Bethesda Florist

★★★☆☆
Monday - Friday 9AM to 5PM Saturday 9AM to 2PM Sunday closed but we answer our phone 24 hours a day
  • 4934 Saint Elmo Avenue

    Bethesda, MD 20814

    Map & Directions
  • 301-656-8200

About Bethesda Florist

Categories
  • Florists
  • Artificial Flowers & Plants
  • Rental Services
  • Wholesale Plants & Flowers
Details
  • Gift Baskets
  • Wedding Supplies
Hours
M-F 9am-5pm, Sa 9am-2pm, Su Closed
Special Offer
Call Us
Emails
  • customerservice@bethesdaflorist.com
Phones
  • Toll Free (877-656-8200)
Keywords
  • florist
  • flowers
  • flloral
  • delivery
  • Bethesda
  • Weddings
  • Prom
  • Events
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • MasterCard

Home & Garden

Home & Garden
More choices in Bethesda:
Resultset_next

Caruso Florist

1717 M St NW Washington, D.C.

Resultset_next

Danisa's Whlsle Fresh Flowers

8818 Monard Dr Silver Spring, MD

2.8 10
Hi! Sign in to let us know how Bethesda Florist was?
Write a Review
.

Sent a large plant to good friends of mine and left 2 numbers. I received a delivery confirmation and knew that my friend would call to thank us that didnt come as he didnt receive the plant. I called Bethesda Florist and was told they left the plant with a neighbor and called and left a note on the door. Come to find out there was no note on the door, there was no record of the delivery driver calling either of the numbers I gave AND the delivery driver left the plant 12 units away from where my friend lives. The whole purpose of giving such a present is the surprise that they should have had to receive a present, and that was completely destroyed by my having to track down what was going on. Then to be lied to on top of it all. The least these people could have done is to offer to pick up the plant themselves and deliver it today but my friend was told "oh this is a great opportunity for you to meet your neighbor." Poor attitude by a place that hopes to exceed your expectations.

1
★☆☆☆☆

Sent a large plant to good friends of mine and left 2 numbers. I received a delivery confirmation and knew that my friend would call to thank us that didnt come as he didnt receive the plant. I called Bethesda Florist and was told they left the plant with a neighbor and called and left a note on the door. Come to find out there was no note on the door, there was no record of the delivery driver calling either of the numbers I gave AND the delivery driver left the plant 12 units away from where my friend lives. The whole purpose of giving such a present is the surprise that they should have had to receive a present, and that was completely destroyed by my having to track down what was going on. Then to be lied to on top of it all. The least these people could have done is to offer to pick up the plant themselves and deliver it today but my friend was told "oh this is a great opportunity for you to meet your neighbor." Poor attitude by a place that hopes to exceed your expectations.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Ordered on Wed for a Friday delivery for a special occasion

Did not hear from the intended receipent

On Monday got an email saying it was delivered that day

Called - was told they did not have the ochid in stock - but it came in on Sunday and should have been delivered then - claimed they called and spoke to me which they neither spoke to me nor left a message as I have voice mail on all my telephone numbers

Had they called on Friday I would have changed or cancelled my order. He promised to remove the delivery charge and give me a discount on my next order (which will not happen) and promised to call the receipent to say they should have delivered it on Friday (which as of Monday eventing they had not).

I am not looking for discounts - just reliable service.

1
★☆☆☆☆

Ordered on Wed for a Friday delivery for a special occasion

Did not hear from the intended receipent

On Monday got an email saying it was delivered that day

Called - was told they did not have the ochid in stock - but it came in on Sunday and should have been delivered then - claimed they called and spoke to me which they neither spoke to me nor left a message as I have voice mail on all my telephone numbers

Had they called on Friday I would have changed or cancelled my order. He promised to remove the delivery charge and give me a discount on my next order (which will not happen) and promised to call the receipent to say they should have delivered it on Friday (which as of Monday eventing they had not).

I am not looking for discounts - just reliable service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My review from Yelp (refer to the Yelp page @ http://www.yelp.com/biz/bethesda-florist-bethesda to see Stephanie P.'s post):

I might as well just copy and past the review of Stephanie P. I had the EXACT same experience with Bethesda Florist. Based on my experience, I would HIGHLY ADVISE AGAINST USING BETHESDA FLORIST.

I too ordered flowers from a third party vendor. The order was subsequently routed to Bethesda Florist. At the time, I was a graduate student in Chicago, and the flowers were for my girlfriend in Bethesda. Despite being a broke graduate student, I paid extra to have a nice ($90) arrangement delivered to my girlfriend. What was delivered was a completely different, and, frankly, cheap looking bouquet. The only reason I even discovered this was because I asked that my girlfriend send me a picture of the flowers. When I saw the picture of what was delivered, I was shocked and appalled. I felt that my vulnerability (being in a different location, not likely to see the flowers, and having ordered through a third party vendor) was preyed upon.

