese and the rest of the crooks still in business?????

That man should be behind bars.

That organization has no business being in the lending business.

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I am pursuing filing a complaint about the mortgage banker that I worked with in this company. My refinancing process was replete with errors. I was told I would not require any out of pocket money at settlement. I had to pay an unexpected $900 at settlement - no advance notice whatsoever. Then, when I received my escrow refund from my previous lender, it was $1600 short! Never was I told that there was a "shortfall" in the settlement fees. Nothing was communicated to me before or right after settlement. I just learned about it when I was shocked to find such a little check. Money was taken from my account to pay for a shortfall - likely due to incompetence - without my permission or advisement. And, the mortgage banker continues to ignore my emails. I smell a rat.... I would post my name but I am still seeing how to file a complaint....

1
★☆☆☆☆

I am pursuing filing a complaint about the mortgage banker that I worked with in this company. My refinancing process was replete with errors. I was told I would not require any out of pocket money at settlement. I had to pay an unexpected $900 at settlement - no advance notice whatsoever. Then, when I received my escrow refund from my previous lender, it was $1600 short! Never was I told that there was a "shortfall" in the settlement fees. Nothing was communicated to me before or right after settlement. I just learned about it when I was shocked to find such a little check. Money was taken from my account to pay for a shortfall - likely due to incompetence - without my permission or advisement. And, the mortgage banker continues to ignore my emails. I smell a rat.... I would post my name but I am still seeing how to file a complaint....

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The customer service that I received at Dell Franklin was unparrelled. I usually don't do things like this, but in this case I just had to. I have recommended them to friends and they have said the same thing!

5
★★★★★

The customer service that I received at Dell Franklin was unparrelled. I usually don't do things like this, but in this case I just had to. I have recommended them to friends and they have said the same thing!

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Great people and service! Incredibly helpful in finding a loan that fit what I needed! Worked hard to get my loan completed in a very short period of time!

5
★★★★★

Great people and service! Incredibly helpful in finding a loan that fit what I needed! Worked hard to get my loan completed in a very short period of time!

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