W A Tolbard Heating & Air Cond

★★★★☆
  • 413 N East St

    Frederick, MD 21701

    Map & Directions
  • 301-662-2515

Home Construction & Remodeling

Home Construction & Remodeling
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Called in to repair my central AC. Misdiagnosed the problem three times. Services performed were inferior quality. Ultimately caused my compressor to fail. Cost me thousands in the process.

The problems they identified were laughable - after 5 years of no problem use, the service tech claimed the malfunction was because of over charged refrigerant and dirty radiator. Next day problem reoccurred and he replaced the fan motor, even though the problem was a faulty contactor relay switch. The new motor's axle rubbed against the compressor and made a deep groove on the casing (found out when I called in a different company to replace compressor). Their own service tech agreed that the previous service tech performed bad job and misdiagnosed the problems - had to go back and add the freon which the earlier tech had removed.

I never write on out bad reviews, but this time I think you ought to know before choosing a service tech.

I wonder why this is the only company who has service tech ready to go out the same day when many other are booked solid for weeks. Think about it and use at your own equipment's peril

0
★☆☆☆☆

Called in to repair my central AC. Misdiagnosed the problem three times. Services performed were inferior quality. Ultimately caused my compressor to fail. Cost me thousands in the process.

The problems they identified were laughable - after 5 years of no problem use, the service tech claimed the malfunction was because of over charged refrigerant and dirty radiator. Next day problem reoccurred and he replaced the fan motor, even though the problem was a faulty contactor relay switch. The new motor's axle rubbed against the compressor and made a deep groove on the casing (found out when I called in a different company to replace compressor). Their own service tech agreed that the previous service tech performed bad job and misdiagnosed the problems - had to go back and add the freon which the earlier tech had removed.

I never write on out bad reviews, but this time I think you ought to know before choosing a service tech.

I wonder why this is the only company who has service tech ready to go out the same day when many other are booked solid for weeks. Think about it and use at your own equipment's peril

.

Tolbard did a wonderful job putting in our new heating and air conditioner. They were very good about wearing "booties" over their shoes in our house as to not make a mess on our carpets. They are dependable and do a great, honest job.

The guy who came back for our routine inspection was wonderful as well. He made sure we knew to keep up the scheduled maintaince because if anything ever went wrong and they saw our maintaince was up to date, we would probably not have to pay for it!

PROS: Honesty, competitive pricing, good quality
CONS:

5
★★★★★

Tolbard did a wonderful job putting in our new heating and air conditioner. They were very good about wearing "booties" over their shoes in our house as to not make a mess on our carpets. They are dependable and do a great, honest job.

The guy who came back for our routine inspection was wonderful as well. He made sure we knew to keep up the scheduled maintaince because if anything ever went wrong and they saw our maintaince was up to date, we would probably not have to pay for it!

PROS: Honesty, competitive pricing, good quality
CONS:

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.

We hired Tolbard to install central air conditioning in our 100-year-old house, and we could not have been happier. Their estimate was less than any other air conditioning company in town, and the installers were among the most conscientious & professional I've ever seen. They wore little booties in the house, cleaned up so well at the end of each day that you couldn't even tell they'd made any messes, and did such a good job cutting through the plaster ceilings that it's hard to tell that the system wasn't put in when the house was built. After we received the estimate and they'd started working, we asked them to install an additional vent on our landing. They installed it for free.

PROS: Great price; conscientious installers; top-of-the-line TRANE system.
CONS: None that I can think of.

5
★★★★★

We hired Tolbard to install central air conditioning in our 100-year-old house, and we could not have been happier. Their estimate was less than any other air conditioning company in town, and the installers were among the most conscientious & professional I've ever seen. They wore little booties in the house, cleaned up so well at the end of each day that you couldn't even tell they'd made any messes, and did such a good job cutting through the plaster ceilings that it's hard to tell that the system wasn't put in when the house was built. After we received the estimate and they'd started working, we asked them to install an additional vent on our landing. They installed it for free.

PROS: Great price; conscientious installers; top-of-the-line TRANE system.
CONS: None that I can think of.

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