Brookeville Animal Hospital: Kane Laura R DVM

★★★★☆
  • 22201 Georgia Ave

    Brookeville, MD 20833

    Map & Directions
  • 301-774-9698

About Brookeville Animal Hospital: Kane Laura R DVM

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Pets & Animals
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I have recently taken over as Practice Manager of Brookeville Animal Hospital. \r
I have read the negative reviews listed on the site and would like to address them.\r
I have been in veterinary hospital management for 10 years now and it

3
★★★★★

I have recently taken over as Practice Manager of Brookeville Animal Hospital. \r
I have read the negative reviews listed on the site and would like to address them.\r
I have been in veterinary hospital management for 10 years now and it

.

I have been taking my animals to Brookeville Animal Hospital for three years. I have a cat and a bearded dragon. My cat has seen all of the doctors and has been neutered by Dr. Milza. All of the doctors there have been very kind to me and have graciously answered all of my questions. I am on a very tight budget and they were all more than happy to help me with my budget needs . When my cat had some sort of bumps on his chin, Dr. Engel told me that it was feline acne and that I needed medicated wipes for his chin. Knowing my financial situation, she told me that I could use stridex pads instead of buying wipes from her to help me save money. My bearded dragon has seen both Dr. Engel and Dr. Deans. They have given me amazing tips on how to keep him healthy. It's nice to know that I can trust who I bring my animals to! I love this animal hospital as much as I love my pets! They are reasonably priced and the doctors give my animals AMAZING care!

5
★★★★★

I have been taking my animals to Brookeville Animal Hospital for three years. I have a cat and a bearded dragon. My cat has seen all of the doctors and has been neutered by Dr. Milza. All of the doctors there have been very kind to me and have graciously answered all of my questions. I am on a very tight budget and they were all more than happy to help me with my budget needs . When my cat had some sort of bumps on his chin, Dr. Engel told me that it was feline acne and that I needed medicated wipes for his chin. Knowing my financial situation, she told me that I could use stridex pads instead of buying wipes from her to help me save money. My bearded dragon has seen both Dr. Engel and Dr. Deans. They have given me amazing tips on how to keep him healthy. It's nice to know that I can trust who I bring my animals to! I love this animal hospital as much as I love my pets! They are reasonably priced and the doctors give my animals AMAZING care!

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If you love your pet, go somewhere else. They have changed within the last few years and not in a good way. Some reviews done may be provided by staff. Check out other review sites to get a better picture of this place. They make you think they care, guilt you into unnecessary tests, and then charge you twice for the visits.
I know people who swear by them, but con artists are usually good at this.
My pets are now healthy and happy since leaving to another vet, and my annual costs have decreased by nearly 50%. Most importantly, my pets are not kept in a low state of infection to get me to return time and again for the same meds which never worked. Went to new vet- long standing problems fixed within a couple of months.
I feel guilty for ever listening to their advice and subjecting my pets to this place. They only really care about your $$$, not your pets... they just know how to talk the talk.

2
★★☆☆☆

If you love your pet, go somewhere else. They have changed within the last few years and not in a good way. Some reviews done may be provided by staff. Check out other review sites to get a better picture of this place. They make you think they care, guilt you into unnecessary tests, and then charge you twice for the visits.
I know people who swear by them, but con artists are usually good at this.
My pets are now healthy and happy since leaving to another vet, and my annual costs have decreased by nearly 50%. Most importantly, my pets are not kept in a low state of infection to get me to return time and again for the same meds which never worked. Went to new vet- long standing problems fixed within a couple of months.
I feel guilty for ever listening to their advice and subjecting my pets to this place. They only really care about your $$$, not your pets... they just know how to talk the talk.

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I have been a client of Brookville Animal Hospital for 18 years, the level of care for my pets is excellent. My dog had a litter of pups, eveyone came to see when we came in. They care for my pets as if they were their own. I love going to the vet just to see eveyone there. The staff support to the doctors is truely amazing. I would recommend this vet to anyone with any type of pet, you wont be sorry. They truely care about the animals they see. Dr. Kane, Dr. Milza and Dr. Engle are the best in the washington area.

5
★★★★★

I have been a client of Brookville Animal Hospital for 18 years, the level of care for my pets is excellent. My dog had a litter of pups, eveyone came to see when we came in. They care for my pets as if they were their own. I love going to the vet just to see eveyone there. The staff support to the doctors is truely amazing. I would recommend this vet to anyone with any type of pet, you wont be sorry. They truely care about the animals they see. Dr. Kane, Dr. Milza and Dr. Engle are the best in the washington area.

