Garrison, Bethany, Dvm - Pet Dominion

★★★★☆
  • 15820 Redland Rd

    Rockville, MD 20855

    Map & Directions
  • 301-258-0333

About Garrison, Bethany, Dvm - Pet Dominion

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Pets & Animals

Pets & Animals
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All of the veterinarians at Pet Dominion have treated my little ones and they??ve all been very knowledgeable and helpful. My dogs also love going for daycare to play with their four legged friends.

4
★★★★☆

All of the veterinarians at Pet Dominion have treated my little ones and they??ve all been very knowledgeable and helpful. My dogs also love going for daycare to play with their four legged friends.

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I trust Pet Dominion with my two greyhound's medical care and find their vets to be very savvy of the breed and their occasional special needs. The daycare service is also convenient, and the daily activities calendar is very cute!

5
★★★★★

I trust Pet Dominion with my two greyhound's medical care and find their vets to be very savvy of the breed and their occasional special needs. The daycare service is also convenient, and the daily activities calendar is very cute!

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Today I picked up my two pugs who had been staying at Pet Dominion for about two weeks.

When I arrived, the staff told me that one of my dogs had been bit in the head by another dog early in their stay. I was never contacted regarding this until pickup. They said that he was not injured, but I would have appreciated a call letting me know what had happened and how they were handling it.

After paying the $800 bill, I brought my dogs into the car and noticed that my male pug's face smelled horrible and saw that his face folds were very badly infected. I went back in and spoke with a vet tech who took my dog to see the vet. About five minutes later the vet came out with my dog. He now had two bald spots in his folds where she cleaned away the infection which caused his fur to come out. She then proceeded to tell me:

1. The infection was not that bad. When I argued that I had never ever seen him with an infection this severe she insisted that most pugs are "much worse".

2. When I said that it was completely unacceptable to me to find my dog in this condition she said that I should have "packed baby wipes to clean his folds". I asked if she would be upset if she found her dog in this condition she said that she would have packed wipes.

I was struck by how poorly this was handled. The vet should have said, "I am so sorry that your dog has an infection. It never should have happened. What can we do to make this right?" Had she said those things I would be writing a very different review of this kennel. It would have been a review about great customer service. Instead, I can only steer people away from this kennel.

1
★☆☆☆☆

Today I picked up my two pugs who had been staying at Pet Dominion for about two weeks.

When I arrived, the staff told me that one of my dogs had been bit in the head by another dog early in their stay. I was never contacted regarding this until pickup. They said that he was not injured, but I would have appreciated a call letting me know what had happened and how they were handling it.

After paying the $800 bill, I brought my dogs into the car and noticed that my male pug's face smelled horrible and saw that his face folds were very badly infected. I went back in and spoke with a vet tech who took my dog to see the vet. About five minutes later the vet came out with my dog. He now had two bald spots in his folds where she cleaned away the infection which caused his fur to come out. She then proceeded to tell me:

1. The infection was not that bad. When I argued that I had never ever seen him with an infection this severe she insisted that most pugs are "much worse".

2. When I said that it was completely unacceptable to me to find my dog in this condition she said that I should have "packed baby wipes to clean his folds". I asked if she would be upset if she found her dog in this condition she said that she would have packed wipes.

I was struck by how poorly this was handled. The vet should have said, "I am so sorry that your dog has an infection. It never should have happened. What can we do to make this right?" Had she said those things I would be writing a very different review of this kennel. It would have been a review about great customer service. Instead, I can only steer people away from this kennel.

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We love Pet Dominion. We have boarded our yellow lab there during family vacations for years and have always been pleased. Our dog is excited to go and happy, healthy and clean when we pick her up. They have a wide range of a la carte services depending on your pets needs. Their staff is always friendly and efficient and their "pet report card" is a great way to get a better sense of how your pet did during his/her stay. We would recommend Pet Dominion to any pet owner!

5
★★★★★

We love Pet Dominion. We have boarded our yellow lab there during family vacations for years and have always been pleased. Our dog is excited to go and happy, healthy and clean when we pick her up. They have a wide range of a la carte services depending on your pets needs. Their staff is always friendly and efficient and their "pet report card" is a great way to get a better sense of how your pet did during his/her stay. We would recommend Pet Dominion to any pet owner!

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Great facility for boarding! We have used them for years and have always been very happy. We highly recommend Pet Dominion!

