Phillips By The Sea

★★★☆☆
  • 1301 Atlantic Ave

    Ocean City, MD 21842

    Map & Directions
  • 410-289-9121

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We attributed our TERRIBLE SERVICE to our inexperienced waitress, Sarah. We were seated at 6:30 pm but did not receive our meals until 7:45 pM after we lost patience and noted that everyone who was seated after us was eating their food and finally found our waitress (she was not visible during our entire visit) her reply was "don't blame me, it's the kitchen's fault". We knew this not to be true because other family members were seated at the table next to us and they were seated 10 minutes after us but had their appetizers, meals, dessert and coffee and were out the door in an hour. One of our party members asked for a free drink because of the poor service and the reply was "you already have a drink in front of you." Alrighty then!! Sarah told us that our food had been ready for awhile but she "did not have time to get back there to put it together." Our food was cold when we received it even though our plates were hot (obviously our food had been replated on hot plates to make us think it had not been sitting out for awhile). It took only one bite of fried shrimp to know that it had been left sitting out to get cold. Also, our main courses were served before our side dishes and my baked potato was very tiny, about 1/4 the size compared to those of my tablemates. Throughout the evening we had to find someone to ask for drink refills. It was as if our table was invisible even though we were a party of 8. Most tables around us were parties of 6 or more so 8 was not a large number for the evening of 9/9/09.

2
★★☆☆☆

We attributed our TERRIBLE SERVICE to our inexperienced waitress, Sarah. We were seated at 6:30 pm but did not receive our meals until 7:45 pM after we lost patience and noted that everyone who was seated after us was eating their food and finally found our waitress (she was not visible during our entire visit) her reply was "don't blame me, it's the kitchen's fault". We knew this not to be true because other family members were seated at the table next to us and they were seated 10 minutes after us but had their appetizers, meals, dessert and coffee and were out the door in an hour. One of our party members asked for a free drink because of the poor service and the reply was "you already have a drink in front of you." Alrighty then!! Sarah told us that our food had been ready for awhile but she "did not have time to get back there to put it together." Our food was cold when we received it even though our plates were hot (obviously our food had been replated on hot plates to make us think it had not been sitting out for awhile). It took only one bite of fried shrimp to know that it had been left sitting out to get cold. Also, our main courses were served before our side dishes and my baked potato was very tiny, about 1/4 the size compared to those of my tablemates. Throughout the evening we had to find someone to ask for drink refills. It was as if our table was invisible even though we were a party of 8. Most tables around us were parties of 6 or more so 8 was not a large number for the evening of 9/9/09.

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I stayed here recently, and although the building is old and the rooms have not been updated, it does have some charm and a nice piano bar in the downstairs dining area. The rooms were clean, and the staff was friendly, a little pricey though for what you get, but it right on the boardwalk, so it is a great location and decent parking,

3
★★★☆☆

I stayed here recently, and although the building is old and the rooms have not been updated, it does have some charm and a nice piano bar in the downstairs dining area. The rooms were clean, and the staff was friendly, a little pricey though for what you get, but it right on the boardwalk, so it is a great location and decent parking,

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More about Phillips By The Sea

The Beach Plaza Hotel offers a variety of accommodations to meet your needs, from oceanfront guest rooms, efficiencies and 1-bedroom apartments to spacious 3-bedroom apartments that can accommodate up to eight guests. Hotel amenities include free parking, on-site bike rental, comfortable rocking chairs on the spacious porch overlooking the boardwalk and convenient beach rentals for your chair, umbrella and boogie board desires.

 

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