Quala Care Child Center

★★★★★
  • 920 Andover Rd

    Linthicum Heights, MD 21090

    Map & Directions
  • 410-859-3200

About Quala Care Child Center

Hours
Mon-Thu 7am-6pm

Sports & Recreation

Sports & Recreation
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Absolutely amazing! My daughter has only attended the center for a year and a half (starting when she was 3) but I've seen such a change in her. She'll be starting kindergarten this fall and I'm confident she'll do well because her teachers have done such an incredible job of preparing her! Every day when I pick her up, I'm amazed by how much she's learned, the whole drive home she chats happily about everything she's done that day. I wish I'd known about this place years ago when I was first looking for day care. I recommend it to all of my friends!

5
★★★★★

Absolutely amazing! My daughter has only attended the center for a year and a half (starting when she was 3) but I've seen such a change in her. She'll be starting kindergarten this fall and I'm confident she'll do well because her teachers have done such an incredible job of preparing her! Every day when I pick her up, I'm amazed by how much she's learned, the whole drive home she chats happily about everything she's done that day. I wish I'd known about this place years ago when I was first looking for day care. I recommend it to all of my friends!

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Absolutely amazing! My daughter has only attended the center for a year and a half (starting when she was 3) but I've seen such a change in her. She'll be starting kindergarten this fall and I'm confident she'll do well because her

3
★★★★★

Absolutely amazing! My daughter has only attended the center for a year and a half (starting when she was 3) but I've seen such a change in her. She'll be starting kindergarten this fall and I'm confident she'll do well because her

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My son's been attending Quala for 3 years and I'm so happy to have found this place. He's had a couple different teachers but they've all been great and they clearly love the kids. I'm a single mother and I can't tell you how much I appreciate the support we get from everyone at the center, the owners will do anything to help you. My son was at Childtime before coming to Quala and I'm really happy we made the switch.

5
★★★★★

My son's been attending Quala for 3 years and I'm so happy to have found this place. He's had a couple different teachers but they've all been great and they clearly love the kids. I'm a single mother and I can't tell you how much I appreciate the support we get from everyone at the center, the owners will do anything to help you. My son was at Childtime before coming to Quala and I'm really happy we made the switch.

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My son's been attending Quala for 3 years and I'm so happy to have found this place. He's had a couple different teachers but they've all been great and they clearly love the kids. I'm a single mother and I can't tell you how much I

3
★★★★★

My son's been attending Quala for 3 years and I'm so happy to have found this place. He's had a couple different teachers but they've all been great and they clearly love the kids. I'm a single mother and I can't tell you how much I

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I wanted to share what a wonderful experience we've had at Quala Care over the past 5 years.

My daughter has been attending Quala since she was a baby and has had a couple different teachers in her time there but we especially love Ms. Tanya! She's always looked forward to going to "school" in the mornings and I've never had to worry about her while I was at work. The office can be a little unorganized but they really do try to be as accomodating as possible and I appreciate that.

When I come to pick up at the end of the day, the kids are clean and happy and excited to tell me what they did or show me what they made that day and I really don't think you can ask for more than that!

5
★★★★★

I wanted to share what a wonderful experience we've had at Quala Care over the past 5 years.

My daughter has been attending Quala since she was a baby and has had a couple different teachers in her time there but we especially love Ms. Tanya! She's always looked forward to going to "school" in the mornings and I've never had to worry about her while I was at work. The office can be a little unorganized but they really do try to be as accomodating as possible and I appreciate that.

When I come to pick up at the end of the day, the kids are clean and happy and excited to tell me what they did or show me what they made that day and I really don't think you can ask for more than that!

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After hearing about the recent postings by disgruntled former employees, I wanted to share what a wonderful experience we've had at Quala Care over the past 5 years.

My daughter has been attending Quala since she was a baby and has had a

3
★★★★★

After hearing about the recent postings by disgruntled former employees, I wanted to share what a wonderful experience we've had at Quala Care over the past 5 years.

