Mr Tire Auto Service Centers

★★☆☆☆
  • 1838 Liberty Rd

    Eldersburg, MD 21784

    Map & Directions
  • 410-943-2110

About Mr Tire Auto Service Centers

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Automotive

Automotive
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2.0 5
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Very aggressive. High pressure sales to upgrade to premium products. Quotations for work are much higher than market prices for equivalent work at other shops including the dealer. Mark-up on parts is very high. Example - brake rotors at $130 each when they are $42 at Pep Boys retail. They try to justify their price by saying there is something special about your model car but it is just BS. They will also say you need work that you really don't need. This was verified by getting a second opinion by a MD State authorized inspector. I believe they will attempt to pull any trick they can to pump up their revenue. They do not have the customers best interest in mind - they only want to squeeze you for more money. BEWARE, BEWARE, BEWARE.

1
★☆☆☆☆

Very aggressive. High pressure sales to upgrade to premium products. Quotations for work are much higher than market prices for equivalent work at other shops including the dealer. Mark-up on parts is very high. Example - brake rotors at $130 each when they are $42 at Pep Boys retail. They try to justify their price by saying there is something special about your model car but it is just BS. They will also say you need work that you really don't need. This was verified by getting a second opinion by a MD State authorized inspector. I believe they will attempt to pull any trick they can to pump up their revenue. They do not have the customers best interest in mind - they only want to squeeze you for more money. BEWARE, BEWARE, BEWARE.

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In April I took my care in for a brake check, $678.00 later, with multiple add ons, I was told the sway bar was broken and replaced, less than a week later the car developed a rattle again. Took the car back in for a recheck and was told the sway bar was not tightened properly on the drivers side. I had to ask for a receipt to document this repair. A month later the vehicle was making noises again on the passenger side. Not trusting Mr. Tire again I took it to Eldersburg Car Care Center and was told sway bar on passenger side was loosened , and recommended that Mr. Tire refund the charges I paid for the third repair. Spoke with Dave who told me he would fax the receipt to Main Offices and get back to me. 2 days later I still had not heard from Dave. Several phone calls later, none with manager Dave, I was told a $50.00 voucher to use at Mr. Tire would be mailed to me. My third repair costed $78.00. I still have not received the voucher. The management will give you a serious run around. They charge excessively for repairs that are done better elsewhere.

5
★★★★★

In April I took my care in for a brake check, $678.00 later, with multiple add ons, I was told the sway bar was broken and replaced, less than a week later the car developed a rattle again. Took the car back in for a recheck and was told the sway bar was not tightened properly on the drivers side. I had to ask for a receipt to document this repair. A month later the vehicle was making noises again on the passenger side. Not trusting Mr. Tire again I took it to Eldersburg Car Care Center and was told sway bar on passenger side was loosened , and recommended that Mr. Tire refund the charges I paid for the third repair. Spoke with Dave who told me he would fax the receipt to Main Offices and get back to me. 2 days later I still had not heard from Dave. Several phone calls later, none with manager Dave, I was told a $50.00 voucher to use at Mr. Tire would be mailed to me. My third repair costed $78.00. I still have not received the voucher. The management will give you a serious run around. They charge excessively for repairs that are done better elsewhere.

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Whenever you want to go here for any car maintainance, they have hundred's of reason's for telling you that you are not being a good driver. I was here once and they were asking me for air filter change without informing me that they had a promotion going on for the same since I overlooked the board, its was great that another customer told me about it and I was later charged less for the same.

PROS: Too many service problems
CONS:

2
★★☆☆☆

Whenever you want to go here for any car maintainance, they have hundred's of reason's for telling you that you are not being a good driver. I was here once and they were asking me for air filter change without informing me that they had a promotion going on for the same since I overlooked the board, its was great that another customer told me about it and I was later charged less for the same.

PROS: Too many service problems
CONS:

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Wish I'd have read the other review before going to Mr. Tire. Spent hundreds of dollars on a "premium" brake job, and found out later that they didn't even machine the rotors! They left the emergency brake cable loose, and now I have a scraping noise from one of the wheels. They add tons of line-item "shop charges" for things that are standard on brake jobs, to jack up the price. AVOID AT ALL COST!

1
★☆☆☆☆

Wish I'd have read the other review before going to Mr. Tire. Spent hundreds of dollars on a "premium" brake job, and found out later that they didn't even machine the rotors! They left the emergency brake cable loose, and now I have a scraping noise from one of the wheels. They add tons of line-item "shop charges" for things that are standard on brake jobs, to jack up the price. AVOID AT ALL COST!

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No matter what you go in for these guys will take apart your car and find things wrong. We went in to get a tire plugged and walked out with a sheet as long as my arm of things that needed to be repaired or the car would fall apart. We left the car in the evening to be worked on in the morning. We called in the morning and they said it was done. When we arrive the tire was still flat. They fixed that and when we tried to start the car it would not. They did not connect the wires to the battery. What a bunch of thieves, I will never go there again even though they are very convenient.

PROS:
CONS: Basically they are cons.

1
★☆☆☆☆

No matter what you go in for these guys will take apart your car and find things wrong. We went in to get a tire plugged and walked out with a sheet as long as my arm of things that needed to be repaired or the car would fall apart. We left the car in the evening to be worked on in the morning. We called in the morning and they said it was done. When we arrive the tire was still flat. They fixed that and when we tried to start the car it would not. They did not connect the wires to the battery. What a bunch of thieves, I will never go there again even though they are very convenient.

PROS:
CONS: Basically they are cons.

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Message from Mr Tire Auto Service Centers

We always have great specials on oil changes and other repairs for your car, truck, or SUV. Mr. Tire Auto Service Centers can help you maintain your car without overpriced dealer repair services. Get reliable service on your car with help from our auto repair mechanics. For repair, maintenance, and the lowest prices on tires in Eldersburg, MD call us now at 410-552-5077!

More about Mr Tire Auto Service Centers

Skip the overpriced auto stores and get a great deal on tires with Mr. Tire Auto Service Centers in Eldersburg, MD! We offer our tires with a 30-day ride guarantee. Call us now at 410-552-5077 for the following services: * Wheel Alignment * TPMS System Service * Tire Rotation * Tire Inspection * Tire Air Pressure Check * Tire Balancing * Flat Tire Repair * Brakes Replacement * Shocks and Struts * Steering Service * Suspension Service * Scheduled Maintenance * Free Maintenance Inspection * State Inspection * Oil Change Service * Fluid Services * A/C System Service * Exhaust Systems * Catalytic Converters * Mufflers * Tune Ups * Battery and Electrical Service * Wiper Blade Replacement * Electrical System Service * Same Day Appointments * Evening and Weekend Hours * Online Coupons * Fleet Service * Online Learning Center * Online Appointment Scheduler

 

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