Big Daddy Beauty Supply

★★★☆☆
  • 201 Back River Neck Rd

    Essex, MD 21221

    Map & Directions
  • 410-780-7191

About Big Daddy Beauty Supply

Hours
Mon-Thu, 9:30am - 8:30pm; Fri, 9:30am - 9pm; Sat, 9am - 8:30pm; Sun 11am - 5pm
3.4 5
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Do Not Go There!!! Their Price So High. Workers are rude. Owners are greedy. Everything's very expensive. Don't waste your money.

1
★☆☆☆☆

Do Not Go There!!! Their Price So High. Workers are rude. Owners are greedy. Everything's very expensive. Don't waste your money.

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This store is a store i come to everyday!! I get all types of products I EVEN BUY SOAP FROM THERE IT IS SOO GREAT! They have good prices even though i know what i want they always greetyou soooo nice and offer to help you and give advice you dont even need to ask! They are sooo nice and polite and they give you tips and advice as my hair looks great me and my mother say that they are an excellent store! They see me all the time at least every 2 days and the same workers never get tired of asking if i need help! Great Store and for kids they sell cheap candy! A great friendly place for all!!

5
★★★★★

This store is a store i come to everyday!! I get all types of products I EVEN BUY SOAP FROM THERE IT IS SOO GREAT! They have good prices even though i know what i want they always greetyou soooo nice and offer to help you and give advice you dont even need to ask! They are sooo nice and polite and they give you tips and advice as my hair looks great me and my mother say that they are an excellent store! They see me all the time at least every 2 days and the same workers never get tired of asking if i need help! Great Store and for kids they sell cheap candy! A great friendly place for all!!

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i usually spend hundreds a month on beauty supplies i have been all over MD, city , counties, pg and have found couple with decent prices but with horrible customer service and i have found some with OK customer service (phony) but terrible prices, i was referred to big daddy's by a co-worker, so just to try it out i went it with my guard up , right off the back it was a friendly woman there who great ed me with a smile and "HELLO HI ARE YOU " one of the girls working there asked me what can she do for me very very polite not only did she stick with me by my side to help me pick the perfect products but also gave me some tips as well , also they have this card called a beauty card that you sign up for free and every time you make a purchase it takes a discount off that product and aplpy it as cash to you next purchase! i think i bouth close to $200.00 that day and it applied $30.00 off on my card , i didnt go in intening to spend that much but for that type of friendly customer service and warm atmosphere they have my business and will continue to get it !! im going back today matter of fact (getting hair done) i live alllllllllllllll the way in owings mills MD but i do not mind driving to essex for the treatment i got , i look foward to it now :)

5
★★★★★

i usually spend hundreds a month on beauty supplies i have been all over MD, city , counties, pg and have found couple with decent prices but with horrible customer service and i have found some with OK customer service (phony) but terrible prices, i was referred to big daddy's by a co-worker, so just to try it out i went it with my guard up , right off the back it was a friendly woman there who great ed me with a smile and "HELLO HI ARE YOU " one of the girls working there asked me what can she do for me very very polite not only did she stick with me by my side to help me pick the perfect products but also gave me some tips as well , also they have this card called a beauty card that you sign up for free and every time you make a purchase it takes a discount off that product and aplpy it as cash to you next purchase! i think i bouth close to $200.00 that day and it applied $30.00 off on my card , i didnt go in intening to spend that much but for that type of friendly customer service and warm atmosphere they have my business and will continue to get it !! im going back today matter of fact (getting hair done) i live alllllllllllllll the way in owings mills MD but i do not mind driving to essex for the treatment i got , i look foward to it now :)

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TERRIBLE Experience!

Based on a referral, I called B.D. to get their business hours. Woman who answered was very rude and unprofessional. No phone etiquette "AT ALL". She didn't even identify the store when answering the phone. Only mumbled something and asked "Who are you looking for?". I asked if it was a hair supply store called Big Daddy. She said yes. I said well, most businesses answer their phones by at least saying the name of the business and I wasn't sure if I called the right place. As her tone was somewhat rude, I thought explaining a little more would bring some understanding.

NOT!