But that is only the beginning of the story. What is worse than the flowers that were delivered was how the owner of the company, Tracy Callahan, handled the situation. I was lectured on the price, and told that they only received $69.99 from the third party vendor (the flowers that were delivered couldn't have been anywhere close to this figure in value anyway). Apparently, Mr. Callahan needs to be let in on how third party vendors work: they help business be directed towards you, and in return they take a cut. What's more, I was brushed aside and told that "I do not have time" to deal with this. Additionally, I was briefed on their record of customer satisfaction (the irony of this must have been lost on Mr. Callahan), and told that they were a "top 100" florist. When I asked "as ranked by whom?" I was told "Telefora." I subsequently followed up with Telefora and was told that no such ranking exists.

The funny thing is, this happened back in May. Maybe if Mr. Callahan had actually heeded my call rather than act like a pompous [enter expletive here], they could have stopped what seems to be a recurring situation-sorry, Stephanie P. We are the only two people to write reviews, but odds are that there are others. Don't be the next: get your flowers elsewhere.

1
★☆☆☆☆

My review from Yelp (refer to the Yelp page @ http://www.yelp.com/biz/bethesda-florist-bethesda to see Stephanie P.'s post):

I might as well just copy and past the review of Stephanie P. I had the EXACT same experience with Bethesda Florist. Based on my experience, I would HIGHLY ADVISE AGAINST USING BETHESDA FLORIST.

I too ordered flowers from a third party vendor. The order was subsequently routed to Bethesda Florist. At the time, I was a graduate student in Chicago, and the flowers were for my girlfriend in Bethesda. Despite being a broke graduate student, I paid extra to have a nice ($90) arrangement delivered to my girlfriend. What was delivered was a completely different, and, frankly, cheap looking bouquet. The only reason I even discovered this was because I asked that my girlfriend send me a picture of the flowers. When I saw the picture of what was delivered, I was shocked and appalled. I felt that my vulnerability (being in a different location, not likely to see the flowers, and having ordered through a third party vendor) was preyed upon.

But that is only the beginning of the story. What is worse than the flowers that were delivered was how the owner of the company, Tracy Callahan, handled the situation. I was lectured on the price, and told that they only received $69.99 from the third party vendor (the flowers that were delivered couldn't have been anywhere close to this figure in value anyway). Apparently, Mr. Callahan needs to be let in on how third party vendors work: they help business be directed towards you, and in return they take a cut. What's more, I was brushed aside and told that "I do not have time" to deal with this. Additionally, I was briefed on their record of customer satisfaction (the irony of this must have been lost on Mr. Callahan), and told that they were a "top 100" florist. When I asked "as ranked by whom?" I was told "Telefora." I subsequently followed up with Telefora and was told that no such ranking exists.

The funny thing is, this happened back in May. Maybe if Mr. Callahan had actually heeded my call rather than act like a pompous [enter expletive here], they could have stopped what seems to be a recurring situation-sorry, Stephanie P. We are the only two people to write reviews, but odds are that there are others. Don't be the next: get your flowers elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It is no accident that Bethesda Florist has been a successful florist for decades. They carry a wonderful selection and the sales and customer service people there are outstanding. Their attitude is "whatever it takes"...they are not happy until you are happy. They have talented designers and the most reliable delivery service in the area. I have used them many times and have never been disappointed. It's too bad that someone would base their review on a delivery left at a neighbor's house...I suppose they would prefer to come home to a wilted bouquet of dead flowers left on their doorstep, which many florists would do rather than taking the time to try and find a neighbor to accept them.

5
★★★★★

It is no accident that Bethesda Florist has been a successful florist for decades. They carry a wonderful selection and the sales and customer service people there are outstanding. Their attitude is "whatever it takes"...they are not happy until you are happy. They have talented designers and the most reliable delivery service in the area. I have used them many times and have never been disappointed. It's too bad that someone would base their review on a delivery left at a neighbor's house...I suppose they would prefer to come home to a wilted bouquet of dead flowers left on their doorstep, which many florists would do rather than taking the time to try and find a neighbor to accept them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have used Bethesda Florist over the years and will continue to recommend them to my friends/family. They are always so accomodating, even with my last minutes orders (often right before a major flower holiday - a florist's nightmare), and sensitive to my nit-picky requests for specific, more exotic flowers. I have many friends and colleagues who I send flowers to, and really enjoy hearing back from them on how much they loved what they received, and that their favorite flower(s) were amongst the mix! I recommended them to do two friends' weddings, and they did a beautiful job both times.

5
★★★★★

I have used Bethesda Florist over the years and will continue to recommend them to my friends/family. They are always so accomodating, even with my last minutes orders (often right before a major flower holiday - a florist's nightmare), and sensitive to my nit-picky requests for specific, more exotic flowers. I have many friends and colleagues who I send flowers to, and really enjoy hearing back from them on how much they loved what they received, and that their favorite flower(s) were amongst the mix! I recommended them to do two friends' weddings, and they did a beautiful job both times.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bethesda Florist is the best shop! The selection of arrangements is outstanding, their flowers are beautiful and their people are wonderful. I recently sent flowers to a friend for her birthday and she "oooh'd and ahhhh'd" over her arrangement. I wouldn't turn to any other florist.

