Antwerpen Volkswagen

★★☆☆☆
Jack says Yes.
  • 8065 Ritchie Hwy

    Pasadena, MD 21122

    Map & Directions
  • 410-760-6300

Automotive

Automotive
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I have purchased 2 vehicles from Antwerpen, and had all of the service for both done by the Antwerpen Service Dept. They replaced a timing belt in a 2003 Passat that last 17,000 miles before it shredded. They offered nothing beyond an, Understanding of my frustration". Jack says "yes" when he takes your money, but says nothing when the havs to stand behind his product. They will not see my business again.

1
★☆☆☆☆

I have purchased 2 vehicles from Antwerpen, and had all of the service for both done by the Antwerpen Service Dept. They replaced a timing belt in a 2003 Passat that last 17,000 miles before it shredded. They offered nothing beyond an, Understanding of my frustration". Jack says "yes" when he takes your money, but says nothing when the havs to stand behind his product. They will not see my business again.

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Service is erratic - I've had good and bad service here. Don't expect much on Saturdays - they might be open but their "heavy duty" mechanics aren't in. Expect loaner cars only if you are a high spender or may potentially buy a new VW.

2
★★☆☆☆

Service is erratic - I've had good and bad service here. Don't expect much on Saturdays - they might be open but their "heavy duty" mechanics aren't in. Expect loaner cars only if you are a high spender or may potentially buy a new VW.

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My husband and I both own Volkswagen Passats and have had to get them repaired several times. We used to visit another dealership but Antwerpen is much better and cheaper. Each customer is assigned a lead mechanic (not sure what they call them) who works with them every time the car is brought in. Our mechanic is really nice and has always helped us out. By far this is the best VW dealer in the area.

4
★★★★☆

My husband and I both own Volkswagen Passats and have had to get them repaired several times. We used to visit another dealership but Antwerpen is much better and cheaper. Each customer is assigned a lead mechanic (not sure what they call them) who works with them every time the car is brought in. Our mechanic is really nice and has always helped us out. By far this is the best VW dealer in the area.

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