FedEx Office Print & Ship Center

★★★☆☆
  • 19704 Germantown Rd

    Germantown, MD 20874

    Map & Directions
  • 301-515-8355

About FedEx Office Print & Ship Center

Categories
  • Business Services
  • Printing
  • Office Supplies
  • Flags & Banner Manufacturers
  • Boxes
  • Photo Finishing
  • Fax
  • Computer Rental & Leasing
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
Details
  • Color Copying
  • Posters
  • Digital Printing
  • Passport Photos
  • Shipping Supplies
Hours
M-F 7am-10pm, Sa 8am-8pm, Su 10am-8pm
Emails
  • usa0866@fedex.com
Phones
  • Fax (301-515-6874)
Year Established
  • 1970
Keywords
  • Printing Services
  • Printing Company
  • Print Shop
  • Signs & Graphics
  • Marketing Products
  • Office Supplies
  • Business Services
Products
  • Business Cards
  • Presentation Printing
  • Print flyers & brochures
  • Sell Sheets
  • Manuals
  • Booklets
  • Newsletters
  • Print Brochures
  • Photo Printing
  • Yard Signs, Metal Signs, Plastic Signs
  • Banners
  • Posters
  • Specialty Prints
  • Canvas Prints
  • Lettering & Decals
  • Vehicle Magnets
  • Cards & Calendars
Specialties
  • Print Shop
  • Shipping and Mailing Service
  • Copy Shop
  • Banner Store
  • Commercial Printer
  • Packaging Supply Store
  • Poster Store
  • Fax Service
  • Passport Photo Processor
  • Courier Service
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Kinko's Copies
  • FedEx Express
  • FedEx Ground
  • AT&T Wi-Fi
  • leadsplease
  • Sony PictureStation
  • Microsoft® Office 2010 Professional
  • Adobe® CS3 Suite: Acrobat, Illustrator, Photoshop, PageMaker and InDesign.
Services
  • Online Printing
  • Mobile Printing
  • Self Service Copy & Print
  • Digital Color Printing
  • Business Services
  • Fax & Scanning
  • Passport Photo
  • Packaging & Shipping
  • Direct Mail Services
  • Hold at FedEx Location
  • Computer Rental
  • Design Services

Transportation & Storage

Transportation & Storage
More choices in Germantown:
Resultset_next

Extra Space Storage

18830 Woodfield Rd Gaithersburg, MD

Resultset_next

Extra Space Storage

18920 Earhart Ct Gaithersburg, MD

In-Store Services
    3.0 2
    Hi! Sign in to let us know how FedEx Office Print & Ship Center was?
    Write a Review
    .

    I could not disagree more with the assessment of the previous reviewer, not to mention his assessment is 2 years old and should probably be removed. It is patently unfair to the staff - especially the current ones, but even to those who were there before.

    If you ask the shop to provide a service that the company does not provide, it is not rude or incompetent on their part to tell you that they cant do it. The previous writer obviously does not take no for an answer. He should have his own facilities if he expects 100% response to every whim of every customer, especially rude ones like him.

    Speaking from direct, and multiple, personal experience with this particular store, I have been using this particular shop now for years (almost 5), and I have never found a more competent, courteous, cheerful, and extremely helpful lot of staff. I have even come to know them by name. Their graphics team is simply world class. I have given them so many jobs to do, and they have always exceeded my expectations on quality, timeliness, flexibility, repeating jobs when I changed my mind, and keeping the door open when my schedule demands that they work overtime. The printing and binding staff are by far the best in the business. The mail (Fedex) staff are completely honest, courteous and thoroughly knowledgeable. To suggest even remotely that they overcharge and pocket the money is simply false and malicious. In any event, if the previous rater had evidence to charge the staff with fraud, he should do so. He is lying and should probably be charged in court for malicious slander.

    5
    ★★★★★

    I could not disagree more with the assessment of the previous reviewer, not to mention his assessment is 2 years old and should probably be removed. It is patently unfair to the staff - especially the current ones, but even to those who were there before.

    If you ask the shop to provide a service that the company does not provide, it is not rude or incompetent on their part to tell you that they cant do it. The previous writer obviously does not take no for an answer. He should have his own facilities if he expects 100% response to every whim of every customer, especially rude ones like him.

    Speaking from direct, and multiple, personal experience with this particular store, I have been using this particular shop now for years (almost 5), and I have never found a more competent, courteous, cheerful, and extremely helpful lot of staff. I have even come to know them by name. Their graphics team is simply world class. I have given them so many jobs to do, and they have always exceeded my expectations on quality, timeliness, flexibility, repeating jobs when I changed my mind, and keeping the door open when my schedule demands that they work overtime. The printing and binding staff are by far the best in the business. The mail (Fedex) staff are completely honest, courteous and thoroughly knowledgeable. To suggest even remotely that they overcharge and pocket the money is simply false and malicious. In any event, if the previous rater had evidence to charge the staff with fraud, he should do so. He is lying and should probably be charged in court for malicious slander.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    .

    They can print, but don't even think of giving them anything other than a pdf. They have the native software for InDesign, Illustrator QuarkXPress, PageMaker, but have a cow if you don't send them a pdf. I had to actually teach some poor guy how to do font replacement and page setup and print from Quark. He did not know about importing at least he was gracious and he thanked me for teaching him. He is no longer there and they have replaced him with people with the same smarts but are extremely rude. This time around, they told me "don't come here again unless you know what your doing!! -- You give us a pdf, or we don't do business with you -- understood??" Then there is the FedEx part: They overcharged but the receipt said they did not. The person that did the packaging pocketed the money. Needless to say giving one star would be too good for them. A star with a negative number in front, preferably in scientific notation would be warranted if only to save space.

    1
    ★☆☆☆☆

    They can print, but don't even think of giving them anything other than a pdf. They have the native software for InDesign, Illustrator QuarkXPress, PageMaker, but have a cow if you don't send them a pdf. I had to actually teach some poor guy how to do font replacement and page setup and print from Quark. He did not know about importing at least he was gracious and he thanked me for teaching him. He is no longer there and they have replaced him with people with the same smarts but are extremely rude. This time around, they told me "don't come here again unless you know what your doing!! -- You give us a pdf, or we don't do business with you -- understood??" Then there is the FedEx part: They overcharged but the receipt said they did not. The person that did the packaging pocketed the money. Needless to say giving one star would be too good for them. A star with a negative number in front, preferably in scientific notation would be warranted if only to save space.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    0 out of 1 people found this review helpful.

    Message from FedEx Office Print & Ship Center

    FedEx Office in Germantown, MD provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko's is now FedEx Office.

    Yext PowerListings

     

    Wait, you're the expert.

    If you've been to or used FedEx Office Print & Ship Center, leave a review.

    It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



    Write a Review