Baltimore Washington Auto Exch

★☆☆☆☆

About Baltimore Washington Auto Exch

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My car was damanged at your place and I would like to speak to the owner because there are things when I went to pick up my car that were still damaged and I feel you should be responsible to fix. You already fixed over $1600.00 of the damage but I've noticed that I have scratches on the driver side of my car that were not there before and also the inside of my car the light that dims the interior of my car was broken off and is cracked. My spare tire that was in the back of my car is missing as well. The bottom flood lights of my car the frame is cracked on that as well. The car is also leaking anti freeze, which means my radiator was damaged as well. And to top that off your employee suggested that I drive the car home like that I couldn't believe that one. I had just turned in the rental car before going to the shop to pick my car up and by the time that I looked over the car the rental company had closed so I wasn't able to get the car back. When I mentioned I was going to call my lawyer Jason came back and said that if I rented a car that you company would reimburse me for it. Jason then drove me to the BWI Airport where I rented a car to get back to Delaware. The rental company put a hold on my account of $500.00 and I need that money to pay for my rent. I don't have a clue how you damaged my car or what kind of damage has been done to it behind the bumper that I can't see. I'm not sure what kind of business you have there but you should be held responsible for this and I will find out if I have a case here because I am really upset. Things that should have been fixed before I made that trip to Baltimore were not.

1
★☆☆☆☆

My car was damanged at your place and I would like to speak to the owner because there are things when I went to pick up my car that were still damaged and I feel you should be responsible to fix. You already fixed over $1600.00 of the damage but I've noticed that I have scratches on the driver side of my car that were not there before and also the inside of my car the light that dims the interior of my car was broken off and is cracked. My spare tire that was in the back of my car is missing as well. The bottom flood lights of my car the frame is cracked on that as well. The car is also leaking anti freeze, which means my radiator was damaged as well. And to top that off your employee suggested that I drive the car home like that I couldn't believe that one. I had just turned in the rental car before going to the shop to pick my car up and by the time that I looked over the car the rental company had closed so I wasn't able to get the car back. When I mentioned I was going to call my lawyer Jason came back and said that if I rented a car that you company would reimburse me for it. Jason then drove me to the BWI Airport where I rented a car to get back to Delaware. The rental company put a hold on my account of $500.00 and I need that money to pay for my rent. I don't have a clue how you damaged my car or what kind of damage has been done to it behind the bumper that I can't see. I'm not sure what kind of business you have there but you should be held responsible for this and I will find out if I have a case here because I am really upset. Things that should have been fixed before I made that trip to Baltimore were not.

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