Crown Pools

★★★☆☆
  • 5803 Moravia Road

    Baltimore, MD 21206

    Map & Directions
  • 410-325-2442

About Crown Pools

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Baltimore:
Resultset_next

Pool Headquarters

6047 Belle Grove Rd Baltimore, MD

Resultset_next

Elite Pools

400 East Pratt Street, Suite 800 Baltimore, MD

3.0 2
Hi! Sign in to let us know how Crown Pools was?
Write a Review
.

I bought my Crown Pool 2 summers ago and it was the best thing I ever did. The rep who came to my house was more than pleseant and he gave me a great deal of information to help me make an educated decision on which pool would best suit my family. I was even more pleased when the install was complete. The pool was more beautiful than I thought it would be. The install was quick and without complication. I did however have to clean up the boxes and left behind dirt, but the rep was very clear in the house that this was something that would be my responsibility. Every morning my kids come downstairs in their bathing suits and go right for the pool! I can't tell you how priceless it is to see them all happy with the same thing day after day. Anytime I have had questions or concerns the Crown Pools company has been happy to spend as much time as I needed walking me through my concerns. I too had an issue with my filter but the problem was with my lack of knowledge on how to run it and not how it was installed. The service department came right out and patiently walked me through how to run it and I have had no problem since. Overall I would say this was a great experience and I would definetely recommend buying one for your family. I in the past had a nightmare experience with a company who went bankrupt in the first year and would not honor my warrenty. What is the point of a warrenty if they are no longer in business. Crown Pools has a great reputation for their customer service and this is another reason why I went with them. Hope this helps anyone who is wondering where to go for a great family pool!

2
★★★★★

I bought my Crown Pool 2 summers ago and it was the best thing I ever did. The rep who came to my house was more than pleseant and he gave me a great deal of information to help me make an educated decision on which pool would best suit my family. I was even more pleased when the install was complete. The pool was more beautiful than I thought it would be. The install was quick and without complication. I did however have to clean up the boxes and left behind dirt, but the rep was very clear in the house that this was something that would be my responsibility. Every morning my kids come downstairs in their bathing suits and go right for the pool! I can't tell you how priceless it is to see them all happy with the same thing day after day. Anytime I have had questions or concerns the Crown Pools company has been happy to spend as much time as I needed walking me through my concerns. I too had an issue with my filter but the problem was with my lack of knowledge on how to run it and not how it was installed. The service department came right out and patiently walked me through how to run it and I have had no problem since. Overall I would say this was a great experience and I would definetely recommend buying one for your family. I in the past had a nightmare experience with a company who went bankrupt in the first year and would not honor my warrenty. What is the point of a warrenty if they are no longer in business. Crown Pools has a great reputation for their customer service and this is another reason why I went with them. Hope this helps anyone who is wondering where to go for a great family pool!

.

Horrible, Horrible, Horrible is the words I can use to describe my experience with Crown Pool. They left trash, empty boxes, cigarette butts all over my yard. They did not properly install pump, which leaked water out, which cost me an extra 350$ to fill remainder of pool. When I called to complain the gentlemen Mr. Steve Smith told me Oh-well, there is nothing I can do about that. The ladders were held on by one screw, a 15x30 liner left in my yard that they did not discard. And guess what they don't care.

0
★☆☆☆☆

Horrible, Horrible, Horrible is the words I can use to describe my experience with Crown Pool. They left trash, empty boxes, cigarette butts all over my yard. They did not properly install pump, which leaked water out, which cost me an extra 350$ to fill remainder of pool. When I called to complain the gentlemen Mr. Steve Smith told me Oh-well, there is nothing I can do about that. The ladders were held on by one screw, a 15x30 liner left in my yard that they did not discard. And guess what they don't care.

Pros: Nasty, unavailable for complaints, rude, messy, incomplete

Wait, you're the expert.

If you've been to or used Crown Pools, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review