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0 out of 1 people found this review helpful.

.

The vets at Brookeville are wonderful! They are expensive, but they are worth it. Over the years we've had 2 cats, a dog, and about 6 guinea pigs, all of whom were patients of Brookeville. Each animal, regardless of its size, was thoroughly cared for and gushed over as if it were the cutest thing they had ever seen. The vet techs are intelligent and they spend time understanding what is wrong with your pet so that when the vet comes in the tech can provide a succinct overview and maximize your time with the vet. They don't over-schedule, so you never have to wait long and any time an animal has been ill they have been able to see us the same day. When we had to put our dog to sleep they suggested we pay before the procedure, so that we could just walk out and not have to stand there crying. I appreciate them thinking of that. We were also allowed to stay in the exam room as long as we needed. They sent us a condolence card and made a donation in our pet's name, both for my dog who was put to sleep and my guinea pigs which died naturally. They're a small practice, but they will go above and beyond for your pet.

5
★★★★★

The vets at Brookeville are wonderful! They are expensive, but they are worth it. Over the years we've had 2 cats, a dog, and about 6 guinea pigs, all of whom were patients of Brookeville. Each animal, regardless of its size, was thoroughly cared for and gushed over as if it were the cutest thing they had ever seen. The vet techs are intelligent and they spend time understanding what is wrong with your pet so that when the vet comes in the tech can provide a succinct overview and maximize your time with the vet. They don't over-schedule, so you never have to wait long and any time an animal has been ill they have been able to see us the same day. When we had to put our dog to sleep they suggested we pay before the procedure, so that we could just walk out and not have to stand there crying. I appreciate them thinking of that. We were also allowed to stay in the exam room as long as we needed. They sent us a condolence card and made a donation in our pet's name, both for my dog who was put to sleep and my guinea pigs which died naturally. They're a small practice, but they will go above and beyond for your pet.

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.

We love this vet office! Everyone is very caring, from doctors to staff. We had 2 old cats and never got any pressure to do expensive tests for either of them. Dr. Kane & Dr. Engel are so wonderful I can't say enough about them. Yes, it is expensive but I trust them and they have often suggested less expensive options for my zoo!

5
★★★★★

We love this vet office! Everyone is very caring, from doctors to staff. We had 2 old cats and never got any pressure to do expensive tests for either of them. Dr. Kane & Dr. Engel are so wonderful I can't say enough about them. Yes, it is expensive but I trust them and they have often suggested less expensive options for my zoo!

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0 out of 1 people found this review helpful.

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this vet is the BEST! We have been going here for 7 years, they are excellent and make us feel like we are their only client. They take their time with my pugs and never rush us! I tried another vet priorto this one and they couldnt get us out fast enough. My pugs love their DR's this is the place to go!!! All vets are expensive! This is not out of the norm!! They also call the next day to check on my dogs after a procedure!:)

5
★★★★★

this vet is the BEST! We have been going here for 7 years, they are excellent and make us feel like we are their only client. They take their time with my pugs and never rush us! I tried another vet priorto this one and they couldnt get us out fast enough. My pugs love their DR's this is the place to go!!! All vets are expensive! This is not out of the norm!! They also call the next day to check on my dogs after a procedure!:)

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0 out of 1 people found this review helpful.

.

I have been going here for 8 years and recently, I changed vets because I couldn't stand them anymore. With each year, prices have dramatically increased, and with the new addition that they built, prices are over the top. I wouldn't mind paying high prices for good service but Marcie Engel is not worth it.

She's an average vet when it comes to dogs. But when it comes to birds and turtles, she doesn't know what she's doing. She denied my turtle medication for anything other than pain meds after his accident, and as a result, he died a short while after I brought him in.

I took my parrots to see her, and it was clear that she didn't have the faintest idea what could causing their health issues. So her answer was to order up $1000 in tests, most being unnecessary and having nothing to do with the issue at hand. So I took them to an avian certified veterinarian, and she thought she had an idea what it was, ordered up just a couple of tests, treated them for it, and all this x2 (for the both of them) for way less than what I spent at Brookeville for just two wellness exams and one blood test.

Her care for my dog has been adequate (except for her exuberance in wanting to order up multiple and expensive tests) until it came to her allergies, of which Marcie's only suggested treatment plan was pills. They didn't work and Marcie was out of ideas. I took her to another vet, and all that was required was a simple elimination diet. No pills. It worked wonders.

