Gardiners Furniture

★★★☆☆
  • 6415 Baltimore National Pike

    Catonsville, MD 21228

    Map & Directions
  • 410-719-6900

About Gardiners Furniture

Hours
Mon, Tue, Thu, Fri, Sat, 10am - 8pm; Wed, 10am - 5pm; Sun, 11am - 5pm

Home & Garden

Home & Garden
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My recent shopping experience was one of the most pleasurable outings in recent times. Not only was my sales person Mr. E at the Towson location very knowledgable but just really made me feel totally at ease. My purchase was not a large one but more of a test to see if I would be treated as if I were spending alot. I will now only shop at Gardiners Towson and I am in real need of tons of furnishings. I have my store and my sales associate.
Thanks Gardiners

5
★★★★★

My recent shopping experience was one of the most pleasurable outings in recent times. Not only was my sales person Mr. E at the Towson location very knowledgable but just really made me feel totally at ease. My purchase was not a large one but more of a test to see if I would be treated as if I were spending alot. I will now only shop at Gardiners Towson and I am in real need of tons of furnishings. I have my store and my sales associate.
Thanks Gardiners

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Take your wallet and run the other way!!! It has been 8 weeks since I purchased my furniture and still am living with a sofa that has a 3" hole, a woobly coffee table and then there is the sofa table. It was special ordered and was to be in within 4-6 weeks. After 8 weeks I called to find out what was going on, only to find out that it was at there warehouse. I spent well over an hour going to pick it up only to get it home and find it completly damaged. And all I can get from the people at Gardiners is refered to the service people. No one wants to help or has a solution. My next step is to contact my attorney.

1
★☆☆☆☆

Take your wallet and run the other way!!! It has been 8 weeks since I purchased my furniture and still am living with a sofa that has a 3" hole, a woobly coffee table and then there is the sofa table. It was special ordered and was to be in within 4-6 weeks. After 8 weeks I called to find out what was going on, only to find out that it was at there warehouse. I spent well over an hour going to pick it up only to get it home and find it completly damaged. And all I can get from the people at Gardiners is refered to the service people. No one wants to help or has a solution. My next step is to contact my attorney.

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The delivery guys are very professional. The put my furniture together and put it exactly where I wanted it. I love my furniture from Gardiners. Thanks and I will be back

5
★★★★★

The delivery guys are very professional. The put my furniture together and put it exactly where I wanted it. I love my furniture from Gardiners. Thanks and I will be back

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I found exactly what I was looking for and they were having a sale so I got a great price. I would recommend it to anyone. They have other locations and I was told by my salesperson that some of the other stores have different furniture so I will shop again next time I need new furniture

5
★★★★★

I found exactly what I was looking for and they were having a sale so I got a great price. I would recommend it to anyone. They have other locations and I was told by my salesperson that some of the other stores have different furniture so I will shop again next time I need new furniture

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The furniture is good. Its the service and delivery that are below standard. While the salesman was very helpful, I found that the woman at customer service and the delivery people were not. I purchased a piece of furniture. When it was delivered, the delivery man was very rude and disrespectful from the very beginning, declaring the piece was too heavy to lift and he was not going to carry it to the second level (of course he had help). He had no common sense and was very mean. The store customer service was not resonable at all when I explained the situation. The bottom line..the independant moving company said they could not deliver the piece. It was a matter of they did not want to be bothered. If they were "professionals" as they claim they are, then they could have delivered it. I am amazed that a moving company dictates whether a store makes a sale or not. In this case, I canceled the order, purchased a piece from Ethan Allen, which is of way better quality and delivery is free, unlike the ridiculous $100 delivery fee Gardiners charges! Beware, if you don't live on the first floor, don't buy furniture from them as they may not deliver it! In the end, I don't even think they care that they lost a sale.

1
★☆☆☆☆

The furniture is good. Its the service and delivery that are below standard. While the salesman was very helpful, I found that the woman at customer service and the delivery people were not. I purchased a piece of furniture. When it was delivered, the delivery man was very rude and disrespectful from the very beginning, declaring the piece was too heavy to lift and he was not going to carry it to the second level (of course he had help). He had no common sense and was very mean. The store customer service was not resonable at all when I explained the situation. The bottom line..the independant moving company said they could not deliver the piece. It was a matter of they did not want to be bothered. If they were "professionals" as they claim they are, then they could have delivered it. I am amazed that a moving company dictates whether a store makes a sale or not. In this case, I canceled the order, purchased a piece from Ethan Allen, which is of way better quality and delivery is free, unlike the ridiculous $100 delivery fee Gardiners charges! Beware, if you don't live on the first floor, don't buy furniture from them as they may not deliver it! In the end, I don't even think they care that they lost a sale.

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0 out of 1 people found this review helpful.

.

In the past the sales people would just stand/sit around and not offer to help you. I have gone there numerous times and have not been asked if I could be helped. They were not on commission...so why work! In the summer, the air conditioning doesn't work 1/2 the time, it is like an oven inside. It's not enjoyable to look around for furniture when your overcome with the heat. Recently, the sales personnel were put on commission and the service has gotten a little better. Delivery is high and pricing is somewhat high compared to other stores. They carry a fair variety of furniture manufactures from low end to middle of the road. They are not as overpriced like Ethan Allen (which the quality of their furniture has gone down hill). All in all, I would recommed Gardiner...check out their other locations.

3
★★★☆☆

In the past the sales people would just stand/sit around and not offer to help you. I have gone there numerous times and have not been asked if I could be helped. They were not on commission...so why work! In the summer, the air conditioning doesn't work 1/2 the time, it is like an oven inside. It's not enjoyable to look around for furniture when your overcome with the heat. Recently, the sales personnel were put on commission and the service has gotten a little better. Delivery is high and pricing is somewhat high compared to other stores. They carry a fair variety of furniture manufactures from low end to middle of the road. They are not as overpriced like Ethan Allen (which the quality of their furniture has gone down hill). All in all, I would recommed Gardiner...check out their other locations.

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.

This company has excellent stylish furniture,its pricy but worth it. Lovely leather sets,the showroom is so nice and I could walk around trying things out all day. I wish that they would have a outlet sale or something. They share a warehouse with Ethan Allen,so if your unsure of the quality it is only a small step down from Ethan Allen.

3
★★★☆☆

This company has excellent stylish furniture,its pricy but worth it. Lovely leather sets,the showroom is so nice and I could walk around trying things out all day. I wish that they would have a outlet sale or something. They share a warehouse with Ethan Allen,so if your unsure of the quality it is only a small step down from Ethan Allen.

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