My daughter has been attending Quala since she was a baby and has had a

.

So after further thinking I thought it would be best to put my thoughts online for all to read. Quala Care has been in business for 20 years, and for someone who believes that its whats best for the children, Quala Care has a different

3
★★★★★

So after further thinking I thought it would be best to put my thoughts online for all to read. Quala Care has been in business for 20 years, and for someone who believes that its whats best for the children, Quala Care has a different

.

I cant beging to tell you how all of these bad reviews are 100% true!! I have personly been cursed out by my "boss" I am treated lower than dirt , then im excpeted to smile and help make them money. I work 40 hours weeks to barley pay my

3
★★★★★

I cant beging to tell you how all of these bad reviews are 100% true!! I have personly been cursed out by my "boss" I am treated lower than dirt , then im excpeted to smile and help make them money. I work 40 hours weeks to barley pay my

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This person is telling the truth. Parents are smiled at and then talked behind their backs. Staff is treated badly. Aides hired as janitorial people instead of learning how to be an aide or BE an aide. Aides are even told to wash the

3
★★★★★

This person is telling the truth. Parents are smiled at and then talked behind their backs. Staff is treated badly. Aides hired as janitorial people instead of learning how to be an aide or BE an aide. Aides are even told to wash the

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I actually worked at Quala Care for a few years. Some of the things I witnessed, I wished I hadn't. The staff consists of aides(who are responsible for cleaning, and aiding teachers), senior staff(who must have their 90 hour

3
★★★★★

I actually worked at Quala Care for a few years. Some of the things I witnessed, I wished I hadn't. The staff consists of aides(who are responsible for cleaning, and aiding teachers), senior staff(who must have their 90 hour

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My child attends QC and although her teachers are young they are great with the kids! I just find soooo many issues with them. Unprofessionalism, everyone is VERY young, they dress messy. The one person that was, I felt over qualified,

3
★★★★★

My child attends QC and although her teachers are young they are great with the kids! I just find soooo many issues with them. Unprofessionalism, everyone is VERY young, they dress messy. The one person that was, I felt over qualified,

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Quala Care is an absolute blessing! Our daughter has been attending the center for three years now, since she was three months old, and we could not be happier with her care. We recommend the center to all of our friends. We have several friends with children of the same age at more expensive, more well-known centers, and the quality of care their children receive is not nearly the same as our child's care.

You can see that the teachers truly love these children and enjoy their jobs. The infant room is warm and welcoming, and staff work hard to set parents' minds at ease. They support nursing mothers, as well as formula fed babies, and keep parents well-informed regarding all the children's needs and activities. They rotate rooms based on age and the needs of the children - they do not hold back children if they are not potty-trained like many other centers. They have separate playgrounds for children based on age, and plenty of toys, cleaned daily, and an ample library.

My husband and I visited several centers when we were choosing child care. Other centers had long waiting lists, higher tuition, and did not provide nearly the same level of care. I was frantic after the first few centers we visited. I didn't want to leave my baby in anybody's hands. At other centers, babies seemed unhappy and lonely. But when we stepped foot into the infant room at Quala Care, relief flooded me. We were home.

2
★★★★★

Quala Care is an absolute blessing! Our daughter has been attending the center for three years now, since she was three months old, and we could not be happier with her care. We recommend the center to all of our friends. We have several friends with children of the same age at more expensive, more well-known centers, and the quality of care their children receive is not nearly the same as our child's care.

You can see that the teachers truly love these children and enjoy their jobs. The infant room is warm and welcoming, and staff work hard to set parents' minds at ease. They support nursing mothers, as well as formula fed babies, and keep parents well-informed regarding all the children's needs and activities. They rotate rooms based on age and the needs of the children - they do not hold back children if they are not potty-trained like many other centers. They have separate playgrounds for children based on age, and plenty of toys, cleaned daily, and an ample library.

