Party City

★★★☆☆
39.5239 -76.3542
Map and Directions to Factory Card & Party Outlet

410-838-6830

615 Baltimore Pike Ste O

Bel Air, MD

21014

Get Directions

About Party City

Hours
Sun 10am-6pm, Mon-Wed 9:30am-8:30pm, Thu-Fri 9:30am-9pm, Sat 8:30am-8:30pm

Shopping

Shopping
More choices in Bel Air:
Resultset_next

Walgreens

1930 Pulaski Hwy Edgewood, MD

Resultset_next

Ann Marie's Hallmark

971 Beards Hill Rd Ste B Aberdeen, ID

2.6 5
Hi! Sign in to let us know how Party City was?
Write a Review
Reviews 1 - 5 of 5.
.

I HAVE FREQUENTLY USE THIS STORE SINCE IT HAS OPENED WE ARE HAVING A BABY SHOWER FOR MY
DAUGHTER IN-LAW AND I WENT TO THE STORE TO LOOK AT THE BALLON COLORS TO COORDINATE. AFTER GOING TO THE FACTORY CARD OUTLET TWO NIGHTS IN A ROW. I WAS CORRECTED THAT IT IS NOWPARTY CITY THEY WERE OUT OF PINK AND GREEN. ON THE NEXT NIGHT THEY HAD PINK AND I WAS TOLD I COULD PURCHASE BALLOONS IN A BAG AND PAY EXTRA TO HAVE THEM INFLATED AND TRY BACK AGAIN TO SEE IF THEY DID GET IN THE COLOR. SO I PURCHASED GREEN BALLOONS AND TRIED TO LEAVE THE BAG, BUT I WAS TOLD THEY COULD NOT DO THAT. THEY IMMEDIATELY, OPENED THE BAG. I WENT BACK AGAIN TODAY, WITH MY DAUGHTER AND THEY HAD THE GREEN BALLOONS IN, BUT I WAS TOLD SINCE MY BAG WAS OPENED THEY COULD NOT RETURN THEM. WE SPOKE TO THE ASSISTANT MANAGER, BECKY B AND SHE REFUSED TO ALLOW US TO RETURN THE BALLOONS. MY DAUGHTER ASKED HER IF SHE WANTED TO CORRECT THE PROBLEM AND SHE SAID "NO I DO NOT WANT TO CORRECT THE PROBLEM". I ASKED TO SPEAK TO THE MANAGER, SINCE SHE HAD BEEN VERY RUDE IN THE PAST, BUT WAS TOLD TIFFANY JUST LEFT THE BUILDING AND WOULD NOT RETURN UNTIL MONDAY. I ALSO ASKED WHO THE DISTRICT MANAGER WAS AND WAS TOLD THAT IF I GIVE MY NAME AND NUMBER HE WOULD CALL ME BACK. I WAS ADVISED THAT HIS NAME WAS STEVE (but she did not seem to know the correct spellling of the last name) I WAS ALSO TOLD BY HER THAT THIS HAS BEEN A DIFFICULT TIME FOR THEM TO DEAL WITH THE LACK OF MERCHANDISE IN THE STORE. WITH THE NEW CORPORATE OWNER. SHE ALSO ADVISED ME TO USE THE PHONE INSTEAD OF GOING TO THE STORE, IN A VERY CONDESCENDING TONE. I WOULD RATHER DRIVE TO WHITE MARSH THEN BE TREATED AND SPOKEN TO SO RUDELY.

1
★☆☆☆☆

I HAVE FREQUENTLY USE THIS STORE SINCE IT HAS OPENED WE ARE HAVING A BABY SHOWER FOR MY
DAUGHTER IN-LAW AND I WENT TO THE STORE TO LOOK AT THE BALLON COLORS TO COORDINATE. AFTER GOING TO THE FACTORY CARD OUTLET TWO NIGHTS IN A ROW. I WAS CORRECTED THAT IT IS NOWPARTY CITY THEY WERE OUT OF PINK AND GREEN. ON THE NEXT NIGHT THEY HAD PINK AND I WAS TOLD I COULD PURCHASE BALLOONS IN A BAG AND PAY EXTRA TO HAVE THEM INFLATED AND TRY BACK AGAIN TO SEE IF THEY DID GET IN THE COLOR. SO I PURCHASED GREEN BALLOONS AND TRIED TO LEAVE THE BAG, BUT I WAS TOLD THEY COULD NOT DO THAT. THEY IMMEDIATELY, OPENED THE BAG. I WENT BACK AGAIN TODAY, WITH MY DAUGHTER AND THEY HAD THE GREEN BALLOONS IN, BUT I WAS TOLD SINCE MY BAG WAS OPENED THEY COULD NOT RETURN THEM. WE SPOKE TO THE ASSISTANT MANAGER, BECKY B AND SHE REFUSED TO ALLOW US TO RETURN THE BALLOONS. MY DAUGHTER ASKED HER IF SHE WANTED TO CORRECT THE PROBLEM AND SHE SAID "NO I DO NOT WANT TO CORRECT THE PROBLEM". I ASKED TO SPEAK TO THE MANAGER, SINCE SHE HAD BEEN VERY RUDE IN THE PAST, BUT WAS TOLD TIFFANY JUST LEFT THE BUILDING AND WOULD NOT RETURN UNTIL MONDAY. I ALSO ASKED WHO THE DISTRICT MANAGER WAS AND WAS TOLD THAT IF I GIVE MY NAME AND NUMBER HE WOULD CALL ME BACK. I WAS ADVISED THAT HIS NAME WAS STEVE (but she did not seem to know the correct spellling of the last name) I WAS ALSO TOLD BY HER THAT THIS HAS BEEN A DIFFICULT TIME FOR THEM TO DEAL WITH THE LACK OF MERCHANDISE IN THE STORE. WITH THE NEW CORPORATE OWNER. SHE ALSO ADVISED ME TO USE THE PHONE INSTEAD OF GOING TO THE STORE, IN A VERY CONDESCENDING TONE. I WOULD RATHER DRIVE TO WHITE MARSH THEN BE TREATED AND SPOKEN TO SO RUDELY.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have used this store for years (and many hundreds of $$) for several personal and community based parties, but I would hard pressed to use them in the future after the unbelieveable rudeness of clerk during last week's visit.
Despite the fact that you rarely get someone to help you here, usually when you know exactly what you want, you can find it yourself. This is not high on the list of customer friendly stores- ok so its a discount store.

