Tate Dodge Chrysler Jeep Ram

★★☆☆☆
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  • 5629 Buckeystown Pike

    Frederick, MD 21704

    Map & Directions
  • 301-663-6126

1.75 4
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I bought a used Jeep at Tate, and when I brought it to get the emissions tested they discovered an air leak, which would cause the check engine light to come on. However, the bulb had been removed and a piece of black tape was placed in the dash to cover it. After bringing it to a local mechanic, I was told that this was not the first car from Tate that they has seen like this.

1
★☆☆☆☆

I bought a used Jeep at Tate, and when I brought it to get the emissions tested they discovered an air leak, which would cause the check engine light to come on. However, the bulb had been removed and a piece of black tape was placed in the dash to cover it. After bringing it to a local mechanic, I was told that this was not the first car from Tate that they has seen like this.

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We came in very prepared with our research on a particular vehicle that we were looking for. We had been to other dealerships and told the salesman we were just looking for the best price. He proceeded to explain to us that "the price is the price--everyone sells them for same." Uh... ok? We showed some other offers we had received, but he was just very dismissive and told us there were no incentives available, and that we should just buy from the most convenient dealer. His whole attitude was very condescending and he seemed to think we were silly for suggesting we might negotiate a better deal. We finally stood up to walk out and he ran to get the manager.

The manager came out and was a little more service-oriented but played the usual car salesman game of pretending to take a financial hit on our behalf to get us a good deal. He also offered to order exactly what we wanted, but when we researched later, we found out he had greatly underestimated the time it would take (we were adamant about needing the truck by a certain date) and had dismissed our legitimate concerns about paint color being available. Although it's to be expected, he also pretended to be making no money on the deal, when we knew through our research that there would be a hold back, and he would have made out fine on the financial end.

Overall, just a shady experience, typical of what makes people dread buying cars. We left after about 20 minutes of talking, and knew we would not be returning. The salesman eventually called us (five days later) to follow up, but we wanted nothing to do with the dealership by that point.

Much happier with our experience at Criswell in Gaithersburg, where we bought our new vehicle a week after visiting Tate.

1
★☆☆☆☆

We came in very prepared with our research on a particular vehicle that we were looking for. We had been to other dealerships and told the salesman we were just looking for the best price. He proceeded to explain to us that "the price is the price--everyone sells them for same." Uh... ok? We showed some other offers we had received, but he was just very dismissive and told us there were no incentives available, and that we should just buy from the most convenient dealer. His whole attitude was very condescending and he seemed to think we were silly for suggesting we might negotiate a better deal. We finally stood up to walk out and he ran to get the manager.

The manager came out and was a little more service-oriented but played the usual car salesman game of pretending to take a financial hit on our behalf to get us a good deal. He also offered to order exactly what we wanted, but when we researched later, we found out he had greatly underestimated the time it would take (we were adamant about needing the truck by a certain date) and had dismissed our legitimate concerns about paint color being available. Although it's to be expected, he also pretended to be making no money on the deal, when we knew through our research that there would be a hold back, and he would have made out fine on the financial end.

Overall, just a shady experience, typical of what makes people dread buying cars. We left after about 20 minutes of talking, and knew we would not be returning. The salesman eventually called us (five days later) to follow up, but we wanted nothing to do with the dealership by that point.

Much happier with our experience at Criswell in Gaithersburg, where we bought our new vehicle a week after visiting Tate.

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1 out of 1 people found this review helpful.

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Following a front end collision, my mini-van was taken to Tate for repairs since it was recommended by my insurance company. While my car was being repaired, I paid to have an additional $700 worth of work (tires, alignment, oil change.. etc) performed.

After having the car back for approx 1 week, I managed to get the car up to free-way speeds. One tire blew out since it was defective however, the problems only began there. Following the blow-out, I have had to invest over $2000 worth of repairs (sensors, electrical work) that were either missed or ignored by their service technician. The continued vibration of the car (which wasn't there prior to the accident) still exists. Tate insists that it's from a tire which was bent in the accident.. (yeah, they missed that too) however, the tire is no longer on the van. In addition to these problems, technicians stated that the electrical faults that occurred near/around the engine area which was damaged were not related to the accident. To "fix" on of the problems, they removed door lamps. So, after having a car repaired back in July, it's still being "repaired" by a new dealership and has only been in my possession for about 2 weeks.

If you have a choice, take it somewhere else. If you are forced to take it to Tate, elect to buy a new car instead.

1
★☆☆☆☆

Following a front end collision, my mini-van was taken to Tate for repairs since it was recommended by my insurance company. While my car was being repaired, I paid to have an additional $700 worth of work (tires, alignment, oil change.. etc) performed.

After having the car back for approx 1 week, I managed to get the car up to free-way speeds. One tire blew out since it was defective however, the problems only began there. Following the blow-out, I have had to invest over $2000 worth of repairs (sensors, electrical work) that were either missed or ignored by their service technician. The continued vibration of the car (which wasn't there prior to the accident) still exists. Tate insists that it's from a tire which was bent in the accident.. (yeah, they missed that too) however, the tire is no longer on the van. In addition to these problems, technicians stated that the electrical faults that occurred near/around the engine area which was damaged were not related to the accident. To "fix" on of the problems, they removed door lamps. So, after having a car repaired back in July, it's still being "repaired" by a new dealership and has only been in my possession for about 2 weeks.

If you have a choice, take it somewhere else. If you are forced to take it to Tate, elect to buy a new car instead.

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I had to take a car in for a recall. I didn't buy my car from Tate but they were very friendly and informative about what they were going to do to my vehicle.

4
★★★★☆

I had to take a car in for a recall. I didn't buy my car from Tate but they were very friendly and informative about what they were going to do to my vehicle.

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