Latin Palace

★★★★☆
  • 509 S Broadway

    Baltimore, MD 21231

    Map & Directions
  • 410-522-6700

About Latin Palace

Details
Hours
Tuesday To Sunday From 04:30 PM To 10:00 PM

Food

Food
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3.5 4
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Latin Palace (509 S. Broadway, Baltimore MD) has the worse customer service ever. I strongly do not recommend anyone making any sorts of reservation for an event at such place. I made reservation for my 24th Bday celebration two weeks in advance, and they only had one waitress serving our table (25 people total) on the date of the event. On top of that, the same waitress was taking care of other groups downstairs. People ordered their food and 2-3 hours later, there were no food on site at all. The entire night was a hot mess. Manager is very incompetent and lack great customer service skills. At first, I thought maybe it?s a language barrier. But I had my Husband who speaks Spanish fluently explain to him what was going on, but this man still had the same stupid response when I spoke to him in English. His Idiocy irritated my nerves to the fullest. \n I was so furious that I was ready to just leave the damn place and forget about the bill. I told the waitress I am breast feeding, I?ll like to have non-alcoholic beverage (Pina Colada). This fool brought me straight alcoholic drinks two times on the row. I just told them to forget it, and I?ll have water. I?ll never ever go to Latin Palace as long as I live. The Manager, whom I believe name is Bob, has no management skills whatsoever. Better yet, he does not have an ounce of common sense; the man is a sorry ass excuse for a manager. I have never encountered such an incompetent, disrespectful, useless management in my life. \nI truly thank those who came out to celebrate with me. I applaud your poise, patience and consideration in such awful situation. I am truly grateful to you all for your attendance. I truly apologize for how it turned out. You all truly made my night. The icy on the cake was when I got home, and my two months Prince slept through the night for the first time ever, 7-8 hours straight in his crib, in his own room :-). \n

0
★☆☆☆☆

Latin Palace (509 S. Broadway, Baltimore MD) has the worse customer service ever. I strongly do not recommend anyone making any sorts of reservation for an event at such place. I made reservation for my 24th Bday celebration two weeks in advance, and they only had one waitress serving our table (25 people total) on the date of the event. On top of that, the same waitress was taking care of other groups downstairs. People ordered their food and 2-3 hours later, there were no food on site at all. The entire night was a hot mess. Manager is very incompetent and lack great customer service skills. At first, I thought maybe it?s a language barrier. But I had my Husband who speaks Spanish fluently explain to him what was going on, but this man still had the same stupid response when I spoke to him in English. His Idiocy irritated my nerves to the fullest. \n I was so furious that I was ready to just leave the damn place and forget about the bill. I told the waitress I am breast feeding, I?ll like to have non-alcoholic beverage (Pina Colada). This fool brought me straight alcoholic drinks two times on the row. I just told them to forget it, and I?ll have water. I?ll never ever go to Latin Palace as long as I live. The Manager, whom I believe name is Bob, has no management skills whatsoever. Better yet, he does not have an ounce of common sense; the man is a sorry ass excuse for a manager. I have never encountered such an incompetent, disrespectful, useless management in my life. \nI truly thank those who came out to celebrate with me. I applaud your poise, patience and consideration in such awful situation. I am truly grateful to you all for your attendance. I truly apologize for how it turned out. You all truly made my night. The icy on the cake was when I got home, and my two months Prince slept through the night for the first time ever, 7-8 hours straight in his crib, in his own room :-). \n

.

I love the Latin Palace. It's close to my house, and is a safe, fun atmosphere. I have spent 2 birthdays there...hey, free champagne and tickets..it's great! I have seen some good Bachata shows there, although the sound systems had problems in both shows. It can get too hot in the summer, they need some better A/C. I like the upstairs, it's more mellow and they have 2 pool tables that are rarely used.Downstairs they also have a table, although crooked. On Fri, Sat and Sun they have lessons before the dancing starts...it's fun to watch the students and pick up some free dance moves. I prefer Fridays for dancing as there are less people AND women are FREE before a certain hour. Saturdays are good if you are wanting to hook up, not so good for dancing...you can barely move..although a good perrea can get steamy in this atmosphere. The drinks are a bit pricey, but the service is friendly.As far as the safety, I have never seen a problem there, or if there was one,any of 4-6 security guys has taken care of it before it was ever an issue. They do a great job. One suggestion: they should do more varied theme nights though, almost too much salsa & bachata.

4
★★★★☆

I love the Latin Palace. It's close to my house, and is a safe, fun atmosphere. I have spent 2 birthdays there...hey, free champagne and tickets..it's great! I have seen some good Bachata shows there, although the sound systems had problems in both shows. It can get too hot in the summer, they need some better A/C. I like the upstairs, it's more mellow and they have 2 pool tables that are rarely used.Downstairs they also have a table, although crooked. On Fri, Sat and Sun they have lessons before the dancing starts...it's fun to watch the students and pick up some free dance moves. I prefer Fridays for dancing as there are less people AND women are FREE before a certain hour. Saturdays are good if you are wanting to hook up, not so good for dancing...you can barely move..although a good perrea can get steamy in this atmosphere. The drinks are a bit pricey, but the service is friendly.As far as the safety, I have never seen a problem there, or if there was one,any of 4-6 security guys has taken care of it before it was ever an issue. They do a great job. One suggestion: they should do more varied theme nights though, almost too much salsa & bachata.

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This restaurant-by-day and nightclub-by-night, is a great place for food and fun. The food is delicious and the prices aren't too bad (about $10 per person) and the night life is always a good time. It's located on a strip with other night spots and restaurants, so the streets are always full of people. Parking is the only problem.

4
★★★★☆

This restaurant-by-day and nightclub-by-night, is a great place for food and fun. The food is delicious and the prices aren't too bad (about $10 per person) and the night life is always a good time. It's located on a strip with other night spots and restaurants, so the streets are always full of people. Parking is the only problem.

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I have been going to the latin palace for years! During the day it is a very cozy restaurant with delicious latin food at an affordable price. At night, the club has a variety of music depending on the night. Weekends is all latin music playing everything from Salsa to Merengue to Bachata to Reggaeton! Great fun!!!

5
★★★★★

I have been going to the latin palace for years! During the day it is a very cozy restaurant with delicious latin food at an affordable price. At night, the club has a variety of music depending on the night. Weekends is all latin music playing everything from Salsa to Merengue to Bachata to Reggaeton! Great fun!!!

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