Golden Orchid Spa & Shop

★★★☆☆
  • 313 E Church St

    Frederick, MD 21701

    Map & Directions
  • 301-695-6492

About Golden Orchid Spa & Shop

Categories

Personal Services

Personal Services
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I was and still am extremely disappointed with Golden Orchid Spa. I received a gift certificate for a facial and a massage that I never got to use. During the year that my coupon was eligible, the business changed owners and my coupon became no longer valid. The new owner explained that even though the name was still the same that she would not being redeeming gift certificates, or even a portion, from the previous owner. This is beyond bad business! In fact, this situation must have happened to others because other salons in the Frederick area were offering to redeem a portion of the certificates. I was fortunate that New York New York salon redeemed 30% of my certificate, allowing me to get my facial. This is such an unfortunate situation for me and the others who lost their services, but it is even more unfortunate for the new owners of the Golden Orchid because they have lost my business as well as many others. I am a marketing major and I used this experience as an example in one of my classes of how a company can be so lacking in customer services that they lose your business. It is sad that the new owners did not seem to take any business classes. Frankly, I do not think that necessary to take a business class to understand why this situation is wrong.

1
★☆☆☆☆

I was and still am extremely disappointed with Golden Orchid Spa. I received a gift certificate for a facial and a massage that I never got to use. During the year that my coupon was eligible, the business changed owners and my coupon became no longer valid. The new owner explained that even though the name was still the same that she would not being redeeming gift certificates, or even a portion, from the previous owner. This is beyond bad business! In fact, this situation must have happened to others because other salons in the Frederick area were offering to redeem a portion of the certificates. I was fortunate that New York New York salon redeemed 30% of my certificate, allowing me to get my facial. This is such an unfortunate situation for me and the others who lost their services, but it is even more unfortunate for the new owners of the Golden Orchid because they have lost my business as well as many others. I am a marketing major and I used this experience as an example in one of my classes of how a company can be so lacking in customer services that they lose your business. It is sad that the new owners did not seem to take any business classes. Frankly, I do not think that necessary to take a business class to understand why this situation is wrong.

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Hello,

Let me introduce myself, my name is Annie and I'm currently working at Belleza Hair and Nail Studio on East 9th St in Frederick, Maryland. I have been doing hair for thirty years. I do all aspects of hair (men and women) including razor and scissor cutting, highlights, lolite's, one and two step coloring, corrective coloring, perming and formal up do's. I am also certified in the Bio Ionic hair straightening system as well. Don't let the 30 years of experience scare you, I'm up to date on all the latest trends in coloring and haircutting.

I know a lot of you out there have bought or received gift certificates or gift cards that are no longer available for services, due to Salons closing down in our area and new owners not honoring them... Bring those gift certificates or gift cards to me and I will be more then willing to honor them with 50% off any service with me, and if you have a balance left over you can use it for services with me in the future at the same 50% off discount until the balance is used up. Example: If you have a Gift Certificate or gift card in the amount of 200.00. You come in and your services with me are 100.00 then you pay 50.00 and 50.00 comes off the gift Card leaving you a balance on your gift certificate or gift card of 150.00 to use at a later time with me.

Please make sure that the certificate has a dollar amount written on it or bring an activation receipt and balance left over on the gift card, so that I know how much your certificate/card is worth.

I, also, will honor unexpired coupons from any other Salon, as long as you bring it with you when you come for your appointment.
To those of you who do not have gift certificates or coupons, mention this ad in this review, and I will give you 20% off any hair service or a free haircut with any full head of highlights.

I love people and I will be willing to make you happy if you would like to give me a try,. If you decide to call and set up an appointment ask for Annie! I'm sure you will not be disappointed..

Annie
Belleza Hair and Nail Studio, Inc.
Monocacy Village Shopping Center
East 9th St.
Frederick, Maryland
301-668-2022

1
★☆☆☆☆

Hello,

Let me introduce myself, my name is Annie and I'm currently working at Belleza Hair and Nail Studio on East 9th St in Frederick, Maryland. I have been doing hair for thirty years. I do all aspects of hair (men and women) including razor and scissor cutting, highlights, lolite's, one and two step coloring, corrective coloring, perming and formal up do's. I am also certified in the Bio Ionic hair straightening system as well. Don't let the 30 years of experience scare you, I'm up to date on all the latest trends in coloring and haircutting.

