Gaithersburg Glass Co

★★★☆☆
  • 19200 Chennault Way

    Gaithersburg, MD 20879

    Map & Directions
  • 301-948-2623

Home & Garden

Home & Garden
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I have to say, I am surprised to see poor reviews. We used this company to order a very complicated 3-panel frameless shower door. They had a level of expertise far beyond other competitors we engaged. Their owner and other staff were all great to work with. In the end our contractor messed up the install, but we were able to get G Glass to come and fix things. Again they did an amazing job.

5
★★★★★

I have to say, I am surprised to see poor reviews. We used this company to order a very complicated 3-panel frameless shower door. They had a level of expertise far beyond other competitors we engaged. Their owner and other staff were all great to work with. In the end our contractor messed up the install, but we were able to get G Glass to come and fix things. Again they did an amazing job.

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I regret having selected this company for 10 dollar less. I had placed a order that was supposed to take 10 business days. I called them in 3rd week, not ready, puchase pushed out another week. Called in 4th week and they tell me the glass is on order and it will take another week or so. I am looking at 6 weeks and no garuantee that it will ready. They do not call and convey message, I have to keep calling.

This is the last time I order from this company.

1
★☆☆☆☆

I regret having selected this company for 10 dollar less. I had placed a order that was supposed to take 10 business days. I called them in 3rd week, not ready, puchase pushed out another week. Called in 4th week and they tell me the glass is on order and it will take another week or so. I am looking at 6 weeks and no garuantee that it will ready. They do not call and convey message, I have to keep calling.

This is the last time I order from this company.

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The service is terrible, horribly disorganized and there was frequent miscommunication amoung the staff and with the customer.

1
★☆☆☆☆

The service is terrible, horribly disorganized and there was frequent miscommunication amoung the staff and with the customer.

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The staff is warm and friendly,it is nice working with a small company that provides such excellent service. I have been getting glass from them for years and they recently installed my shower enclosure, its beautiful!! Thanks GGC

5
★★★★★

The staff is warm and friendly,it is nice working with a small company that provides such excellent service. I have been getting glass from them for years and they recently installed my shower enclosure, its beautiful!! Thanks GGC

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Service sucks and they don't do what they say they're going to do. Getting a return call is worse then pulling teeth. I've been trying for more then 2 weeks to get someone over to give me an estimate for a repair. Who knows if/when they'd get around to doing the installation even...that might take a dozen more calls!

1
★☆☆☆☆

Service sucks and they don't do what they say they're going to do. Getting a return call is worse then pulling teeth. I've been trying for more then 2 weeks to get someone over to give me an estimate for a repair. Who knows if/when they'd get around to doing the installation even...that might take a dozen more calls!

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Whether it's large bevel edge plate glass or just an 8x10 for a broken picture frame-G'Burg glass can have the piece quickly and at good prices. Parking has gotten much better and the staff is great as always.

PROS: Speed, quality
CONS:

4
★★★★☆

Whether it's large bevel edge plate glass or just an 8x10 for a broken picture frame-G'Burg glass can have the piece quickly and at good prices. Parking has gotten much better and the staff is great as always.

PROS: Speed, quality
CONS:

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