Rich Morton Mazda

★★☆☆☆
  • 51 Mountain Road

    Pasadena, MD 21122

    Map & Directions
  • 410-766-4000

About Rich Morton Mazda

Categories
  • Auto Dealers
Details
  • Lincoln-Mercury
Hours
M-F 9am-9pm, Sa 9am-7pm, Su Closed
Special Offer
Call Today
Phones
  • Fax (410-761-7038)

Automotive

Automotive
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This dealership was horrible to deal with when purchasing my truck. While waiting to fiance it we could hear the man doing our financing cussing and saying the F work while I had my 4 year old with me. The car had issues that needed to be fixed before I purchased it. After I was told they were fixed and the car was purchased one of the problems came back again. The truck was purchased in December and has been in the shop 4 times to fix the belt. They are now trying to charge us $110 to fix it, even though we also have a bumper to bumper warranty. The way you are treating by the service department and customer service is sickening to say the least. Please research dealerships thoroughly before purchasing from them

1
★☆☆☆☆

This dealership was horrible to deal with when purchasing my truck. While waiting to fiance it we could hear the man doing our financing cussing and saying the F work while I had my 4 year old with me. The car had issues that needed to be fixed before I purchased it. After I was told they were fixed and the car was purchased one of the problems came back again. The truck was purchased in December and has been in the shop 4 times to fix the belt. They are now trying to charge us $110 to fix it, even though we also have a bumper to bumper warranty. The way you are treating by the service department and customer service is sickening to say the least. Please research dealerships thoroughly before purchasing from them

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I recently bought a car from them with a electrical part broken. The salesman said if it turned out to be broken bring it back in and they will repair it. So, i inspected it thoroughly and it was broken. Took it back to them and they refused to repair it. To get it repaired it is going to cost me 850$ The car also had a extremely dirty air filter, no floor mats, and the oil was old. I will never buy another car from them again and suggest anyone who doesn't want to get screwed over, not to ever go there. They had the car on their lot for over five months and they never even changed the oil.

1
★☆☆☆☆

I recently bought a car from them with a electrical part broken. The salesman said if it turned out to be broken bring it back in and they will repair it. So, i inspected it thoroughly and it was broken. Took it back to them and they refused to repair it. To get it repaired it is going to cost me 850$ The car also had a extremely dirty air filter, no floor mats, and the oil was old. I will never buy another car from them again and suggest anyone who doesn't want to get screwed over, not to ever go there. They had the car on their lot for over five months and they never even changed the oil.

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Rich Morton's is a joy to do business with. i always deal with them, they are never anything other than extremely helpful, friendly and professional. I highly recommend doing business with them!

5
★★★★★

Rich Morton's is a joy to do business with. i always deal with them, they are never anything other than extremely helpful, friendly and professional. I highly recommend doing business with them!

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Saw an add in Autotrader.com for a used truck for my daughter, she wants to start a small business. Advertised price was $5,700. Called, confirmed truck still there etc. Drove down, test drove etc. agreed to buy...then used car sales manager says whoops that was not the right price it was $8000. At first they denied there was such an ad, then when shown a copy, blamed the internet site, then when shown a copy of same price and ad on Cars.com said too bad, but oh by the way they did have some other vehicles in the $5600 price range.

1
★☆☆☆☆

Saw an add in Autotrader.com for a used truck for my daughter, she wants to start a small business. Advertised price was $5,700. Called, confirmed truck still there etc. Drove down, test drove etc. agreed to buy...then used car sales manager says whoops that was not the right price it was $8000. At first they denied there was such an ad, then when shown a copy, blamed the internet site, then when shown a copy of same price and ad on Cars.com said too bad, but oh by the way they did have some other vehicles in the $5600 price range.

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1 out of 1 people found this review helpful.

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purchased a car from them and so far its been OK. i need a new power steering pump and i believe my car was in a accident before i purchased it. other than that they where a pleasant and helpful.

pros: easy to find
cons: heard from friends about service just take it to a good dealership if you decide to buy a car from them

2
★★☆☆☆

purchased a car from them and so far its been OK. i need a new power steering pump and i believe my car was in a accident before i purchased it. other than that they where a pleasant and helpful.

pros: easy to find
cons: heard from friends about service just take it to a good dealership if you decide to buy a car from them

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1 out of 1 people found this review helpful.

.

In early Feb. I bought a car from the dealership that had problems with the breaks shortly after I bought it. I brought it back to have the breaks checked and to have the oil changed. Someone in the service department did not service the car well and my car leaked oil until I had to bring it in again. I did not feel the service was of good quality because I wasn't given polite service after my repeated calls to the dealership. When I requested to speak to the manager, I was told he would not be in for the next week and my call would have to wait. I wouldn't recommend going through the debacle I had to go through to get a car serviced.

1
★☆☆☆☆

In early Feb. I bought a car from the dealership that had problems with the breaks shortly after I bought it. I brought it back to have the breaks checked and to have the oil changed. Someone in the service department did not service the car well and my car leaked oil until I had to bring it in again. I did not feel the service was of good quality because I wasn't given polite service after my repeated calls to the dealership. When I requested to speak to the manager, I was told he would not be in for the next week and my call would have to wait. I wouldn't recommend going through the debacle I had to go through to get a car serviced.

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1 out of 1 people found this review helpful.

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My family and I have purchased 7 vehicles from Rich Morton in the past 15 years, we have never had a problem with our vehicles, service or financing. Their staff never pressures, they are welcoming,knowledgeable and extend great serice to everyone. The service department staff is well trained and we never have long wait times. The location is convenient, their accommodation's are comfortable and very clean. I have complete trust in them and feel they are an assest to our community. I recommend Rich Morton highly.

5
★★★★★

My family and I have purchased 7 vehicles from Rich Morton in the past 15 years, we have never had a problem with our vehicles, service or financing. Their staff never pressures, they are welcoming,knowledgeable and extend great serice to everyone. The service department staff is well trained and we never have long wait times. The location is convenient, their accommodation's are comfortable and very clean. I have complete trust in them and feel they are an assest to our community. I recommend Rich Morton highly.

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0 out of 2 people found this review helpful.

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They are a car dealership. WIth my recent dealings with them involved a family member. They sold a car without a clear title and then the car had to be taken back and it was a huge mess. I'd just be sure I knew what I was doing before I bought from them.

PROS: Easy to locate
CONS: Not real smart

3
★★★☆☆

They are a car dealership. WIth my recent dealings with them involved a family member. They sold a car without a clear title and then the car had to be taken back and it was a huge mess. I'd just be sure I knew what I was doing before I bought from them.

PROS: Easy to locate
CONS: Not real smart

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1 out of 1 people found this review helpful.

Message from Rich Morton Mazda

Visit Rich Morton Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Pasadena, this Mazda dealership is located at 51 Mountain Road.

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