Family Dry Cleaners

★★☆☆☆

About Family Dry Cleaners

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  • Dry Cleaning & Laundry Services
  • Dry Cleaners

Personal Services

Personal Services
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This is the only dry cleaners I would trust for stain removal and alterations. I have a lot of expensive clothes so I would pay more for reliability. I ran into the owner of the store couple times and he was so proud to explain the dry-cleaning process and extremely friendly. I don't get simple alterations there but I always bring my cocktail gowns and suits for alteration and I've been completely satisfied. For all my friends' weddings, all the dresses and suits were altered there and they fit perfectly.

I also found the lady in the front to be a bit rude but at the end of the day, I would only trust my expensive clothes with them. My only recommendation is to ask for the owner and he'll make sure you're happy.

5
★★★★★

This is the only dry cleaners I would trust for stain removal and alterations. I have a lot of expensive clothes so I would pay more for reliability. I ran into the owner of the store couple times and he was so proud to explain the dry-cleaning process and extremely friendly. I don't get simple alterations there but I always bring my cocktail gowns and suits for alteration and I've been completely satisfied. For all my friends' weddings, all the dresses and suits were altered there and they fit perfectly.

I also found the lady in the front to be a bit rude but at the end of the day, I would only trust my expensive clothes with them. My only recommendation is to ask for the owner and he'll make sure you're happy.

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Bad experience with simple alteration, very rude. Woman at the shop measured and hemmed dress pants way too long at cost of $14. They remeasured and re-hemmed. When I returned she charged me an additional $14. When I questioned she became rude and said they had to take of 3/4 of an inch. Attempted to explain that it was their mistake with the first measurement but she just became more rude and augmentative.

1
★☆☆☆☆

Bad experience with simple alteration, very rude. Woman at the shop measured and hemmed dress pants way too long at cost of $14. They remeasured and re-hemmed. When I returned she charged me an additional $14. When I questioned she became rude and said they had to take of 3/4 of an inch. Attempted to explain that it was their mistake with the first measurement but she just became more rude and augmentative.

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I entrusted them with an expensive rain coat that had a soft, water-repellent finish that came back utterly ruined--neither soft any longer (they pressed the garment so much they compressed the fibers) nor water-repellent. Agree with other posters about the service: after pointing out problems with finished garments, couldn't have been less concerned and blamed the manufacturing process of the clothes (in the case of the cotton dress shirts that got shined from over-pressing, this is ludicrous). AVOID!

1
★☆☆☆☆

I entrusted them with an expensive rain coat that had a soft, water-repellent finish that came back utterly ruined--neither soft any longer (they pressed the garment so much they compressed the fibers) nor water-repellent. Agree with other posters about the service: after pointing out problems with finished garments, couldn't have been less concerned and blamed the manufacturing process of the clothes (in the case of the cotton dress shirts that got shined from over-pressing, this is ludicrous). AVOID!

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For several months, they have been over pressing laundry breaking buttons. When I took in dry cleaning and the fabric came back ruined, I asked for compensation. They did not take any responsibility. I will never go there again and advise others to avoid them.

1
★☆☆☆☆

For several months, they have been over pressing laundry breaking buttons. When I took in dry cleaning and the fabric came back ruined, I asked for compensation. They did not take any responsibility. I will never go there again and advise others to avoid them.

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1 out of 1 people found this review helpful.

.

I took a number of clothing items here to be dry-cleaned and was disappointed. Firstly, the woman I spoke with was extremely rude; when I went to pick up my clothes, she basically ignored me while she set about sorting clothing. When she deigned to acknowledge my presence after several minutes, she took my receipt, glanced at it, and rudely stated a price without showing me my clothes first or even looking at me. When I asked to see the clothes, she gestured behind the counter and told me to get them myself because they were "too heavy" for her! She treated me like I was an inconvenience to her. I paid and retrieved my clothes only to discover that a few items were still dirty, and I ended up having to clean them myself! A waste of time and money. I will definitely take my business elsewhere next time.

1
★☆☆☆☆

I took a number of clothing items here to be dry-cleaned and was disappointed. Firstly, the woman I spoke with was extremely rude; when I went to pick up my clothes, she basically ignored me while she set about sorting clothing. When she deigned to acknowledge my presence after several minutes, she took my receipt, glanced at it, and rudely stated a price without showing me my clothes first or even looking at me. When I asked to see the clothes, she gestured behind the counter and told me to get them myself because they were "too heavy" for her! She treated me like I was an inconvenience to her. I paid and retrieved my clothes only to discover that a few items were still dirty, and I ended up having to clean them myself! A waste of time and money. I will definitely take my business elsewhere next time.

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I was thinking of dropping off a load of clothes to them and I called to inquire about which green technology this shop advertises. However, after asking my question all I got was, "I'm busy. Call back later. [click]" So while they might tout themselves as green (they likely use silicone solvent, since wet cleaning is rarely found in this area), they certainly can't tout themselves as customer-oriented.

1
★☆☆☆☆

I was thinking of dropping off a load of clothes to them and I called to inquire about which green technology this shop advertises. However, after asking my question all I got was, "I'm busy. Call back later. [click]" So while they might tout themselves as green (they likely use silicone solvent, since wet cleaning is rarely found in this area), they certainly can't tout themselves as customer-oriented.

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.

The Family Dry Cleaners is a great place to get your clothes cleaned. The price is a little steep. Although the prices are a little high, they get the job done. They even got a very bad stain out of one of my shirts. It is a very friendly place.

4
★★★★☆

The Family Dry Cleaners is a great place to get your clothes cleaned. The price is a little steep. Although the prices are a little high, they get the job done. They even got a very bad stain out of one of my shirts. It is a very friendly place.

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As a 5' individual, I am also looking for somewhere to get my dress pants and jeans hemmed. This place is close and my mother goes here, so I took my jeans here, too. They used a bright color that didn't match and did a pretty shoddy job hemming my pants, so I never brought jeans back here. They do alright with regular dress pants, and every time that I have gotten my clothes dry cleaned here it always is about two days service and pretty cheap prices. The store itself is somewhat depressing. It is a big room that is only partially used and every time I walk by the person sitting at the desk looks pretty bored. I guess I'd rather go somewhere bustling where it appears that other people trust the company's service.

2
★★☆☆☆

As a 5' individual, I am also looking for somewhere to get my dress pants and jeans hemmed. This place is close and my mother goes here, so I took my jeans here, too. They used a bright color that didn't match and did a pretty shoddy job hemming my pants, so I never brought jeans back here. They do alright with regular dress pants, and every time that I have gotten my clothes dry cleaned here it always is about two days service and pretty cheap prices. The store itself is somewhat depressing. It is a big room that is only partially used and every time I walk by the person sitting at the desk looks pretty bored. I guess I'd rather go somewhere bustling where it appears that other people trust the company's service.

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