Counter Intelligence

★★★★☆
39.0033 -77.0521
Map and Directions to Counter Intelligence

301-589-5321

8951 Brookville Road

Silver Spring, MD

20910

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About Counter Intelligence

Hours
Mon - Fri: 8:00 AM to 6:00 PM Sat: 10:00 AM to 4:00 PM Additional hours available with appointment

Home & Garden

Home & Garden
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4.0 14
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Reviews 1 - 14 of 14.
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Hard beleiving that they have done this for a while. The amount of time spent re-doing the install was silly. The definitely need to step it up. would we use them again? Definitely if they become more organized and timely.

3
★★★☆☆

Hard beleiving that they have done this for a while. The amount of time spent re-doing the install was silly. The definitely need to step it up. would we use them again? Definitely if they become more organized and timely.

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.

We had a few problems with the installation because our counters were not level over the length of the kitchen. Counter Intelligence corrected the matter to our satisfaction. The counter is beautiful and we have received many compliments.

4
★★★★☆

We had a few problems with the installation because our counters were not level over the length of the kitchen. Counter Intelligence corrected the matter to our satisfaction. The counter is beautiful and we have received many compliments.

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1 out of 1 people found this review helpful.

.

what a nightmare. i ordered silestone from home depot and they sent counter intelligence to install them. they were cut uneven, the seam was dirty and noticeable from across the room. when they installed the sink they dropped it in on top of my existing plumbing and cracked the copper pipes, and they didn't even bother to fasten the clips that were holding the sink in place (the sink installation alone was an upcharge of $279). they also installed the counter wrong which caused my oven to hit the wall when opened. when i complained they sent over two different people to try and correct the issues. both people argued with me about how the sloppy cut was the way it was 'supposed to be'. after a month of arguments they finally replaced the counter and i'm waiting on a check for my botched plumbing.

i would NEVER recommend them to anyone!

1
★☆☆☆☆

what a nightmare. i ordered silestone from home depot and they sent counter intelligence to install them. they were cut uneven, the seam was dirty and noticeable from across the room. when they installed the sink they dropped it in on top of my existing plumbing and cracked the copper pipes, and they didn't even bother to fasten the clips that were holding the sink in place (the sink installation alone was an upcharge of $279). they also installed the counter wrong which caused my oven to hit the wall when opened. when i complained they sent over two different people to try and correct the issues. both people argued with me about how the sloppy cut was the way it was 'supposed to be'. after a month of arguments they finally replaced the counter and i'm waiting on a check for my botched plumbing.

i would NEVER recommend them to anyone!

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0 out of 1 people found this review helpful.

.

We ordered our silstone kitchen counter tops through Home Depot in Dale City. Counter intelligence is in the process of installing them. So far we have had to have a mark buffed out of the top of the counter top and the joint was glued poorly with the joined piece out of line with the main piece. Counter intelligence sent a person who sanded the divot area but it just looks larger than before and the joined piece is jammed against the wall on one end and we are worried about it cracking in the futureAlso as pointed out by the counter intelligence guy the joined piece is not as thick as the main piece of silstone. . My daughter had the same installers on her silstone and they did a good job, we live in a older development and our installation so far has not gone well. As things are right now I would not have Counter intelligence install silstone in my home and could not reccommend them to others.

1
★☆☆☆☆

We ordered our silstone kitchen counter tops through Home Depot in Dale City. Counter intelligence is in the process of installing them. So far we have had to have a mark buffed out of the top of the counter top and the joint was glued poorly with the joined piece out of line with the main piece. Counter intelligence sent a person who sanded the divot area but it just looks larger than before and the joined piece is jammed against the wall on one end and we are worried about it cracking in the futureAlso as pointed out by the counter intelligence guy the joined piece is not as thick as the main piece of silstone. . My daughter had the same installers on her silstone and they did a good job, we live in a older development and our installation so far has not gone well. As things are right now I would not have Counter intelligence install silstone in my home and could not reccommend them to others.

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0 out of 1 people found this review helpful.

.

I did not have any expectations that were not met. I was very pleased with my countertop. It was better than I anticipated. Thank-you very much.

5
★★★★★

I did not have any expectations that were not met. I was very pleased with my countertop. It was better than I anticipated. Thank-you very much.

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1 out of 1 people found this review helpful.

.

We were extremely pleased with the installation of our bathroom countertops. Everyone was very polite and professional. Our bathroom was spotless when the job was completed.

5
★★★★★

We were extremely pleased with the installation of our bathroom countertops. Everyone was very polite and professional. Our bathroom was spotless when the job was completed.

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1 out of 1 people found this review helpful.

.

Beautiful granite and beautiful cutting and installation. We are so impressed with your exacting templating procedure - perfect fit against curvy walls! We'll recommend Counter Intelligence.

5
★★★★★

Beautiful granite and beautiful cutting and installation. We are so impressed with your exacting templating procedure - perfect fit against curvy walls! We'll recommend Counter Intelligence.

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1 out of 1 people found this review helpful.

.

Came when they said. Price was excellent. Measuring and installation flawless. I would use them again in a heartbeat

5
★★★★★

Came when they said. Price was excellent. Measuring and installation flawless. I would use them again in a heartbeat

on Service Magic

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Excellant, they were cooperative and rsonsive to all our needs

5
★★★★★

Excellant, they were cooperative and rsonsive to all our needs

on Service Magic

.

Bill was very knowledgeable and professional.

5
★★★★★

Bill was very knowledgeable and professional.

on Service Magic

.

Very professional. Answered any question I had. Fully explained to me the differences in the materials that I was looking at.

5
★★★★★

Very professional. Answered any question I had. Fully explained to me the differences in the materials that I was looking at.

on Service Magic

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very professional, courteous, answered all questions, great work.

5
★★★★★

very professional, courteous, answered all questions, great work.

on Service Magic

.

great price - great service -

5
★★★★★

great price - great service -

on Service Magic

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they were fast, and reasonably priced. very professional. I got an estimate right there on the spot and they were finished in under 4 hours. my countertops looks beautiful!

5
★★★★★

they were fast, and reasonably priced. very professional. I got an estimate right there on the spot and they were finished in under 4 hours. my countertops looks beautiful!

on Service Magic

Message from Counter Intelligence

Counter Intelligence is dedicated to providing everything needed for any kitchen or bathroom remodel at the most affordable prices. We are 100% committed to providing superior service and making the home owners experiences a pleasant one by providing a single source for all materials and labor required. We DO NOT outsource any of our work to other sub-contractors. We have our own certified designers, kitchen planners, master plumbers, electricians, carpenters etc in-house, thus allowing us to better manage the schedule and arrival of materials and progress of the project.

More about Counter Intelligence

Single source for Kitchen & Bathroom Remodeling and a Leading Fabricator of Granite & Quartz Countertops. We don't outsource or sub contract any of our work. We have our own in-house professionals (i.e. master plumbers, carpenters, designers, electricians, project managers, etc). In business since 1987, Counter Intelligence, Inc. has been trusted by over 140,000 customers - a number that continues to grow daily.

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