Edna's Cleaners

★★★★☆

About Edna's Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 8am - 5pm; Sun, closed

Personal Services

Personal Services
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They always do a great job, with my cloths. I've been going to them for years. I don't know who reported them closed, but they are not.

3
★★★★★

They always do a great job, with my cloths. I've been going to them for years. I don't know who reported them closed, but they are not.

.

I have seldom encountered such inexcusably rude, miserable service.
The minute I walked in, Patty, the owner, abruptly demanded my phone number. She did not smile or greet me.--Patty requested an exorbitant 50% deposit. A friend later called and ascertained that Ednas does not normally charge a deposit. Apparently, the staff discriminated against me for some reason.--I brought in my coat on Jan. 22. Ednas promised to have it ready on Jan. 29. On Feb. 5, I came to pick it up. To my amazement, Patty was mending one spot on my coat! She claimed their machine had broken. This excuse was implausible, since Ednas had my coat for two weeks. They obviously had my phone #, but never informed me of a delay.--As a result of Ednas 10-minute delay, I missed my bus. This was on Feb. 5, 2010, when a blizzard was forecast.--When I later had time to examine my coat, I found five un-mended holes.

0
★☆☆☆☆

I have seldom encountered such inexcusably rude, miserable service.
The minute I walked in, Patty, the owner, abruptly demanded my phone number. She did not smile or greet me.--Patty requested an exorbitant 50% deposit. A friend later called and ascertained that Ednas does not normally charge a deposit. Apparently, the staff discriminated against me for some reason.--I brought in my coat on Jan. 22. Ednas promised to have it ready on Jan. 29. On Feb. 5, I came to pick it up. To my amazement, Patty was mending one spot on my coat! She claimed their machine had broken. This excuse was implausible, since Ednas had my coat for two weeks. They obviously had my phone #, but never informed me of a delay.--As a result of Ednas 10-minute delay, I missed my bus. This was on Feb. 5, 2010, when a blizzard was forecast.--When I later had time to examine my coat, I found five un-mended holes.

Pros: got my stained coat clean

Cons: incredibly bad service

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I had a complaint about Edna's customer service and partly about their mending repair. When I contacted Edna's with my complaint, they apologized & made an adjustment to my satisfaction.

3
★★★☆☆

I had a complaint about Edna's customer service and partly about their mending repair. When I contacted Edna's with my complaint, they apologized & made an adjustment to my satisfaction.

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They aren't close, but whenever I need to be in Rockville I make a stop here. Great quality, great prices and environmental. What more could you ask for. In addition, the staff is friendly and helpful. More than once I have seen them carry laundry out to cars for people.

5
★★★★★

They aren't close, but whenever I need to be in Rockville I make a stop here. Great quality, great prices and environmental. What more could you ask for. In addition, the staff is friendly and helpful. More than once I have seen them carry laundry out to cars for people.

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I am very satisfied with the cleaning work done by this store. I had some very expensive dresses and I need some place, which I can trust to do the job. The price is reasonable and the customer services are fantastic, sometime there?s a waiting line depends on what time you stop by, overall, they are really good at dry cleaning, especially with delicate dresses.

PROS: Professional
CONS: N/A

4
★★★★☆

I am very satisfied with the cleaning work done by this store. I had some very expensive dresses and I need some place, which I can trust to do the job. The price is reasonable and the customer services are fantastic, sometime there?s a waiting line depends on what time you stop by, overall, they are really good at dry cleaning, especially with delicate dresses.

PROS: Professional
CONS: N/A

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Loacated on the Pike, Edna's cleaners is a pretty reasonably priced dry cleaners. Edna's has done a wonderful job with my cleaning at a great price. I often stains his shirts and they are very good at getting them out. The staff is very friendly and helpful, and also very quick to get orders. This helps when you are in a hurry dropping off things on the way to work.

3
★★★☆☆

Loacated on the Pike, Edna's cleaners is a pretty reasonably priced dry cleaners. Edna's has done a wonderful job with my cleaning at a great price. I often stains his shirts and they are very good at getting them out. The staff is very friendly and helpful, and also very quick to get orders. This helps when you are in a hurry dropping off things on the way to work.

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