New Eastern Cab INC

★★★★☆

About New Eastern Cab INC

3.8 5
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What a shame this company has come to. In the late 60's 70's, 80's early 90's it was run by family oriented owners that cared about the customers / riders that kept them in business, respected the needs of the people that lived under the

3
★★★★★

What a shame this company has come to. In the late 60's 70's, 80's early 90's it was run by family oriented owners that cared about the customers / riders that kept them in business, respected the needs of the people that lived under the

.

If I could give this company Zero stars, I would. I called today, asked for a cab-- was told 'Wouldnt be long'. I understood tihs was just a tactic for not giving a time frame. Waited over and hour and called back, asked for an estimated

3
★★★★★

If I could give this company Zero stars, I would. I called today, asked for a cab-- was told 'Wouldnt be long'. I understood tihs was just a tactic for not giving a time frame. Waited over and hour and called back, asked for an estimated

.

New Eastern Cab is the best cab service in Baltimore County. We have some dispatchers who need to learn how to treat customers but in their defense its not easy to answer 300 phone calls and talk to 25 drivers all at the same time. We have professional drivers who for the most part are very courteous and will help anybody at anytime do anything. People call the office wanting a cab and then call back 5 minutes later wondering where the cab is and the only place they want to go is to the bar or right across the street. Meanwhile we are trying to get someone to their job. We drive cars we dont fly helicopters. The very same person who wrote the comment below is probably one who would make us wait 10 minutes for them to come out and get into the cab which inturn makes the next person have to wait that much longer for their cab. And please whoever you are that wrote the comment about the rates. If you dont know what the starting rate is to get in a taxi cab then you need to call Yellow Cab and see how well that works out for you. New Eastern Cab does not determine the rates that is done by your friendly neighborhood Public Service Commission. All meters are tested and are ACCURATE. We welcome all reviews and comments but please be fair.

2
★★★★★

New Eastern Cab is the best cab service in Baltimore County. We have some dispatchers who need to learn how to treat customers but in their defense its not easy to answer 300 phone calls and talk to 25 drivers all at the same time. We have professional drivers who for the most part are very courteous and will help anybody at anytime do anything. People call the office wanting a cab and then call back 5 minutes later wondering where the cab is and the only place they want to go is to the bar or right across the street. Meanwhile we are trying to get someone to their job. We drive cars we dont fly helicopters. The very same person who wrote the comment below is probably one who would make us wait 10 minutes for them to come out and get into the cab which inturn makes the next person have to wait that much longer for their cab. And please whoever you are that wrote the comment about the rates. If you dont know what the starting rate is to get in a taxi cab then you need to call Yellow Cab and see how well that works out for you. New Eastern Cab does not determine the rates that is done by your friendly neighborhood Public Service Commission. All meters are tested and are ACCURATE. We welcome all reviews and comments but please be fair.

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When i called the other day to take a taxi from Middle River air craft systems, i had to wait over 45 minutes, for a cab whose company is located in middlesex. i called the cab at 11:30am, so it should not have been busy. however, when i called the first time the dispatcher "anne" told me that the cab would be there in about ten minutes. i waited 45. then when i called back anne got really ignorant so i asked her what her name was to report her to the manager, hence the name ANNIE. she was very vulgar, offensive and rude, telling me if i called again about my cab, i would not get one. she then told me when i asked for the manager that, she was in fact the manager of the company and owned all the taxis in essex. when i finally got the cab, i explained this to the driver, who then informed me that i was in the right, because he was sitting somewhere in hawthorn for thirty minutes waiting on a job to come in. for what its worth if you can work around this dispatcher, its great service, however with her there, she is ignorant and offensive. i assume just call atwater!

0
★☆☆☆☆

When i called the other day to take a taxi from Middle River air craft systems, i had to wait over 45 minutes, for a cab whose company is located in middlesex. i called the cab at 11:30am, so it should not have been busy. however, when i called the first time the dispatcher "anne" told me that the cab would be there in about ten minutes. i waited 45. then when i called back anne got really ignorant so i asked her what her name was to report her to the manager, hence the name ANNIE. she was very vulgar, offensive and rude, telling me if i called again about my cab, i would not get one. she then told me when i asked for the manager that, she was in fact the manager of the company and owned all the taxis in essex. when i finally got the cab, i explained this to the driver, who then informed me that i was in the right, because he was sitting somewhere in hawthorn for thirty minutes waiting on a job to come in. for what its worth if you can work around this dispatcher, its great service, however with her there, she is ignorant and offensive. i assume just call atwater!

Pros: great drivers, respectful and helpful, other dispatchers very kind

Cons: ANNIE, the old flea bag that made me wait 45 mins

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I USED IT AND THE FAIR STARTED AS $1:80.
they don't show they lie and they driver are ruled
and they can be very hard to work with. They nasty and rude and all around the nasty company i worked with.

0
★☆☆☆☆

I USED IT AND THE FAIR STARTED AS $1:80.
they don't show they lie and they driver are ruled
and they can be very hard to work with. They nasty and rude and all around the nasty company i worked with.

Pros: none

Cons: liers,overpriced

 

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