Bill Baisey Kia

★★★★★
  • 5826 Urbana Pike

    Frederick, MD 21704

    Map & Directions
  • 301-696-1200

4.8723 47
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Mark the service manager is not kind, not pleasant to deal with, has discouraged my family from returning to buy other cars. I purchased two cars at once. I Will not be buying another kia from baisley until mark is no longer there for

3
★★★★★

Mark the service manager is not kind, not pleasant to deal with, has discouraged my family from returning to buy other cars. I purchased two cars at once. I Will not be buying another kia from baisley until mark is no longer there for

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Derek was a very pleasant to work with. I appreciated his honesty and patience. I would recommend him to anyone looking for a good honest deal.

5
★★★★★

Derek was a very pleasant to work with. I appreciated his honesty and patience. I would recommend him to anyone looking for a good honest deal.

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Derek was a very pleasant to work with. I appreciated his honesty and patience. I would recommend him to anyone looking for a good honest deal.\r

3
★★★★★

Derek was a very pleasant to work with. I appreciated his honesty and patience. I would recommend him to anyone looking for a good honest deal.\r

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Everything went well. Everyone was very nice specially Mr. Baisey.

5
★★★★★

Everything went well. Everyone was very nice specially Mr. Baisey.

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Wonderful dealership. Inventory was great. Got a great deal.

5
★★★★★

Wonderful dealership. Inventory was great. Got a great deal.

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Wonderful dealership. Inventory was great. Got a great deal.\r

3
★★★★★

Wonderful dealership. Inventory was great. Got a great deal.\r

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Great service, wonderful people to deal with. Done as promised and fixed concerns.

5
★★★★★

Great service, wonderful people to deal with. Done as promised and fixed concerns.

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Dropped by without an appointment. Mark was very helpful and Mike the technician fixed my van very fast and right the first time. Thanks Team!

5
★★★★★

Dropped by without an appointment. Mark was very helpful and Mike the technician fixed my van very fast and right the first time. Thanks Team!

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I had a great experience at Bill Baisey Kia. Carl was an excellent salesman, he answered all my questions and satisfied all my needs.

3
★★★★★

I had a great experience at Bill Baisey Kia. Carl was an excellent salesman, he answered all my questions and satisfied all my needs.

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Great car and received good service & was handled professionally.

5
★★★★★

Great car and received good service & was handled professionally.

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They did it in to us. Thank you Clark!

5
★★★★★

They did it in to us. Thank you Clark!

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Very nice place. They were very honest with me.

3
★★★★★

Very nice place. They were very honest with me.

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Coming to Bill Baisey Kia has to be one of the easiest ways to purchase a Kia in this area. Dennis my salesman was available to answer all my questions & concerns. The manager even helped when Dennis was busy with other appointments. A

3
★★★★★

Coming to Bill Baisey Kia has to be one of the easiest ways to purchase a Kia in this area. Dennis my salesman was available to answer all my questions & concerns. The manager even helped when Dennis was busy with other appointments. A

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I had a great experience at Bill Baisey Kia. Carl was an excellent salesman, he answered all my questions and satisfied all my needs.

5
★★★★★

I had a great experience at Bill Baisey Kia. Carl was an excellent salesman, he answered all my questions and satisfied all my needs.

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Had a great experience at the dealership. My sales person Cory was great. Will let all of my friends know this is the place to go to buy a car new or pre-owned. Had a great selection of vehicles.

5
★★★★★

Had a great experience at the dealership. My sales person Cory was great. Will let all of my friends know this is the place to go to buy a car new or pre-owned. Had a great selection of vehicles.

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Experience was great! John was fabulous! He was laid back and non-pressuring. The selection was good. The dealership as a whole was accommodating. I would recommend Bill Baisey Kia and John to ayone of my friends and family.

3
★★★★★

Experience was great! John was fabulous! He was laid back and non-pressuring. The selection was good. The dealership as a whole was accommodating. I would recommend Bill Baisey Kia and John to ayone of my friends and family.

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Experience was great! John was fabulous! He was laid back and non-pressuring. The selection was good. The dealership as a whole was accommodating. I would recommend Bill Baisey Kia and John to ayone of my friends and family.

5
★★★★★

Experience was great! John was fabulous! He was laid back and non-pressuring. The selection was good. The dealership as a whole was accommodating. I would recommend Bill Baisey Kia and John to ayone of my friends and family.

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The service dept is wonderful, they treated me with respect, honesty and fixed my car right the first time. Thanks Bill Baisey Kia!

5
★★★★★

The service dept is wonderful, they treated me with respect, honesty and fixed my car right the first time. Thanks Bill Baisey Kia!

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The service dept is wonderful, they treated me with respect, honesty and fixed my car right the first time. Thanks Bill Baisey Kia!

3
★★★★★

The service dept is wonderful, they treated me with respect, honesty and fixed my car right the first time. Thanks Bill Baisey Kia!

