Tapas Teatro Cafe

I first must say that the restaurant has great decor and the food was excellent. Our waiter was also very good. My "bad" experience began when we first showed up and asked for a table of 6. We waited in the bar and watched as a table of 6 just to the right as you enter the bar area finished their meal. At this time our evening took a huge turn for the worse. The tables were divided reseated for 2 four tops. I could not understand what happened next ... a party of 4 who came after us was seated. We asked the hostess and what appeared to be a manager to explain what just happened. She (the manager) explained that the tables just used for 6 was for 8 people only when pushed together. I was stunned until I saw that clearly the 4 people being seated knew the manager. I know 6 people trying to sit together at your restaurant is extremely hard when you are busy and we were all prepared to wait. I am not sure that we were prepared to wait 1 hour and 30 minutes. I found it very unprofessional for your hostess and manager to "lie" to us about the tables being pushed together was for 8 only, when a party of 6 had just gotten up. Your food was great, the waiter was excellent, but the customer service we received during our wait was horrible. I was even more stunned after 3 pitchers of sangria during our wait, we were only brought some olives. Then we were brought egg plant as a comped appetizer and some sort of pudding for dessert. This stunned me personally because I do not like olives, egg plant, or nuts which were in the dessert. Your manager comped us $5.25 on our $175 tab. This ending sealed your restaurants fate. I will never return and hope that none of my friends will ever pass through your doors. I am not telling anyone how to run their business, but comping food that no one likes or taking 3% off our tab is rediculous. How about next time asking first what people may like or giving the options if you wish to give away food. I hope your staff noticed that the comped food was not eaten.

Posted 03/14/09 | Report Abuse

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Tapas Teatro is adjacent to the Charles Theatre and the combination of the two makes for a great date night! Tapas Teatro has a great small plates menu and is a fun place for groups of friends.

Posted 11/04/08 | Report Abuse

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Tapas Teatro is a wonderfuf cafe with a menu of Spanish tapas, which are little dishes of things to nibble on. You can order a few to start, then another one or two if you feel like it, then maybe a dessert or two. It's very informala nd relaxed. Everything we have had there was delicious and interesting. The service is a bit slow at times but we were also there during very busy periods. You can also order takeout and eat it in the Charles Theater lounge before or after your movie, which is fun.

Posted 08/25/06 | Report Abuse

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