Every time I tried to get them to approve prescriptions that I wanted to order and/or get refilled through a well known and legitimate online pharmacy, I had to jump through hoops to get anything accomplished. Every time the pharmacy called or faxed for approval, Brookeville claimed to never get these attempts at contact. I only got approval once I brought in the form with me and stood there waiting and watching one of the veterinarians sign it, then taking it home with me and faxing it in myself. Even then, they would only approve one dosage without authorizing refills so I would have to go through this inconvenient process each time I needed more. I'm assuming this was all done to discourage my buying from the online pharmacy so I would just give up and order directly from their practice. Which would have cost quite a deal more money.

I also didn't like the extremely long wait times, even when they weren't busy. And then for Dr. Engel to rush through my appointment and act impatient if I ever had any questions.

It has also been brought to my attention by a reliable source that Dr. Engel made a rude remark about me when I asked to see her because I had some legitimate and important questions, such as a request for prescription refills, a request for her to look at some lumps on my dog's skin, etc.

I'm not paying some one, and especially not at their rates, to be treated like this and to receive subpar veterinary care for my pets. Their well-being is important. Too important to waste time at this practice and in Marcie's inadequate hands.

1
★☆☆☆☆

I have been going here for 8 years and recently, I changed vets because I couldn't stand them anymore. With each year, prices have dramatically increased, and with the new addition that they built, prices are over the top. I wouldn't mind paying high prices for good service but Marcie Engel is not worth it.

She's an average vet when it comes to dogs. But when it comes to birds and turtles, she doesn't know what she's doing. She denied my turtle medication for anything other than pain meds after his accident, and as a result, he died a short while after I brought him in.

I took my parrots to see her, and it was clear that she didn't have the faintest idea what could causing their health issues. So her answer was to order up $1000 in tests, most being unnecessary and having nothing to do with the issue at hand. So I took them to an avian certified veterinarian, and she thought she had an idea what it was, ordered up just a couple of tests, treated them for it, and all this x2 (for the both of them) for way less than what I spent at Brookeville for just two wellness exams and one blood test.

Her care for my dog has been adequate (except for her exuberance in wanting to order up multiple and expensive tests) until it came to her allergies, of which Marcie's only suggested treatment plan was pills. They didn't work and Marcie was out of ideas. I took her to another vet, and all that was required was a simple elimination diet. No pills. It worked wonders.

Every time I tried to get them to approve prescriptions that I wanted to order and/or get refilled through a well known and legitimate online pharmacy, I had to jump through hoops to get anything accomplished. Every time the pharmacy called or faxed for approval, Brookeville claimed to never get these attempts at contact. I only got approval once I brought in the form with me and stood there waiting and watching one of the veterinarians sign it, then taking it home with me and faxing it in myself. Even then, they would only approve one dosage without authorizing refills so I would have to go through this inconvenient process each time I needed more. I'm assuming this was all done to discourage my buying from the online pharmacy so I would just give up and order directly from their practice. Which would have cost quite a deal more money.

I also didn't like the extremely long wait times, even when they weren't busy. And then for Dr. Engel to rush through my appointment and act impatient if I ever had any questions.

It has also been brought to my attention by a reliable source that Dr. Engel made a rude remark about me when I asked to see her because I had some legitimate and important questions, such as a request for prescription refills, a request for her to look at some lumps on my dog's skin, etc.

I'm not paying some one, and especially not at their rates, to be treated like this and to receive subpar veterinary care for my pets. Their well-being is important. Too important to waste time at this practice and in Marcie's inadequate hands.

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0 out of 1 people found this review helpful.

.

Dr. Kane and Dr. Engel have been taking care of our four pets since we've adopted all of them. We find Dr. Kane particularly compassionate and caring, and our dogs just love her. (Dr. Engel is great with our pets, but not so great with us.) We recently lost a dog to cancer, and the entire staff was so gentle and caring during the entire experience. Yes, our dog needed many tests. Some illnesses are like that. You don't have to have them. No guilt trip was ever placed on us about any of this. Dr. Kane, in particular, has helped us balance the needs of the other three pets when facing tests or procedures--or even routine office visits--on any one.