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Great service and was handled professionally.

5
★★★★★

Great service and was handled professionally.

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Bill Baisey Kia was great! Awesome service, everything was handled properly.

5
★★★★★

Bill Baisey Kia was great! Awesome service, everything was handled properly.

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Bill Baisey Kia was great! Awesome service, everything was handled properly.

3
★★★★★

Bill Baisey Kia was great! Awesome service, everything was handled properly.

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They did it in 40 minutes. Thank you!

5
★★★★★

They did it in 40 minutes. Thank you!

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Had a great experience at the dealership my sales person Cony was great. Will let all of my friends know this is the place to go to by a car new or pre owned. Has a great selection of vehicles.

3
★★★★★

Had a great experience at the dealership my sales person Cony was great. Will let all of my friends know this is the place to go to by a car new or pre owned. Has a great selection of vehicles.

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Coming to Bill Baisey Kia was to be one of the easiest ways to purchase a Kia in this area. Dennis, my salesman was available to answer all my questions & concerns. The manager even helped when James was busy with other appointments. A great place to shop.

5
★★★★★

Coming to Bill Baisey Kia was to be one of the easiest ways to purchase a Kia in this area. Dennis, my salesman was available to answer all my questions & concerns. The manager even helped when James was busy with other appointments. A great place to shop.

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Just stopped to look at a car. Met a very nice salesman bought the car he got to my payment.

5
★★★★★

Just stopped to look at a car. Met a very nice salesman bought the car he got to my payment.

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Just stopped to look at a car. Met a very nice salesman bought the car he got to my payment.

3
★★★★★

Just stopped to look at a car. Met a very nice salesman bought the car he got to my payment.

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Comments to Bill Baisley Kia has to be one ok the easiest ways to purchase a KIA in this area. Wankas my salesman was available to answer all my questions concerns. Tita Manacar cronis ever heard when dreams was Baisey with other appointments: A good plce to shop.

5
★★★★★

Comments to Bill Baisley Kia has to be one ok the easiest ways to purchase a KIA in this area. Wankas my salesman was available to answer all my questions concerns. Tita Manacar cronis ever heard when dreams was Baisey with other appointments: A good plce to shop.

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Experience was great.John was fabulous. He was laid book and no presring. The selection was good, the dealership as a whole was accommodating. I would recommend Bill Baisey Kia and John to anyone of my friends and family.

5
★★★★★

Experience was great.John was fabulous. He was laid book and no presring. The selection was good, the dealership as a whole was accommodating. I would recommend Bill Baisey Kia and John to anyone of my friends and family.

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Had a great experience at the dealership my sales person Cony was great. Will let all of my friends know this is the place to go to by a car new or pre owned. Has a great selection of vehicles.

5
★★★★★

Had a great experience at the dealership my sales person Cony was great. Will let all of my friends know this is the place to go to by a car new or pre owned. Has a great selection of vehicles.

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My salesperson Brian berlaman was great. Used to hate buying a car but this was a great experience.

5
★★★★★

My salesperson Brian berlaman was great. Used to hate buying a car but this was a great experience.

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Very nice place. They were very honest with me.

5
★★★★★

Very nice place. They were very honest with me.

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Very patient! Staff is reliable and very eager to help.

5
★★★★★

Very patient! Staff is reliable and very eager to help.

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Total satisfaction! I came in looking for a Kia Soul, you actually had the vehicle and I am leaving a happy customer. My sales person Dennis has great knowledge of the vehicle which made my choice easy. Great job!

5
★★★★★

Total satisfaction! I came in looking for a Kia Soul, you actually had the vehicle and I am leaving a happy customer. My sales person Dennis has great knowledge of the vehicle which made my choice easy. Great job!

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Bill Baisey Kia is a very nice place. The sales personnel are very honest with me.

5
★★★★★

Bill Baisey Kia is a very nice place. The sales personnel are very honest with me.

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Great car, great service. I will be back next time my engine needs work. Very nice place. They were very honest with me.

5
★★★★★

Great car, great service. I will be back next time my engine needs work. Very nice place. They were very honest with me.

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Received good service and was handled professionally. I had a great experience when I went here. The staff were all very professional and pleasant.

5
★★★★★

Received good service and was handled professionally. I had a great experience when I went here. The staff were all very professional and pleasant.

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Work was done while we waited excellent service in timely manner service desk employee was very pleasant. I will be back next time my engine needs work.

5
★★★★★

Work was done while we waited excellent service in timely manner service desk employee was very pleasant. I will be back next time my engine needs work.

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This is a very patient group! I consider the staff to be very reliable and were also very eager to help me.

5
★★★★★

This is a very patient group! I consider the staff to be very reliable and were also very eager to help me.

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They were a very nice place to shop for a car. They were very honest with me from the beginning of the trip.

5
★★★★★

They were a very nice place to shop for a car. They were very honest with me from the beginning of the trip.