5
★★★★★

Great facility for boarding! We have used them for years and have always been very happy. We highly recommend Pet Dominion!

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Excellent place to board your pet! We have been very happy every time we have dropped our dog off!

5
★★★★★

Excellent place to board your pet! We have been very happy every time we have dropped our dog off!

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Our kittens were boarded here for a week. The vet staff was extremely caring and loving upon dropping them off. They were very understanding with any concerns or questions we had. We will definitely be using Pet Dominion as our permanent veterinary and boarding facility for our kittens and any future pets.

5
★★★★★

Our kittens were boarded here for a week. The vet staff was extremely caring and loving upon dropping them off. They were very understanding with any concerns or questions we had. We will definitely be using Pet Dominion as our permanent veterinary and boarding facility for our kittens and any future pets.

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There is no place like PETDOMINION! Great people and great care for my puppy.

5
★★★★★

There is no place like PETDOMINION! Great people and great care for my puppy.

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This the veterinary clinic around. We having been going to Dr. Bassett for over 25 years for all the dogs that we have had. We have even had puppies and he has done an amazing job with all of our dogs and puppies. He staff is also equally as professional and helpful. We know that if there is any type of problem with our dogs they will find it and take great care of them. I would not take my dogs any where else.

5
★★★★★

This the veterinary clinic around. We having been going to Dr. Bassett for over 25 years for all the dogs that we have had. We have even had puppies and he has done an amazing job with all of our dogs and puppies. He staff is also equally as professional and helpful. We know that if there is any type of problem with our dogs they will find it and take great care of them. I would not take my dogs any where else.

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If you want your pets to feel at home, i recommend pet dominion. They have the most friendly staff. The facility is very clean. This would be my third time taking my dog here. He is always happy. Great place!

5
★★★★★

If you want your pets to feel at home, i recommend pet dominion. They have the most friendly staff. The facility is very clean. This would be my third time taking my dog here. He is always happy. Great place!

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A great place to bring pets.

5
★★★★★

A great place to bring pets.

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The dates for my dog??s lodging kept on changing and so I had to keep on calling Pet Dominion. The staff is very accommodating with all of my requests. Thumbs up for their high-quality customer service. But of course, not only their customer service is excellent. Their overall service is outstanding!

5
★★★★★

The dates for my dog??s lodging kept on changing and so I had to keep on calling Pet Dominion. The staff is very accommodating with all of my requests. Thumbs up for their high-quality customer service. But of course, not only their customer service is excellent. Their overall service is outstanding!

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I love the way they all handle our dogs. I love the Veterinarian Dr. Bassett because he is so thorough and so compassionate about what goes on with our dogs. I highly recommend Pet Dominion because there are no other place to go but this. Not only are their staff really nice and so friendly but they are like family. I will never go to any place again for our three dogs.

5
★★★★★

I love the way they all handle our dogs. I love the Veterinarian Dr. Bassett because he is so thorough and so compassionate about what goes on with our dogs. I highly recommend Pet Dominion because there are no other place to go but this. Not only are their staff really nice and so friendly but they are like family. I will never go to any place again for our three dogs.

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To my experience, ??Pet Dominion? is the best veterinary hospital in Rockville, MD area. After visiting a number of vets around here, I found it by the recommendation of the friend in 1993 and since then never looked for anything better for my dogs. At that time I had American spaniel, and now I have Yorkie. Dr. Bassett, who we see, is the very kind person and the highly qualified and experienced specialist in his field. Personnel in his office are also very professional, kind, and friendly. Over all these years my dogs received various treatments, and in every case, the procedures were clearly explained and have been successful. Moreover, they are always on schedule. Overall, I highly recommend this clinic without any reservations.

5
★★★★★

To my experience, ??Pet Dominion? is the best veterinary hospital in Rockville, MD area. After visiting a number of vets around here, I found it by the recommendation of the friend in 1993 and since then never looked for anything better for my dogs. At that time I had American spaniel, and now I have Yorkie. Dr. Bassett, who we see, is the very kind person and the highly qualified and experienced specialist in his field. Personnel in his office are also very professional, kind, and friendly. Over all these years my dogs received various treatments, and in every case, the procedures were clearly explained and have been successful. Moreover, they are always on schedule. Overall, I highly recommend this clinic without any reservations.

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Tomorrow my dog Pippi goes to Pet Dominion for boarding while I am out of town. As always, I know she will be well cared for, treated gently like a senior dog deserves, and come home well and happy. I especially like the health coverage they offer for any minor issues that might occur during her stay.