5
★★★★★

Bethesda Florist is the best shop! The selection of arrangements is outstanding, their flowers are beautiful and their people are wonderful. I recently sent flowers to a friend for her birthday and she "oooh'd and ahhhh'd" over her arrangement. I wouldn't turn to any other florist.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Late in the day before a major holiday, while I was up to my elbows in preparation for the next day's meal I received a phone call from Bethesda Florist asking my name and address. Flowers from a friend had been delivered to the wrong address blocks away. The florist wanted me to pick them up. He actually argued with me about it because his delivery man had gone for the day. I declined. I am aghast, as is my friend who sent the flowers. I will never use Bethesda Florist.

1
★☆☆☆☆

Late in the day before a major holiday, while I was up to my elbows in preparation for the next day's meal I received a phone call from Bethesda Florist asking my name and address. Flowers from a friend had been delivered to the wrong address blocks away. The florist wanted me to pick them up. He actually argued with me about it because his delivery man had gone for the day. I declined. I am aghast, as is my friend who sent the flowers. I will never use Bethesda Florist.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

President and Owner of Bethesda FLorist On a major Holiday, where it is "TOO HOT" to leave flowers at the door, we delivered to her neighbor on our second attempt to find her home. Her door was tagged, telling her where the flowers were left. I called her myself later to make sure she received the flowers. She was screaming, "I don't even know that neighbor, I can't be bothered!" Then she hung up. I waited and called back offering to do anything she wanted. She was upset about something other than a flower delivery and hung up. One of our drivers later went to the neighbor to pick it up, and they said someone already had. We can' leave flowers at the door on hot days, nor would we.
.

My review of Feb 13, 2008 was responded to by the President of Bethesda Florist on May 20, 2008. That's more than three months. Are we noting a theme here? However, that response was the very first time that the President or anyone else suggested that Bethesda Florist could/would/might send flowers to the family as an apology or "make up" for an unforgivable mistake. That the family's floral arrangement for the Mother of the family not be delivered to her funeral is beyond apology. That the credit be issued immediately isn't even close to adequate.

1
★☆☆☆☆

My review of Feb 13, 2008 was responded to by the President of Bethesda Florist on May 20, 2008. That's more than three months. Are we noting a theme here? However, that response was the very first time that the President or anyone else suggested that Bethesda Florist could/would/might send flowers to the family as an apology or "make up" for an unforgivable mistake. That the family's floral arrangement for the Mother of the family not be delivered to her funeral is beyond apology. That the credit be issued immediately isn't even close to adequate.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

President of Bethesda Florist Yes, we did make a mistake. One of our "Longtime" drivers leaving with 13 Funeral orders for 3 different locations, made a mistake. We are very sorry and told the customer too. The credit was issued "instantly" when the error was discovered. We made over 141,000 successful deliveries in the last calender year. We would hope we "NEVER" make a mistake, and almost never do. We very sorry and did offer to send free flowers to the family.
.

They create beautiful flower arrangements and are reliable local service for those in the Bethesda area. Flowers are always fresh and prices are somewhat reasonable. I am always satisfied with the delivery of flowers, especially with their timing of their deliveries. I order and the staff is always friendly over the phone, i just wish i could order online, when they are closed. Overall, using Bethesda Florist has always been a positive experience.

4
★★★★☆

They create beautiful flower arrangements and are reliable local service for those in the Bethesda area. Flowers are always fresh and prices are somewhat reasonable. I am always satisfied with the delivery of flowers, especially with their timing of their deliveries. I order and the staff is always friendly over the phone, i just wish i could order online, when they are closed. Overall, using Bethesda Florist has always been a positive experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bethesda Florist creates beautiful flower arrangements. This florist is reliable, as flowers are always fresh. I am always pleased with the variety of flowers used in arrangments. They don't load up on carnations or greenery. Delivery is usually quick and prices are reasonable. The staff is creative and friendly when taking orders.

4
★★★★☆

Bethesda Florist creates beautiful flower arrangements. This florist is reliable, as flowers are always fresh. I am always pleased with the variety of flowers used in arrangments. They don't load up on carnations or greenery. Delivery is usually quick and prices are reasonable. The staff is creative and friendly when taking orders.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Bethesda Florist

We carry the largest selection of flowers and the most delivery trucks in Bethesda. Fresh flowers to your door today!!! Make somebody happy, lisft their spirits or just say I love you! Call us 24/7 301-656-8200 or on the web www.bethesdaflorist.com We want to be "Your Florist"

More about Bethesda Florist

A full servicxe florist who can handle and task form the smallest arrangement to a large Wedding or Party

 

Wait, you're the expert.

If you've been to or used Bethesda Florist, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review