Faders Tobacconists

★★★★☆

About Faders Tobacconists

Hours
Monday-Saturday, 10am-9pm; Sunday, 11am-5pm

Shopping

Shopping
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3.5 4
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It appears that Fader's has yet to grasp the most elementary aspect of relationship and retention marketing- that of good customer service. When you walk in, don't be surprised if no one acknowledges your existence. This is common practice there. In addition, you'll love the ostentatious air of the employees who constantly project the attitude- "I'm better than you". Also, at times don't be surprised if they seem annoyed that they have to get up from their leather chairs to help you- they are. Last but not least, if you're looking for answers as to when a particular product will arrive-- don't. Overall, an absolutely deplorable customer service experience.

1
★☆☆☆☆

It appears that Fader's has yet to grasp the most elementary aspect of relationship and retention marketing- that of good customer service. When you walk in, don't be surprised if no one acknowledges your existence. This is common practice there. In addition, you'll love the ostentatious air of the employees who constantly project the attitude- "I'm better than you". Also, at times don't be surprised if they seem annoyed that they have to get up from their leather chairs to help you- they are. Last but not least, if you're looking for answers as to when a particular product will arrive-- don't. Overall, an absolutely deplorable customer service experience.

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Faders is your classic cigar shoppe with an incredible selection of pipes,tobacco and cigars. They keep everything well stocked and offer an area to even relax and chat with friends. On the flip side their customer service is pretty icky and is in need of much improvement. So if you are looking for a place with a great selection,I definitely suggest these guys. If you are looking for answers to your questions about cigars then yeah I'd suggest another cigar shoppe.

3
★★★☆☆

Faders is your classic cigar shoppe with an incredible selection of pipes,tobacco and cigars. They keep everything well stocked and offer an area to even relax and chat with friends. On the flip side their customer service is pretty icky and is in need of much improvement. So if you are looking for a place with a great selection,I definitely suggest these guys. If you are looking for answers to your questions about cigars then yeah I'd suggest another cigar shoppe.

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Fader's is nothing short of the best Tobacco shop in all areas around Towson. The state, in fact. If you enjoy tobacco pipes, fine cigars, need supplies such as Humidors, cigar cutters, a new or estate pipe, or even simple things such as a new ashtray or lighter, Fader's is your only genuine choice. You can only get custom Fader's blends of pipe tobacco here. The selection is immense and there will certainly be something you will love. Free bowlfulls if you would like to try any variety. They have a walk in humidor and large glass cases part of the humidor for display shelves. You absolutely can not go wrong with Fader's and their expert advice. Ask for Fletch if you are a true pipe connoisseur. Hope you will visit Fader's and enjoy the best place for our hobby! Www.FadersTobac dot com

2
★★★★★

Fader's is nothing short of the best Tobacco shop in all areas around Towson. The state, in fact. If you enjoy tobacco pipes, fine cigars, need supplies such as Humidors, cigar cutters, a new or estate pipe, or even simple things such as a new ashtray or lighter, Fader's is your only genuine choice. You can only get custom Fader's blends of pipe tobacco here. The selection is immense and there will certainly be something you will love. Free bowlfulls if you would like to try any variety. They have a walk in humidor and large glass cases part of the humidor for display shelves. You absolutely can not go wrong with Fader's and their expert advice. Ask for Fletch if you are a true pipe connoisseur. Hope you will visit Fader's and enjoy the best place for our hobby! Www.FadersTobac dot com

Pros: Experienced staff, great upkeep of store and humidor, friendly, chance to meet and talk with important figures in society.

Cons: Do not offer ACID brand cigars, limited smoking lounge.

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Many fine selections of rare pipe blends. Always helpful staff and good prices. Without exception, all pipe tobacco I've bought here has been fresh. I don't use cigars, but they have a wide selection for those that do.

5
★★★★★

Many fine selections of rare pipe blends. Always helpful staff and good prices. Without exception, all pipe tobacco I've bought here has been fresh. I don't use cigars, but they have a wide selection for those that do.

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