4
★★★★☆

Tomorrow my dog Pippi goes to Pet Dominion for boarding while I am out of town. As always, I know she will be well cared for, treated gently like a senior dog deserves, and come home well and happy. I especially like the health coverage they offer for any minor issues that might occur during her stay.

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I have taken my dog Chance to Pet Dominion his whole life (13+ years). He has epilepsy and Megaesophagus and I believe he would not be alive today if not for the care provided by the very capable veterinary staff and technicians. It is a quality run place with people that truly care about the pets and owners, including a very friendly and capable administration staff.

I highly recommend Pet Dominion!

5
★★★★★

I have taken my dog Chance to Pet Dominion his whole life (13+ years). He has epilepsy and Megaesophagus and I believe he would not be alive today if not for the care provided by the very capable veterinary staff and technicians. It is a quality run place with people that truly care about the pets and owners, including a very friendly and capable administration staff.

I highly recommend Pet Dominion!

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We have had an excellent experience boarding our dogs at Pet Dominion. They have friendly, competent staff who truly care about the animals. We have no worries when our dog is at Pet Dominion - we highly recommend it!

5
★★★★★

We have had an excellent experience boarding our dogs at Pet Dominion. They have friendly, competent staff who truly care about the animals. We have no worries when our dog is at Pet Dominion - we highly recommend it!

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Working for one (1) of the diagnostic labs, I handpicked Pet Dominion. IMO---excellent staff, reasonable prices, MOST IMPORTANTLY my "granddaughter" Celeste (feline) appears to be returning to GOOD HEALTH!!!!! Technicians will actually return phone calls. So, for Celeste and myself---GREAT CHOICE.

5
★★★★★

Working for one (1) of the diagnostic labs, I handpicked Pet Dominion. IMO---excellent staff, reasonable prices, MOST IMPORTANTLY my "granddaughter" Celeste (feline) appears to be returning to GOOD HEALTH!!!!! Technicians will actually return phone calls. So, for Celeste and myself---GREAT CHOICE.

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I have been taking my cats to Pet Dominion for well over 10 years. I find the vets, technicans, and the entire staff helpful, friendsly and truely interested in my pets' health. I recommend them for anyone who lives in the area.

5
★★★★★

I have been taking my cats to Pet Dominion for well over 10 years. I find the vets, technicans, and the entire staff helpful, friendsly and truely interested in my pets' health. I recommend them for anyone who lives in the area.

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WONDERFUL PLACE! From "small animals" to not-so-small, the vets, techs and office staff have all been nothing but caring, compassionate and helpful to my critters and myself.
I have recommended them to friends seeking veterinary care, and will continue to do so.

5
★★★★★

WONDERFUL PLACE! From "small animals" to not-so-small, the vets, techs and office staff have all been nothing but caring, compassionate and helpful to my critters and myself.
I have recommended them to friends seeking veterinary care, and will continue to do so.

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I have been a client of Pet Dominion for almost three years now for daycare and overnight lodging for my beagle and I have never had any problems with them nor has my pup. In fact, he loves going there whether just for the day or an overnight stay! The staff are so friendly and they truly care for each pup that comes through the door! Once when he was there for camp he got sick and they took him right to the hopsital side and took care of him and called me at work to let me know what was going on but they were able to take care of him without my having to leave work or anything...the best part -- he went back to playing once he was better! I would recommend Pet Dominion to everyone that has a dog or cat and looking for an affordable yet excellent place for the pets to play/lodge!

5
★★★★★

I have been a client of Pet Dominion for almost three years now for daycare and overnight lodging for my beagle and I have never had any problems with them nor has my pup. In fact, he loves going there whether just for the day or an overnight stay! The staff are so friendly and they truly care for each pup that comes through the door! Once when he was there for camp he got sick and they took him right to the hopsital side and took care of him and called me at work to let me know what was going on but they were able to take care of him without my having to leave work or anything...the best part -- he went back to playing once he was better! I would recommend Pet Dominion to everyone that has a dog or cat and looking for an affordable yet excellent place for the pets to play/lodge!