My husband and I visited several centers when we were choosing child care. Other centers had long waiting lists, higher tuition, and did not provide nearly the same level of care. I was frantic after the first few centers we visited. I didn't want to leave my baby in anybody's hands. At other centers, babies seemed unhappy and lonely. But when we stepped foot into the infant room at Quala Care, relief flooded me. We were home.

Pros: Wonderful teachers, caring family atmosphere

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This place has given my daughter excellent care.
The outdoor play area is one of the nicest I've seen.
Behavior issues are handled in a calm and professional manner, and it is clear that the preschool teachers really love working with children. Only negative: the preschoolers & prekindergarten classrooms really could use an area rug for their circle time. I agree with the other reviewer that many of the carpets look worn, and uninviting to sit upon.

2
★★★★★

This place has given my daughter excellent care.
The outdoor play area is one of the nicest I've seen.
Behavior issues are handled in a calm and professional manner, and it is clear that the preschool teachers really love working with children. Only negative: the preschoolers & prekindergarten classrooms really could use an area rug for their circle time. I agree with the other reviewer that many of the carpets look worn, and uninviting to sit upon.

Pros: best playground, best teachers, hours

Cons: carpeting

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Overall, we've been very pleased with our experience, especially by how much our son's learned in their preschool program. It's normally very convenient for us because I work right across the street but I wish they would open earlier so that my husband could drop off some days. We've only had one or two issues and they were quickly and satisfactorily handled by the office staff. They seem to have a lot of staff turnover but I don't have anything to compare it to and it is a large center.

2
★★★★☆

Overall, we've been very pleased with our experience, especially by how much our son's learned in their preschool program. It's normally very convenient for us because I work right across the street but I wish they would open earlier so that my husband could drop off some days. We've only had one or two issues and they were quickly and satisfactorily handled by the office staff. They seem to have a lot of staff turnover but I don't have anything to compare it to and it is a large center.

Pros: Location, Price

Cons: Hours of operation

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My name is Janet Harrington and I am the owner of Quala Care Child Center, Inc. My personal cell phone number is 303-810-5235. Citysearch offered to remove my personal information from the posting but I declined that offer. I would be more than happy to discuss this situation with anyone.

Quala Care has been in business for over 19 years. We have a stellar reputation in the community and have many word of mouth referrals. I feel it is necessary to address the slanderous lies that Kelly has posted.

Our security deposit is non-refundable and that is clearly stated on our registration forms. Unfortunately, we have had parents miscarry and when that has happened, we have always refunded their deposit. That is exactly what we told Kelly when she signed up. She never asked about layoffs. If she had, she would have been told that she would be allowed to use up the tuition for drop-in care but that we would not refund the deposit. Loss of employment is clearly not comparable to a miscarriage. As in many other aspects of life, a non-refundable deposit is just that - non-refundable.

We have had a positive working relationship with over 1,000 families in our community. Kelly was clearly unhappy when I refused to refund her deposit when her husband lost his job but in fairness to all of our other customers, I followed our policy. Again, please feel free to contact me with any questions.

2
★★★★★

My name is Janet Harrington and I am the owner of Quala Care Child Center, Inc. My personal cell phone number is 303-810-5235. Citysearch offered to remove my personal information from the posting but I declined that offer. I would be more than happy to discuss this situation with anyone.

Quala Care has been in business for over 19 years. We have a stellar reputation in the community and have many word of mouth referrals. I feel it is necessary to address the slanderous lies that Kelly has posted.

Our security deposit is non-refundable and that is clearly stated on our registration forms. Unfortunately, we have had parents miscarry and when that has happened, we have always refunded their deposit. That is exactly what we told Kelly when she signed up. She never asked about layoffs. If she had, she would have been told that she would be allowed to use up the tuition for drop-in care but that we would not refund the deposit. Loss of employment is clearly not comparable to a miscarriage. As in many other aspects of life, a non-refundable deposit is just that - non-refundable.

We have had a positive working relationship with over 1,000 families in our community. Kelly was clearly unhappy when I refused to refund her deposit when her husband lost his job but in fairness to all of our other customers, I followed our policy. Again, please feel free to contact me with any questions.