I know a lot of you out there have bought or received gift certificates or gift cards that are no longer available for services, due to Salons closing down in our area and new owners not honoring them... Bring those gift certificates or gift cards to me and I will be more then willing to honor them with 50% off any service with me, and if you have a balance left over you can use it for services with me in the future at the same 50% off discount until the balance is used up. Example: If you have a Gift Certificate or gift card in the amount of 200.00. You come in and your services with me are 100.00 then you pay 50.00 and 50.00 comes off the gift Card leaving you a balance on your gift certificate or gift card of 150.00 to use at a later time with me.

Please make sure that the certificate has a dollar amount written on it or bring an activation receipt and balance left over on the gift card, so that I know how much your certificate/card is worth.

I, also, will honor unexpired coupons from any other Salon, as long as you bring it with you when you come for your appointment.
To those of you who do not have gift certificates or coupons, mention this ad in this review, and I will give you 20% off any hair service or a free haircut with any full head of highlights.

I love people and I will be willing to make you happy if you would like to give me a try,. If you decide to call and set up an appointment ask for Annie! I'm sure you will not be disappointed..

Annie
Belleza Hair and Nail Studio, Inc.
Monocacy Village Shopping Center
East 9th St.
Frederick, Maryland
301-668-2022

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I loved the Golden Orchid. I too got a 75.00 gift card which is now no good. In this economy, the owner should have honored. Another potential customer gone somewhere else

2
★★☆☆☆

I loved the Golden Orchid. I too got a 75.00 gift card which is now no good. In this economy, the owner should have honored. Another potential customer gone somewhere else

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So Jennifer F got a gift card for Golden Orchid, well she didn't use it after Sept...the owner "sold" the business to one of her stylists and all gift cards..some bought the day of the sale are no longer any good, the new owner REFUSES to honor the cards and the old owner walked away with thousands of dollars..and clients of Golden orchid, now Daisy salon are out alot of money...what a shameful way to start a business. I do love my stylist, but I can no longer patronize a business that cares so little about the clients and all of their hard earned money, but about themselves,not even a I am so sorry was said from the new owner....BAD SERVICE WORD OF MOUTH SPREADS LIKE WILDFIRE....should have thought of that, I am telling everyone I can.

2
★★☆☆☆

So Jennifer F got a gift card for Golden Orchid, well she didn't use it after Sept...the owner "sold" the business to one of her stylists and all gift cards..some bought the day of the sale are no longer any good, the new owner REFUSES to honor the cards and the old owner walked away with thousands of dollars..and clients of Golden orchid, now Daisy salon are out alot of money...what a shameful way to start a business. I do love my stylist, but I can no longer patronize a business that cares so little about the clients and all of their hard earned money, but about themselves,not even a I am so sorry was said from the new owner....BAD SERVICE WORD OF MOUTH SPREADS LIKE WILDFIRE....should have thought of that, I am telling everyone I can.

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I was given a GC to Golden Orchid Spa and Shop for my birthday. Ever since I broke my hand in high school I have always had pain. I used my GC for a hand massage and it was wonderful. The atmosphere was relaxing and the staff was very nice. I would definitely go back!

4
★★★★☆

I was given a GC to Golden Orchid Spa and Shop for my birthday. Ever since I broke my hand in high school I have always had pain. I used my GC for a hand massage and it was wonderful. The atmosphere was relaxing and the staff was very nice. I would definitely go back!

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Very nice relaxing salon that gives excellent pedicures! I was given a gift certificate for a pedicure and massage and left feeling so pampered and relaxed. Staff works very hard to ensure everyone has a great experience.

4
★★★★☆

Very nice relaxing salon that gives excellent pedicures! I was given a gift certificate for a pedicure and massage and left feeling so pampered and relaxed. Staff works very hard to ensure everyone has a great experience.

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A class act among spa's in Frederick, this is a locally-owned business that knows what women need! They offer a wide variety of services from luxurious mancures and pedicures to relaxing and revitalizing facials and massages. They also offer packages that mix two or more services into the perfect day out. What I especially like about Golden Orchid is the staff is always friendly (never snobby), go out of their way to help male customers find that perfect gift, and treat everyone equally. Located in Shab Row off East Street, there is ample parking.

PROS: Everythign
CONS:

5
★★★★★

A class act among spa's in Frederick, this is a locally-owned business that knows what women need! They offer a wide variety of services from luxurious mancures and pedicures to relaxing and revitalizing facials and massages. They also offer packages that mix two or more services into the perfect day out. What I especially like about Golden Orchid is the staff is always friendly (never snobby), go out of their way to help male customers find that perfect gift, and treat everyone equally. Located in Shab Row off East Street, there is ample parking.

PROS: Everythign
CONS:

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