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If you are new to the area and or just looking for a Veterinarian Pet Dominion is the place to go! When I moved to Maryland from Brooklyn over 2 years ago I was nervous that I would not find an Animal Hospital for my cats as good as the one I went to in Brooklyn; however, Pet Dominion has proved me wrong. It even made my decision to get a puppy a year and a half later so much easier, knowing that I had a great Vet and Doggy Daycare and Boarding close to my home. Pet Dominion has Great Veterinarians, knowledgeable Vet Techs and Courteous Staff. Pet Dominion is the place to go if you are looking for a Veterinarian or if you need a second opinion!

5
★★★★★

If you are new to the area and or just looking for a Veterinarian Pet Dominion is the place to go! When I moved to Maryland from Brooklyn over 2 years ago I was nervous that I would not find an Animal Hospital for my cats as good as the one I went to in Brooklyn; however, Pet Dominion has proved me wrong. It even made my decision to get a puppy a year and a half later so much easier, knowing that I had a great Vet and Doggy Daycare and Boarding close to my home. Pet Dominion has Great Veterinarians, knowledgeable Vet Techs and Courteous Staff. Pet Dominion is the place to go if you are looking for a Veterinarian or if you need a second opinion!

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Pet Dominion has been our vet for ten years. Over that time, Dr. Bassett and his colleagues have not only provided us with top-notch medical service, but also shepherded us through the process of taking a dog to England, a process filled with bureaucratic requirements. While we are fortunate so far not to have suffered any catastrophic accidents or illnesses, the level of care and attention that we have received at Pet Dominion reassures me that we would be in good hands if we do. It is personal service, the reception staff recognizing me by my dog??s name. I don??t have a reference to judge the prices, and am sometimes shocked by the bill, but there is no padding in the invoice, and what is done seems necessary for the dog??s health.

5
★★★★★

Pet Dominion has been our vet for ten years. Over that time, Dr. Bassett and his colleagues have not only provided us with top-notch medical service, but also shepherded us through the process of taking a dog to England, a process filled with bureaucratic requirements. While we are fortunate so far not to have suffered any catastrophic accidents or illnesses, the level of care and attention that we have received at Pet Dominion reassures me that we would be in good hands if we do. It is personal service, the reception staff recognizing me by my dog??s name. I don??t have a reference to judge the prices, and am sometimes shocked by the bill, but there is no padding in the invoice, and what is done seems necessary for the dog??s health.

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My dog LOVES this place. When we adopted her, she was extremely afraid of people. She came from a bad situation and walked around with her tail tucked. She slowly warmed up to us, but strangers were still very scary to her. We started taking her to Pet Dominion for daycare and boarding in 2006. Since then, she has come out of her shell! She starts whining and wagging her tail in my car when we get within a mile of this place! She jumps out of the car and runs into the building. She adores the caring kennel staff!

When we boarded her there last summer, one staff member noticed that she had a small growth on her foot. They took her to the vet side, and the doctors immediately tested the growth. Turns out, it was cancer! They were able to remove the cancer and she's now cancer-free. Dr. Bassett and Dr. Falter took very good care of her and her foot healed up perfectly. If it hadn't been for the attentive kennel staff and skilled doctors, we might not have caught the cancer in time. Needless to say, we're very grateful for and impressed by Pet Dominion.

5
★★★★★

My dog LOVES this place. When we adopted her, she was extremely afraid of people. She came from a bad situation and walked around with her tail tucked. She slowly warmed up to us, but strangers were still very scary to her. We started taking her to Pet Dominion for daycare and boarding in 2006. Since then, she has come out of her shell! She starts whining and wagging her tail in my car when we get within a mile of this place! She jumps out of the car and runs into the building. She adores the caring kennel staff!

When we boarded her there last summer, one staff member noticed that she had a small growth on her foot. They took her to the vet side, and the doctors immediately tested the growth. Turns out, it was cancer! They were able to remove the cancer and she's now cancer-free. Dr. Bassett and Dr. Falter took very good care of her and her foot healed up perfectly. If it hadn't been for the attentive kennel staff and skilled doctors, we might not have caught the cancer in time. Needless to say, we're very grateful for and impressed by Pet Dominion.

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This is a fantastic facility with fantastic staff. I have taken my dogs there for the past four years and they are treated like family. I NEVER question the treatment provided and would tell anyone that has pets to use this location.

5
★★★★★

This is a fantastic facility with fantastic staff. I have taken my dogs there for the past four years and they are treated like family. I NEVER question the treatment provided and would tell anyone that has pets to use this location.