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QUALA HAS A DISREGARD FOR ETHICS AND THE WELLFAIR OF THE FAMILIES THAT GO THERE. I miscarried last year. Before I paid the 2 week nonrefundable security deposit I asked if I had another miscarriage would they give me my money back. The owner said for miscarriage & layoff I would get the money back. When my husband was layed off I asked to please refund my deposit knowing I'd lose my admin fee & slot so they could fill it with a permanent family, & when my husband could get another job we would pay the fees again & wait on the list for a slot. This was rejected even though she knew it was going back on her word. She said she was willing to hurting herself just so she could hurt me. She said that even if I'd had a miscarriage she would not have refunded my money. Worse, she said in their 19 years they had only refunded the deposit to 2 women who'd had miscarriages even when the women had brought in proof from their doctors. THAT IS DISGUSTING! Her name is Janet, her phone # is 303-810-5235. I had to write this to defend the women who had miscarried that she's hurt.

0
★☆☆☆☆

QUALA HAS A DISREGARD FOR ETHICS AND THE WELLFAIR OF THE FAMILIES THAT GO THERE. I miscarried last year. Before I paid the 2 week nonrefundable security deposit I asked if I had another miscarriage would they give me my money back. The owner said for miscarriage & layoff I would get the money back. When my husband was layed off I asked to please refund my deposit knowing I'd lose my admin fee & slot so they could fill it with a permanent family, & when my husband could get another job we would pay the fees again & wait on the list for a slot. This was rejected even though she knew it was going back on her word. She said she was willing to hurting herself just so she could hurt me. She said that even if I'd had a miscarriage she would not have refunded my money. Worse, she said in their 19 years they had only refunded the deposit to 2 women who'd had miscarriages even when the women had brought in proof from their doctors. THAT IS DISGUSTING! Her name is Janet, her phone # is 303-810-5235. I had to write this to defend the women who had miscarried that she's hurt.

Cons: Lack of ethics

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I rate Quala daycare as adequate; as an obsessive and involved parent, there?s no place like home; unfortunately I have to work. My daughter began Quala at 3 months of age, she is now 6 months. I?ve had maybe 2 minor issues (again, there?s no place like home) 1. They weren?t feeding my daughter on her schedule. I spoke to the caregiver and owner. This was corrected right away. 2. They were using the daycare?s clothing on my daughter if she had an accident in her clothes. I don?t like shared clothing. My daughter had a bin under her crib with extra clothes, bibs, sheets, blankets, etc. The caregiver was unaware of this. I spoke to her and the owner. From that point on, if they are in need of something for my daughter, they will either call me or leave a note for me. The owner and staff have made all efforts to meet my needs and concerns. I?m not into playing the ?switch daycare? game unless absolutely necessary. Nothing they?ve done has been that offensive where I would pull my daughter out. The staff and owner are friendly, they know all of the children and parents by first name. I do however think the floors and carpet could use a good steam cleaning. As for the parent who said their child contracted RSV, unfortunately that?s a possibility that comes with any daycare. I?m a firm believer in showing presence via phone or popping up unannounced and also voicing concerns. If they know your standards and expectations, then everyone can be on the same page.

1
★★★☆☆

I rate Quala daycare as adequate; as an obsessive and involved parent, there?s no place like home; unfortunately I have to work. My daughter began Quala at 3 months of age, she is now 6 months. I?ve had maybe 2 minor issues (again, there?s no place like home) 1. They weren?t feeding my daughter on her schedule. I spoke to the caregiver and owner. This was corrected right away. 2. They were using the daycare?s clothing on my daughter if she had an accident in her clothes. I don?t like shared clothing. My daughter had a bin under her crib with extra clothes, bibs, sheets, blankets, etc. The caregiver was unaware of this. I spoke to her and the owner. From that point on, if they are in need of something for my daughter, they will either call me or leave a note for me. The owner and staff have made all efforts to meet my needs and concerns. I?m not into playing the ?switch daycare? game unless absolutely necessary. Nothing they?ve done has been that offensive where I would pull my daughter out. The staff and owner are friendly, they know all of the children and parents by first name. I do however think the floors and carpet could use a good steam cleaning. As for the parent who said their child contracted RSV, unfortunately that?s a possibility that comes with any daycare. I?m a firm believer in showing presence via phone or popping up unannounced and also voicing concerns. If they know your standards and expectations, then everyone can be on the same page.