If you want balloons it seems there is a problem if you order more than a dozen, or if you have the audacity to order them in advance of when you need them (special order).

Apparently, you can order same day, orders under 5 and walk right out, even while others who were in the store first and waiting in line watch the clerk decide which customer he wants to wait on so it will be easy for him.

Sigh---now I need to find another party store in Bel Air. Maybe that is why they can get away with lack of service, there just aren't that many in Bel Air.

1
★☆☆☆☆

I have used this store for years (and many hundreds of $$) for several personal and community based parties, but I would hard pressed to use them in the future after the unbelieveable rudeness of clerk during last week's visit.
Despite the fact that you rarely get someone to help you here, usually when you know exactly what you want, you can find it yourself. This is not high on the list of customer friendly stores- ok so its a discount store.

If you want balloons it seems there is a problem if you order more than a dozen, or if you have the audacity to order them in advance of when you need them (special order).

Apparently, you can order same day, orders under 5 and walk right out, even while others who were in the store first and waiting in line watch the clerk decide which customer he wants to wait on so it will be easy for him.

Sigh---now I need to find another party store in Bel Air. Maybe that is why they can get away with lack of service, there just aren't that many in Bel Air.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love the Factory card outlet! Their employees are so helpful in getting you what you need! Their cards are the best in bel air and they do, for sure, have have a great selection of balloons. I hope they stick around for a long time. For a party gal like me, there needs to be a place like this!

4
★★★★☆

I love the Factory card outlet! Their employees are so helpful in getting you what you need! Their cards are the best in bel air and they do, for sure, have have a great selection of balloons. I hope they stick around for a long time. For a party gal like me, there needs to be a place like this!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The store used to be a nicer place to stop and browse; I feel that that quality of the items for sale have gone downhill over the past years. The Prices are the cheapest in Bel Air, however!

I ordered balloons for a party and went to pick them up, of course I was in a hurry. They had not processed my order so I had to wait for them to find and fill the balloons. I felt that the reason I ordered in advance was to avoid that delay on the day of the event. They offered no explanation or apology, not even a 10% discount for my trouble.

I won't shop there now unless I am already in the plaza where they are located and I need a quick item or two.

3
★★★☆☆

The store used to be a nicer place to stop and browse; I feel that that quality of the items for sale have gone downhill over the past years. The Prices are the cheapest in Bel Air, however!

I ordered balloons for a party and went to pick them up, of course I was in a hurry. They had not processed my order so I had to wait for them to find and fill the balloons. I felt that the reason I ordered in advance was to avoid that delay on the day of the event. They offered no explanation or apology, not even a 10% discount for my trouble.

I won't shop there now unless I am already in the plaza where they are located and I need a quick item or two.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You can't beat the low prices of their cards. They are now carrying not only the 39 cent cards, but a line of slightly higher priced, but higher quality cards. This is the place to go for halloween costumes and party supplies! Whenever I throw parties, this is the only place I need to go. They sell some knick knacks they look kind of kitch-y.

4
★★★★☆

You can't beat the low prices of their cards. They are now carrying not only the 39 cent cards, but a line of slightly higher priced, but higher quality cards. This is the place to go for halloween costumes and party supplies! Whenever I throw parties, this is the only place I need to go. They sell some knick knacks they look kind of kitch-y.

Was this review helpful to you?
Ratings_icons Ratings_icons

Similar Nearby

Similar Nearby

  1. 1
    Pier 1 Imports
    6% ★★★★★ 2 reviews
    0.20 mi
  2. 2
    Scrap Masters
    No reviews
    0.22 mi
  3. 3
    Things Remembered
    4% ★★★★☆ 1 review
    0.23 mi
  4. 4
    0.79 mi
  5. 5
    Preston's Stationery Inc
    4% ★★★★☆ 2 reviews
    0.82 mi