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Fantastic service. I could really tell that the employees cared about my pet. My springer spaniel has chronic ear problems which have only gotten worse with age, while boarding she had another recurrence of this issue. The kennel noticed and took her to the hospital portion of the business, I was contacted, and she was fine again by the time I picked her up. I did have to pay for the hospital services, but I didn't feel like that was unfair, I know my old girl has had this problem before, it's not their fault it happened again. I was very pleased with the experience, and plan to board her with Pet Dominion again over the holidays.

5
★★★★★

Fantastic service. I could really tell that the employees cared about my pet. My springer spaniel has chronic ear problems which have only gotten worse with age, while boarding she had another recurrence of this issue. The kennel noticed and took her to the hospital portion of the business, I was contacted, and she was fine again by the time I picked her up. I did have to pay for the hospital services, but I didn't feel like that was unfair, I know my old girl has had this problem before, it's not their fault it happened again. I was very pleased with the experience, and plan to board her with Pet Dominion again over the holidays.

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Would've given it 0 stars, but that's not an option. Whatever you do, don't take your pet to this facility. I worked in the veterinary industry for about 13 years and never once have I come across an experience so poor. The staff - for the most part, there were some nice people - is rude. When I say rude, I mean Crazy Rude. Every time I dropped my dog off for boarding I felt like I was being interrogated. While I did think the facility itself was nice and the kennel workers seemed to care about their job, it was the doctors and medical staff that made certain I never stepped foot in that place again and will do my best to make sure no one else does either.

My dog came home from a 2 day boarding stay with a horrible eye infection. It was swollen shut, red, irritated and painful. The kicker: They refused to see my dog because they were too busy. Eye problems - especially in pets - can escalate very quickly, you don't mess around with them. It's the first rule of good care. After 30 minutes of begging (I asked to speak to the doctor but they flat-out refused) they said I could come in but would have to wait for hours and that I should expect to pay full price for all services. This is absolutely deplorable behavior. Needless to say, I found another vet who understood the severity of the issue and saw him right away.

And did Pet Dominion show any concern? Well, I never received one follow-up call, so apparently their service ends when they overcharge you.

BEWARE OF VET! ENTER AT YOUR OWN RISK!

1
★☆☆☆☆

Would've given it 0 stars, but that's not an option. Whatever you do, don't take your pet to this facility. I worked in the veterinary industry for about 13 years and never once have I come across an experience so poor. The staff - for the most part, there were some nice people - is rude. When I say rude, I mean Crazy Rude. Every time I dropped my dog off for boarding I felt like I was being interrogated. While I did think the facility itself was nice and the kennel workers seemed to care about their job, it was the doctors and medical staff that made certain I never stepped foot in that place again and will do my best to make sure no one else does either.

My dog came home from a 2 day boarding stay with a horrible eye infection. It was swollen shut, red, irritated and painful. The kicker: They refused to see my dog because they were too busy. Eye problems - especially in pets - can escalate very quickly, you don't mess around with them. It's the first rule of good care. After 30 minutes of begging (I asked to speak to the doctor but they flat-out refused) they said I could come in but would have to wait for hours and that I should expect to pay full price for all services. This is absolutely deplorable behavior. Needless to say, I found another vet who understood the severity of the issue and saw him right away.

And did Pet Dominion show any concern? Well, I never received one follow-up call, so apparently their service ends when they overcharge you.

BEWARE OF VET! ENTER AT YOUR OWN RISK!

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0 out of 1 people found this review helpful.

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I used Pet Dominion since 2006 and love them. There was some concern a few years ago about some employees and they have since been removed and the staff there is extremely friendly. I love the doctors and the techs and even though I never worked with the front staff, they always seem nice. We board our dog here all the time and she really likes it. It can be pricey, but when you think about how much they can do in-house, it's worth it. The dentals are pricey, but they go more in depth with xrays and sedation and thorough cleaning..better than my own dentist! The fact that they do a comprehensive blood work up for every annual visit it great too. I've had vets that only take blood when my dog was sick and then they have to send it out so you wait days or weeks for results, not so with Pet Dominion, you get answers within the time of your visit. I've found the doctors listen, give advice and don't push you to do something you're not comfortable with.

5
★★★★★

I used Pet Dominion since 2006 and love them. There was some concern a few years ago about some employees and they have since been removed and the staff there is extremely friendly. I love the doctors and the techs and even though I never worked with the front staff, they always seem nice. We board our dog here all the time and she really likes it. It can be pricey, but when you think about how much they can do in-house, it's worth it. The dentals are pricey, but they go more in depth with xrays and sedation and thorough cleaning..better than my own dentist! The fact that they do a comprehensive blood work up for every annual visit it great too. I've had vets that only take blood when my dog was sick and then they have to send it out so you wait days or weeks for results, not so with Pet Dominion, you get answers within the time of your visit. I've found the doctors listen, give advice and don't push you to do something you're not comfortable with.