I said I searched the internet for their phone number and wanted to call to find out their hours. She rudely said: " Well, didn't the internet tell you the hours?".
Fact is: I couldn't even find a website for them.

I told her she was being rude and unprofessional and asked if she even wanted my business? She hung up on me. I called the store back and she wouldn't answer. It sounded like her voice on the answering machine (which happened to state they had 'new' hours).
Information which was useless to me at that point!

Obviously since 2006 (J.P's) earlier comment, they feel they have "arrived" and don't need to extend professionalism or courtesy. The impression I got is "GHETTO"! Nothing ethnic about it... just simply an Extreme Lack of Class.
The kind of attitude one sees on Jerry Springer.

During these tough economic times, they appear to feel they can "afford" to be ignorant to a potential customer.

o I SUGGEST to people - take your money and SPEND IT SOMEWHERE ELSE.

WE DID! I suggest trying: BEAUTY ISLAND (National Beauty)
3228 Greenmount Ave. Balt 410-235-3981

We looked them up after this incident and was greeted with EXTREME courtesy. Manager gave us his business card, greeted with handshake.

I was happy to spend almost $500.00 in supplies for my fiance (will be a repeat customer...and NEVER visit Big Daddy.) They don't need that kind of chump change evidently on a "regular basis".

I in fact, would even spend a little more somewhere else as long as it isn't at Big Daddy!

A note to Big Daddy: I have a decent circle of influence. All make good money - NONE will be referred to you! (money you could've had - but will NEVER see)!

But I digress. You really don't care. Such is the making of a business that will one day - be out of business.

1
★☆☆☆☆

TERRIBLE Experience!

Based on a referral, I called B.D. to get their business hours. Woman who answered was very rude and unprofessional. No phone etiquette "AT ALL". She didn't even identify the store when answering the phone. Only mumbled something and asked "Who are you looking for?". I asked if it was a hair supply store called Big Daddy. She said yes. I said well, most businesses answer their phones by at least saying the name of the business and I wasn't sure if I called the right place. As her tone was somewhat rude, I thought explaining a little more would bring some understanding.

NOT!

I said I searched the internet for their phone number and wanted to call to find out their hours. She rudely said: " Well, didn't the internet tell you the hours?".
Fact is: I couldn't even find a website for them.

I told her she was being rude and unprofessional and asked if she even wanted my business? She hung up on me. I called the store back and she wouldn't answer. It sounded like her voice on the answering machine (which happened to state they had 'new' hours).
Information which was useless to me at that point!

Obviously since 2006 (J.P's) earlier comment, they feel they have "arrived" and don't need to extend professionalism or courtesy. The impression I got is "GHETTO"! Nothing ethnic about it... just simply an Extreme Lack of Class.
The kind of attitude one sees on Jerry Springer.

During these tough economic times, they appear to feel they can "afford" to be ignorant to a potential customer.

o I SUGGEST to people - take your money and SPEND IT SOMEWHERE ELSE.

WE DID! I suggest trying: BEAUTY ISLAND (National Beauty)
3228 Greenmount Ave. Balt 410-235-3981

We looked them up after this incident and was greeted with EXTREME courtesy. Manager gave us his business card, greeted with handshake.

I was happy to spend almost $500.00 in supplies for my fiance (will be a repeat customer...and NEVER visit Big Daddy.) They don't need that kind of chump change evidently on a "regular basis".

I in fact, would even spend a little more somewhere else as long as it isn't at Big Daddy!

A note to Big Daddy: I have a decent circle of influence. All make good money - NONE will be referred to you! (money you could've had - but will NEVER see)!

But I digress. You really don't care. Such is the making of a business that will one day - be out of business.

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1 out of 1 people found this review helpful.

.

The store is very impressive by a huge selection of hair and wig products. Maybe the largest store in East Baltimore county area. People working there seem to be real experts about hair and weaving skills. They are also very kind and customer oriented. Their prices are very competitive.

5
★★★★★

The store is very impressive by a huge selection of hair and wig products. Maybe the largest store in East Baltimore county area. People working there seem to be real experts about hair and weaving skills. They are also very kind and customer oriented. Their prices are very competitive.

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0 out of 1 people found this review helpful.

 

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