Merchant's Tire & Auto Centers

★★☆☆☆
  • 140 Mall Ring Rd

    Westminster, MD 21157

    Map & Directions
  • 410-857-1925

About Merchant's Tire & Auto Centers

Categories
  • Tires
  • Brake Repair
  • Oil Changes
  • Auto Body Paint & Repair
Details
  • Radiator Repair
  • Brake Repair
  • Oil Changes
Hours
M-Sa 7am-7pm, Su 9am-5pm

Automotive

Automotive
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2.0 3
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Told me they were putting on high quality tires and I ended up with cheap knock off brand tires that could have been bought for 1/3 what they charged me. They also tried to get me to do another $500 worth of work that had just recently been done.

These people are scam artists. I will never go back.

1
★☆☆☆☆

Told me they were putting on high quality tires and I ended up with cheap knock off brand tires that could have been bought for 1/3 what they charged me. They also tried to get me to do another $500 worth of work that had just recently been done.

These people are scam artists. I will never go back.

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Had front tires wearing funny and needed front brakes, so took it to Merchant's to get the problem fixed. First they presented me with a $4,700 estimate for every possible maintenance and repair that could be done on the car, including things like Spark Plugs and Wipers that I had recently replaced. Got them focused on the real issues and they replaced a front wheel bearing, ball joint, and front pads and rotors, but the car pulled strongly to the right when I picked it up. They had forgotten the alignment so I had to bring it back the next day for the alignment. It still pulled (didn't have that problem before the brake & bearing job) so I bought it back a week later and asked them to fix it, it was either something loose, misaligned, or stuck. They had it for most of the day and never looked at the alignment, instead just marked my tires up with chalk and told me they couldn't fix anything until I bought new tires. Since my current tires were only a year old and wearing badly, I told them I wouldn't buy new tires until they fixed the chassis issues, but they never looked at those, so it was a wasted day. Finally I realize the only thing they really know how to do is sell and install tires, and it was a mistake to rely on them to diagnose and fix chassis issues. So, I wrote off the money I spent and going elsewhere.

1
★☆☆☆☆

Had front tires wearing funny and needed front brakes, so took it to Merchant's to get the problem fixed. First they presented me with a $4,700 estimate for every possible maintenance and repair that could be done on the car, including things like Spark Plugs and Wipers that I had recently replaced. Got them focused on the real issues and they replaced a front wheel bearing, ball joint, and front pads and rotors, but the car pulled strongly to the right when I picked it up. They had forgotten the alignment so I had to bring it back the next day for the alignment. It still pulled (didn't have that problem before the brake & bearing job) so I bought it back a week later and asked them to fix it, it was either something loose, misaligned, or stuck. They had it for most of the day and never looked at the alignment, instead just marked my tires up with chalk and told me they couldn't fix anything until I bought new tires. Since my current tires were only a year old and wearing badly, I told them I wouldn't buy new tires until they fixed the chassis issues, but they never looked at those, so it was a wasted day. Finally I realize the only thing they really know how to do is sell and install tires, and it was a mistake to rely on them to diagnose and fix chassis issues. So, I wrote off the money I spent and going elsewhere.

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I went for an oil change and was told that my tires needed to be replaced. The price I was quoted was quite high, so I went to Merchants for an assessment. The service there is good and the price was right. I was taken care of quickly and went away happy with new affordable tires.

4
★★★★☆

I went for an oil change and was told that my tires needed to be replaced. The price I was quoted was quite high, so I went to Merchants for an assessment. The service there is good and the price was right. I was taken care of quickly and went away happy with new affordable tires.

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