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1 out of 1 people found this review helpful.

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At first, we were excited about Pet Dominion's reasonable prices in regards to boarding/day care - but the low cost is not worth your time. Find someplace else to board your pet! The staff are rude, we were charged for certain things when we were told it was going to be "free"....and we don't think they clean the space your dog stays in - we picked up our pup and he was filthy - the smell of urine on him was unbearable. We are never spending our money there again. We also know a lot of people with dogs, and we will have no problem telling them about our experience at Pet Dominion.

1
★☆☆☆☆

At first, we were excited about Pet Dominion's reasonable prices in regards to boarding/day care - but the low cost is not worth your time. Find someplace else to board your pet! The staff are rude, we were charged for certain things when we were told it was going to be "free"....and we don't think they clean the space your dog stays in - we picked up our pup and he was filthy - the smell of urine on him was unbearable. We are never spending our money there again. We also know a lot of people with dogs, and we will have no problem telling them about our experience at Pet Dominion.

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0 out of 1 people found this review helpful.

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I have a good bit of respect for Dr. Garrison. I've found her to be very knowledgeable about current research and efficient, yet caring towards my animals. Pet Dominion has also proven to be a good place to board my dog. In fact, he really enjoys going there.

As to boarding; I think they must do a good job supervising the play because although my dog has stopped playing with other dogs at the dog park (he's had some bad experiences) he still plays with dogs there. The staff recognize his name and I've noticed he seems to expect them to be friendly to him--a good sign in my book.

I do wish they had more property for the dogs to enjoy and more space inside for inside play--sort of like a doggietopia set up--but they have a nice partially covered back area and pools (if my dog liked water, that would be even better :P).

4
★★★★☆

I have a good bit of respect for Dr. Garrison. I've found her to be very knowledgeable about current research and efficient, yet caring towards my animals. Pet Dominion has also proven to be a good place to board my dog. In fact, he really enjoys going there.

As to boarding; I think they must do a good job supervising the play because although my dog has stopped playing with other dogs at the dog park (he's had some bad experiences) he still plays with dogs there. The staff recognize his name and I've noticed he seems to expect them to be friendly to him--a good sign in my book.

I do wish they had more property for the dogs to enjoy and more space inside for inside play--sort of like a doggietopia set up--but they have a nice partially covered back area and pools (if my dog liked water, that would be even better :P).

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1 out of 1 people found this review helpful.

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I have been a Pet Dominion customer for 8 years and was recommended by several people that they preferred Pet Dominion over other animal hospitals. I'm glad I listened. Dr. Bassett and his staff are all quite competent and caring individuals. Lisa and Daisy are excellent behind the desk and always make me feel welcome. Yes, they are a bit pricey and yes, they do make some "pampered" recommendations, but I don't have to pay for those extras -- that is my choice. The staff doesn't make me feel like a bad customer for not taking advantage of these "extras", but are there for those who do have the extra money. In addition, their boarding services are excellent and my cat and dog always come home happy and healthy. I feel I'm getting excellent care for my animals.

4
★★★★☆

I have been a Pet Dominion customer for 8 years and was recommended by several people that they preferred Pet Dominion over other animal hospitals. I'm glad I listened. Dr. Bassett and his staff are all quite competent and caring individuals. Lisa and Daisy are excellent behind the desk and always make me feel welcome. Yes, they are a bit pricey and yes, they do make some "pampered" recommendations, but I don't have to pay for those extras -- that is my choice. The staff doesn't make me feel like a bad customer for not taking advantage of these "extras", but are there for those who do have the extra money. In addition, their boarding services are excellent and my cat and dog always come home happy and healthy. I feel I'm getting excellent care for my animals.

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1 out of 1 people found this review helpful.