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I love my Forte Koupe!!! The sales person Juan was very helpful and knowledgeable. The best buying experience I've. ever had.

5
★★★★★

I love my Forte Koupe!!! The sales person Juan was very helpful and knowledgeable. The best buying experience I've. ever had.

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Juan was very helpful and patient. He answered all my queries and helped me get teh vehicle that best fits my lifestyle.

4
★★★★☆

Juan was very helpful and patient. He answered all my queries and helped me get teh vehicle that best fits my lifestyle.

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Do not set foot in this dealership. They do not stand behind the product. The service manager is an absolute jerk - to put it mildly!

1
★☆☆☆☆

Do not set foot in this dealership. They do not stand behind the product. The service manager is an absolute jerk - to put it mildly!

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Very Very upset with this dealer. Bought a brand new Serento in 04. I purchased the extended warranty. I never received the policy, they said they would get it for me. I have stopped by dealership 3 times and called 3 times, asking for it. Everytime they say they need to find it and will send it to me. It has been 7 years and finally called corporate because they never get back to me. I was shocked , even corporate said they are independent dealer and they have no way of getting the info for me. They did call dealer and they said they only keep records for 5 years so Im out of luck. Really dont know what to do next. Very pissed. DO NOT GO TO THIS DEALER AND THINK ABOUT NOT GETTING A KIA CAUSE CORPERATE DOES NOT CARE EITHER.??

1
★☆☆☆☆

Very Very upset with this dealer. Bought a brand new Serento in 04. I purchased the extended warranty. I never received the policy, they said they would get it for me. I have stopped by dealership 3 times and called 3 times, asking for it. Everytime they say they need to find it and will send it to me. It has been 7 years and finally called corporate because they never get back to me. I was shocked , even corporate said they are independent dealer and they have no way of getting the info for me. They did call dealer and they said they only keep records for 5 years so Im out of luck. Really dont know what to do next. Very pissed. DO NOT GO TO THIS DEALER AND THINK ABOUT NOT GETTING A KIA CAUSE CORPERATE DOES NOT CARE EITHER.??

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1 out of 1 people found this review helpful.

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this dealer just plan sucks...go else where!!!!!! Owner sits on his ass watching football, untrained sales force and don't even consider the service department.

Went in to buy a new Forte.....ended up going to Darcars to get it. Came back 1-month later to see if things were any better......ended up going back to Darcars for my new 2011 Sorento. How many chances you suppose to give these guys?????

1
★☆☆☆☆

this dealer just plan sucks...go else where!!!!!! Owner sits on his ass watching football, untrained sales force and don't even consider the service department.

Went in to buy a new Forte.....ended up going to Darcars to get it. Came back 1-month later to see if things were any better......ended up going back to Darcars for my new 2011 Sorento. How many chances you suppose to give these guys?????

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1 out of 1 people found this review helpful.

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I have had my 2005 sedona to this shop 5 times for the same issue of squeeling belts. the serpentine belt has been replaced twice and the belt tensioner twice. these repairs were made under warranty. now that the vehicle is out of comprehensive warrranty the District manager for kia corp has refused to make the repairs at no charge to me. I contacted the owner Bill Baisey, who responded by asking if i get all my repairs and maintence don at the dealer, which i do not, and his response to me for not having other work done there was that he may have covered it if I was more loyal. He accused me of trying to get a free lunch,because I asked him to cover the repair estimated at $225 retail, due to the fact the vehicle is now there for at least the 5th time for the same issue. This Kia was the second vehicle I purchased from him and it is now the last.

1
★☆☆☆☆

I have had my 2005 sedona to this shop 5 times for the same issue of squeeling belts. the serpentine belt has been replaced twice and the belt tensioner twice. these repairs were made under warranty. now that the vehicle is out of comprehensive warrranty the District manager for kia corp has refused to make the repairs at no charge to me. I contacted the owner Bill Baisey, who responded by asking if i get all my repairs and maintence don at the dealer, which i do not, and his response to me for not having other work done there was that he may have covered it if I was more loyal. He accused me of trying to get a free lunch,because I asked him to cover the repair estimated at $225 retail, due to the fact the vehicle is now there for at least the 5th time for the same issue. This Kia was the second vehicle I purchased from him and it is now the last.

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1 out of 1 people found this review helpful.

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It's the best deal in the tristate area! Expect to negotiate but they will do anything to make it happen. It's a new location for them so they want to get their name on the map.

PROS: Friendly
CONS: Can get crowded.

5
★★★★★

It's the best deal in the tristate area! Expect to negotiate but they will do anything to make it happen. It's a new location for them so they want to get their name on the map.

PROS: Friendly
CONS: Can get crowded.

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0 out of 3 people found this review helpful.

Message from Bill Baisey Kia

Whether you're looking for a new Kia, a previously owned car, truck, SUV or vehicle financing, our friendly, professional staff is ready to provide you with all the help you need --

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