Pros: Friendly staff

Cons: The inside is in need of an update

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My sonand nephew have been going to Quala Care for almost two years now and we just love it there. My sister and I had our babies a few weeks apart and they both started at Quala Care when they were three months old. They've had the same teachers for the past two years and we feel like they love and care for the boys as if they were their own. I only work a few blocks away and come over all the time to visit and play with the boys on my lunch hour. I'm sorry that other parent had a bad experience but I certainly haven't seen anything like what she described in the last two years. We've always felt that our boys were being very well cared for and I'm also impressed with how much they're learning. My sister's expecting and I know she plans to bring the baby to Quala Care. They really are a wonderful center.

2
★★★★★

My sonand nephew have been going to Quala Care for almost two years now and we just love it there. My sister and I had our babies a few weeks apart and they both started at Quala Care when they were three months old. They've had the same teachers for the past two years and we feel like they love and care for the boys as if they were their own. I only work a few blocks away and come over all the time to visit and play with the boys on my lunch hour. I'm sorry that other parent had a bad experience but I certainly haven't seen anything like what she described in the last two years. We've always felt that our boys were being very well cared for and I'm also impressed with how much they're learning. My sister's expecting and I know she plans to bring the baby to Quala Care. They really are a wonderful center.

Pros: customer service and curriculum

Cons: price

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I was very disappointed with Quala Care. My child ended up with a respiratory virus (RSV) and ended up in the hospital. A few other children in the school ended up with the same virus. Additionally, I would go there everyday during lunch and they would let infants cry without trying to console them. My child would come home in diapers that were a few sizes too small even though I had enough diapers for them and my child?s spare outfit was lost. In the infant room, it wasn?t uncommon to see 6 infants with one teacher. I would not send my child to this center.

0
★☆☆☆☆

I was very disappointed with Quala Care. My child ended up with a respiratory virus (RSV) and ended up in the hospital. A few other children in the school ended up with the same virus. Additionally, I would go there everyday during lunch and they would let infants cry without trying to console them. My child would come home in diapers that were a few sizes too small even though I had enough diapers for them and my child?s spare outfit was lost. In the infant room, it wasn?t uncommon to see 6 infants with one teacher. I would not send my child to this center.

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My two children have been going to Quala Care for several years now and we couldn't be happier! My three year old has had the same teacher since he was an infant and we really feel like she is one of the family. My older son is in the second grade now and still enjoys going to Quala Care for before and after school care. The atmosphere at Quala Care is warm and nurturing, so different from the sterile, impersonal environment found at so many large centers. Just walking into the building you can tell that the children and happy and well cared for. The office staff is always cheerful and helpful and greets every child by name and both my children look forward to seeing their teachers every morning (especially on Monday when they can tell them all about their weekends). All in all we couldn't be happier with Quala Care. I would definitely recommend it to everyone!

2
★★★★★

My two children have been going to Quala Care for several years now and we couldn't be happier! My three year old has had the same teacher since he was an infant and we really feel like she is one of the family. My older son is in the second grade now and still enjoys going to Quala Care for before and after school care. The atmosphere at Quala Care is warm and nurturing, so different from the sterile, impersonal environment found at so many large centers. Just walking into the building you can tell that the children and happy and well cared for. The office staff is always cheerful and helpful and greets every child by name and both my children look forward to seeing their teachers every morning (especially on Monday when they can tell them all about their weekends). All in all we couldn't be happier with Quala Care. I would definitely recommend it to everyone!

 

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