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When I moved to the area march 07 I was happy to find a vet close to where I lived that also offered boarding. I was reasonably pleased with the vet service although I did feel unnecessary extras were often pitched. (Twice a year check-ups for cats, $250+ for teeth cleaning) The final straw occurred when I boarded my dog over the Christmas holiday. I had brought him here at least 7 times before with no issue; however, when I picked him up this time he appeared a little stiff. He moved very slowly up the stairs in my house and he couldn??t jump on the bed where he normally sleeps. I suspected he had twisted his back and was going to give him an aspirin. (My former vet had recommended this in the past) I called Pet Dominion to see if this would be okay and find out if anything had happened while my dog was there. I was told there was nothing in his chart to indicate that there was an issue and that giving aspirin was a bad idea. I was told absolutely I should bring him in to be checked out. I explained that I thought he probably just twisted his back jumping and asked if I would be charged for the visit. I was assured not so I made the appointment. Of course when I arrived the first thing I was told was that the vet had to look at my dog while he was boarded because the techs noticed discomfort. A short exam was performed and a prescription ??similar to aspirin? was prescribed for stiff muscles. The charge was $60. I advised the desk clerk that I was told prior to making the appointment that there would not be a charge. She indicated that I did not have pet insurance so the charge would stand. I will NEVER return to this vet or board my dog there. The techs all seem very nice and appear to love animals, but as far as I can tell selfish money hungry people run the business and the front desk staff is incompetent. The whole experience left a very sour taste in my mouth.

2
★★☆☆☆

When I moved to the area march 07 I was happy to find a vet close to where I lived that also offered boarding. I was reasonably pleased with the vet service although I did feel unnecessary extras were often pitched. (Twice a year check-ups for cats, $250+ for teeth cleaning) The final straw occurred when I boarded my dog over the Christmas holiday. I had brought him here at least 7 times before with no issue; however, when I picked him up this time he appeared a little stiff. He moved very slowly up the stairs in my house and he couldn??t jump on the bed where he normally sleeps. I suspected he had twisted his back and was going to give him an aspirin. (My former vet had recommended this in the past) I called Pet Dominion to see if this would be okay and find out if anything had happened while my dog was there. I was told there was nothing in his chart to indicate that there was an issue and that giving aspirin was a bad idea. I was told absolutely I should bring him in to be checked out. I explained that I thought he probably just twisted his back jumping and asked if I would be charged for the visit. I was assured not so I made the appointment. Of course when I arrived the first thing I was told was that the vet had to look at my dog while he was boarded because the techs noticed discomfort. A short exam was performed and a prescription ??similar to aspirin? was prescribed for stiff muscles. The charge was $60. I advised the desk clerk that I was told prior to making the appointment that there would not be a charge. She indicated that I did not have pet insurance so the charge would stand. I will NEVER return to this vet or board my dog there. The techs all seem very nice and appear to love animals, but as far as I can tell selfish money hungry people run the business and the front desk staff is incompetent. The whole experience left a very sour taste in my mouth.

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0 out of 1 people found this review helpful.

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I am a BUSY professional.
I expect to pay $300 and up for a visit to a vet.
I expect the staff to be able to handle simple questions, and not be insolent or lie about its clients or to their clients.

I do not expect to hear from the staff " It must be nice to be rich" as she runs my credit card to pay for services. I also don't expect to be told in the middle of a reasonably stressful enough situation that "If I don't agree with something trival, I should just go to another vet's" and lastly. If the person behind the desk cannot type my phone number into the computer for a sixth time in three visits, three phone calls - and still has to ask me everytime. The person is in the wrong JOB.

Other then that- the vet's are average. I wouldn't gush over something as simplistic as adaptive skill. I have heard of a few misdiagnoses that have caused animals their lives and the owners great expenditure from this Vet office.

It's up to you.
I have returned to Quince Orchard Vet Hospital.

2
★★☆☆☆

I am a BUSY professional.
I expect to pay $300 and up for a visit to a vet.
I expect the staff to be able to handle simple questions, and not be insolent or lie about its clients or to their clients.

I do not expect to hear from the staff " It must be nice to be rich" as she runs my credit card to pay for services. I also don't expect to be told in the middle of a reasonably stressful enough situation that "If I don't agree with something trival, I should just go to another vet's" and lastly. If the person behind the desk cannot type my phone number into the computer for a sixth time in three visits, three phone calls - and still has to ask me everytime. The person is in the wrong JOB.

Other then that- the vet's are average. I wouldn't gush over something as simplistic as adaptive skill. I have heard of a few misdiagnoses that have caused animals their lives and the owners great expenditure from this Vet office.

It's up to you.
I have returned to Quince Orchard Vet Hospital.

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0 out of 1 people found this review helpful.

 

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