Gorgeous Nails

★★★★☆
  • 5324 New Design Rd

    Frederick, MD 21703

    Map & Directions
  • 301-846-4400

About Gorgeous Nails

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3.5 4
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My first experience at Gorgeous nails was ok. I was overcharged for the acrylic fills. Posted price is $15 and I was charged $18. So I went a few more times and was charged that same price. So for future visits I expected to pay that charge. On one occasion I was charged the posted amount of $15 for the first time so I questioned them. They said, I have never heard of anyone complaining about a lower price. I mentioned that I have been charged more on my last 3 visits. So I said, fine I prefer to pay the lower price. So for almost a year now I have been paying the posted price. I went in today Feb 18, 2012 and was taken care by Kim. I had an appointment at 10 am and was a few minutes late so she made me wait for 30 minutes. I have used Kim before, very pleasant person. I enjoy talking to her. On this visit I was expecting to pay the posted price and when I was finished someone other then Kim put on my polish and told me my bill was $23.00. When I questioned that Kim came up to me and was very belligerent to me and said," when I repair a nail it is $3.00 more and that is what I charge." If you don't like it too bad, that is what I charge." I pointed out to her and to everyone there that a "repair cost" is not posted and it was not disclosed to me that I would be paying an additional fee for a "repaired nail". I find this salon's business practice very unprofessional. They seem pleasant initially but if you question their ethics or pricing they get nasty. I have used a few places in the Frederick area and have experienced undisclosed fees. I will make it a person mission to oust these salons using whatever tools I can. All fees should be posted or verbally expressed upon the beginning of the service and agreed upon. I hate being taken advantage of.

2
★★☆☆☆

My first experience at Gorgeous nails was ok. I was overcharged for the acrylic fills. Posted price is $15 and I was charged $18. So I went a few more times and was charged that same price. So for future visits I expected to pay that charge. On one occasion I was charged the posted amount of $15 for the first time so I questioned them. They said, I have never heard of anyone complaining about a lower price. I mentioned that I have been charged more on my last 3 visits. So I said, fine I prefer to pay the lower price. So for almost a year now I have been paying the posted price. I went in today Feb 18, 2012 and was taken care by Kim. I had an appointment at 10 am and was a few minutes late so she made me wait for 30 minutes. I have used Kim before, very pleasant person. I enjoy talking to her. On this visit I was expecting to pay the posted price and when I was finished someone other then Kim put on my polish and told me my bill was $23.00. When I questioned that Kim came up to me and was very belligerent to me and said," when I repair a nail it is $3.00 more and that is what I charge." If you don't like it too bad, that is what I charge." I pointed out to her and to everyone there that a "repair cost" is not posted and it was not disclosed to me that I would be paying an additional fee for a "repaired nail". I find this salon's business practice very unprofessional. They seem pleasant initially but if you question their ethics or pricing they get nasty. I have used a few places in the Frederick area and have experienced undisclosed fees. I will make it a person mission to oust these salons using whatever tools I can. All fees should be posted or verbally expressed upon the beginning of the service and agreed upon. I hate being taken advantage of.

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The staff at Gorgeous Nails is AWESOME.they are so nice and friendly. Sometimes there is a wait but that means it is a great salon! Kenny does my nails (pink and white) and he does an amazing job.

5
★★★★★

The staff at Gorgeous Nails is AWESOME.they are so nice and friendly. Sometimes there is a wait but that means it is a great salon! Kenny does my nails (pink and white) and he does an amazing job.

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I used to go regularly to get both tips and pedicures until I moved. I have gone back a few times since. Kim is fantastic and so funny. The rest of the staff is pleasant also. Be prepared to wait on the weekends if you don't have an appointment.

3
★★★☆☆

I used to go regularly to get both tips and pedicures until I moved. I have gone back a few times since. Kim is fantastic and so funny. The rest of the staff is pleasant also. Be prepared to wait on the weekends if you don't have an appointment.

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Kim is the nicest person there. She is amazing with waxing of the eyebrows. She is always a ray of sunshine and greets every customer with a smile. The pedicures are great and are very reasonable priced.

4
★★★★☆

Kim is the nicest person there. She is amazing with waxing of the eyebrows. She is always a ray of sunshine and greets every customer with a smile. The pedicures are great and are very reasonable priced.

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