4
★★★★☆

Dr. Kane and Dr. Engel have been taking care of our four pets since we've adopted all of them. We find Dr. Kane particularly compassionate and caring, and our dogs just love her. (Dr. Engel is great with our pets, but not so great with us.) We recently lost a dog to cancer, and the entire staff was so gentle and caring during the entire experience. Yes, our dog needed many tests. Some illnesses are like that. You don't have to have them. No guilt trip was ever placed on us about any of this. Dr. Kane, in particular, has helped us balance the needs of the other three pets when facing tests or procedures--or even routine office visits--on any one.

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I agree....expensive! I wanted to have a band clipped from a bird's leg. Before they would clip the band they wanted $60 to examine the bird. Then there would be an additional fee to remove the band. CA-CHING!!!!!!!!!

1
★☆☆☆☆

I agree....expensive! I wanted to have a band clipped from a bird's leg. Before they would clip the band they wanted $60 to examine the bird. Then there would be an additional fee to remove the band. CA-CHING!!!!!!!!!

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2 out of 2 people found this review helpful.

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??Show me the money vet.? Average vet with above average billing. Because of the billing routines I grade them below average. Play off the love you have for your pet. Start with a blood test, ca-ching. When the results are in they??re ??concerned? about the results and want to run another test but need your permission, ca-ching, ca-ching. Ironically, new, more expensive test shows nothing not already known. Take an x-ray and repeat ??concern.? Get permission and take more x-rays, ca-ching, ca-ching, ca-ching. I??ve been a victim of this a number of times. The last straw - my pet ran up nearly a thousand dollars in bills there because of this scheme. Went to another vet and in a single $150.00 visit the problem was solved.

2
★★☆☆☆

??Show me the money vet.? Average vet with above average billing. Because of the billing routines I grade them below average. Play off the love you have for your pet. Start with a blood test, ca-ching. When the results are in they??re ??concerned? about the results and want to run another test but need your permission, ca-ching, ca-ching. Ironically, new, more expensive test shows nothing not already known. Take an x-ray and repeat ??concern.? Get permission and take more x-rays, ca-ching, ca-ching, ca-ching. I??ve been a victim of this a number of times. The last straw - my pet ran up nearly a thousand dollars in bills there because of this scheme. Went to another vet and in a single $150.00 visit the problem was solved.

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2 out of 2 people found this review helpful.

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Thought I should chime in here and agree. The doctors are excellent. We've also tried a number of vets closer to us and found that the 30 minute drive is well worth it.

5
★★★★★

Thought I should chime in here and agree. The doctors are excellent. We've also tried a number of vets closer to us and found that the 30 minute drive is well worth it.

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My dog Mykell actually pulls me inside the office, I seriously believe she would abandon me and stay with Dr. Kane forever is she could.
Now if only I could find a medical office for humans with this level of care.

5
★★★★★

My dog Mykell actually pulls me inside the office, I seriously believe she would abandon me and stay with Dr. Kane forever is she could.
Now if only I could find a medical office for humans with this level of care.

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Brookville Animal Hospital staff treats every animal there with compassion and kindness. Dr. Marcie Engle is the best!

After taking my kitten to her, I won't see anyone else. From the Dr's., to the staff, Brookville Vet takes care of each animal as if they were their very own. Well worth the drive!

5
★★★★★

Brookville Animal Hospital staff treats every animal there with compassion and kindness. Dr. Marcie Engle is the best!

After taking my kitten to her, I won't see anyone else. From the Dr's., to the staff, Brookville Vet takes care of each animal as if they were their very own. Well worth the drive!

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0 out of 1 people found this review helpful.

.

My husband and I drive our dog and guinea pig almost 25 minutes to this vet because they are the best. We recently moved and tried out a few other vets closer to home and none compared to Dr. Engle and the staff at Brookeville. Yes, the waiting is a little small but the positive environment and amazing staff more then make up for it. They really care about each and every animal that walks in. I would recommend this place to anyone.

5
★★★★★

My husband and I drive our dog and guinea pig almost 25 minutes to this vet because they are the best. We recently moved and tried out a few other vets closer to home and none compared to Dr. Engle and the staff at Brookeville. Yes, the waiting is a little small but the positive environment and amazing staff more then make up for it. They really care about each and every animal that walks in. I would recommend this place to anyone.

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0 out of 1 people found this review helpful.

.

Ask for Dr. Kane. She is an excellent vet who has a real feel and understanding of animals. The office is always clean and pet friendly with treats for the animals.

4
★★★★☆

Ask for Dr. Kane. She is an excellent vet who has a real feel and understanding of animals. The office is always clean and pet friendly with treats for the animals.

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0 out of 1 people found this review helpful.

 

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