General Appliance Sales & Svc

★★★☆☆

About General Appliance Sales & Svc

Hours
Mon-Fri 9am-5pm
3.0 5
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Horrible service - serviceman even brought his young son in to the job with him! He said nothing was wrong with our appliance - barely looked at it - and clearly didn't know what to do since the problem still remains. Getting any return

3
★★★★★

Horrible service - serviceman even brought his young son in to the job with him! He said nothing was wrong with our appliance - barely looked at it - and clearly didn't know what to do since the problem still remains. Getting any return

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Today is May 26, 2011. On May10, 2011, we called our extended warranty company for our Amana dryer which stopped heating. They sent General Appliance who did not have any "parts"....although they are an appliance repair company. General Appliance said they would order the parts which could take 7-10 business days. We are now 2-1/2 weeks without a dryer. Every time I call there, they are waiting for the parts. Where in the world are they being ordered from? This is unheard of when you can get things "overnight." I would NEVER work with their company again. The parts should be in their truck. Horrible service. Now I am wondering if and when the parts do come in, will they actually fix my dryer?

2
★★☆☆☆

Today is May 26, 2011. On May10, 2011, we called our extended warranty company for our Amana dryer which stopped heating. They sent General Appliance who did not have any "parts"....although they are an appliance repair company. General Appliance said they would order the parts which could take 7-10 business days. We are now 2-1/2 weeks without a dryer. Every time I call there, they are waiting for the parts. Where in the world are they being ordered from? This is unheard of when you can get things "overnight." I would NEVER work with their company again. The parts should be in their truck. Horrible service. Now I am wondering if and when the parts do come in, will they actually fix my dryer?

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They said they fixed my washer, but on the first use it flooded my basement. They were hard to reach and I have not been able to reach them to cover the damage their faulty repair caused. Stay away from this company.

0
★☆☆☆☆

They said they fixed my washer, but on the first use it flooded my basement. They were hard to reach and I have not been able to reach them to cover the damage their faulty repair caused. Stay away from this company.

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Art runs this family-owned business that we have been shopping at for years. We have gotten parts for our home appliances here, and while the prices are usually decent, sometimes I can find them cheaper elsewhere. We have also bought a used washer from them and it lasted a few years before having to buy a new one. Overall an okay place, but they are difficult to get in contact with which can make them look a little unorganized and fly-by-night even though they have been around for many many years.

3
★★★☆☆

Art runs this family-owned business that we have been shopping at for years. We have gotten parts for our home appliances here, and while the prices are usually decent, sometimes I can find them cheaper elsewhere. We have also bought a used washer from them and it lasted a few years before having to buy a new one. Overall an okay place, but they are difficult to get in contact with which can make them look a little unorganized and fly-by-night even though they have been around for many many years.

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General Appliance never seems to have regular hours. You can call over there when they are "supposedly" open, but no one answers the phone, and it takes more than one call sometimes to get someone to call you back. Their work is okay, and fair-priced, if you can ever get in contact with them.

3
★★★☆☆

General Appliance never seems to have regular hours. You can call over there when they are "supposedly" open, but no one answers the phone, and it takes more than one call sometimes to get someone to call you back. Their work is okay, and fair-priced, if you can ever get in contact with them.

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