Lucky Ones Low Cost Spay-Neuter

★★★☆☆
Veterinary Clinics & Hospitals
  • 30450 Potomac Way

    Charlotte Hall, MD 20622

    Map & Directions
  • 301-884-2850

About Lucky Ones Low Cost Spay-Neuter

Categories

Pets & Animals

Pets & Animals
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I have been to Lucky Ones twice, and have had a terrible experience BOTH times. I WILL NOT go back! The first time, I went to have my chihuahua spayed. They told me that it would be $85 since she was under 30 lbs. After they were finished, they called to tell me it would be an extra $30 because she was overweight. Why wouldn't they tell me that to begin with? They saw her when she first got there. She was only 13 lbs, well under the 30 lb limit for $85. After refusing to pay, and threatening legal action, they finally said that the original cost was satisfactory.

Then, I had to return for a 2nd time to get my dog nuetered. He was a rescue, and the rescue was paying for it, so Lucky Ones was my only option. When I arrived, they took the dog from me without me even saying "bye," and wouldn't let me say goodbye to my dog. I told them that the rescue was paying for it and I would have the info when I returned to pick up the dog. They said that was fine. Then, they called me an hour later, and demanded payment because of the "issues" I had last time, when the only issue was that they tried to overcharge me. Instead of trying to resolve the issue, they just told me to come get him.

Their customer service is terrible. They are very rude, and I will never go back there, even if I have to pay extra $$$. Don't waste your time. Your pet deserves better! Who knows what they do when you leave your pet with them!!!!!

1
★☆☆☆☆

I have been to Lucky Ones twice, and have had a terrible experience BOTH times. I WILL NOT go back! The first time, I went to have my chihuahua spayed. They told me that it would be $85 since she was under 30 lbs. After they were finished, they called to tell me it would be an extra $30 because she was overweight. Why wouldn't they tell me that to begin with? They saw her when she first got there. She was only 13 lbs, well under the 30 lb limit for $85. After refusing to pay, and threatening legal action, they finally said that the original cost was satisfactory.

Then, I had to return for a 2nd time to get my dog nuetered. He was a rescue, and the rescue was paying for it, so Lucky Ones was my only option. When I arrived, they took the dog from me without me even saying "bye," and wouldn't let me say goodbye to my dog. I told them that the rescue was paying for it and I would have the info when I returned to pick up the dog. They said that was fine. Then, they called me an hour later, and demanded payment because of the "issues" I had last time, when the only issue was that they tried to overcharge me. Instead of trying to resolve the issue, they just told me to come get him.

Their customer service is terrible. They are very rude, and I will never go back there, even if I have to pay extra $$$. Don't waste your time. Your pet deserves better! Who knows what they do when you leave your pet with them!!!!!

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Thank God for the Lucky Ones clinic. This is a low cost spay and neuter clinic located just over the Charles County line in St. Mary's. I took my 9 month old female in for spay, and they had her out with no complications. I didn't know it, but she was in heat at the time- no extra charge from the vet! These people genuinely care about your pet, and I trust them.

PROS: Genuine care
CONS: a little far to drive

5
★★★★★

Thank God for the Lucky Ones clinic. This is a low cost spay and neuter clinic located just over the Charles County line in St. Mary's. I took my 9 month old female in for spay, and they had her out with no complications. I didn't know it, but she was in heat at the time- no extra charge from the vet! These people genuinely care about your pet, and I trust them.

PROS: Genuine care
CONS: a little far to drive

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Great experience. I was scared to drop off my puppies to get them spaded because they are my "children" and I wanted only the best for them. When The Lucky Ones called me to pick up my dogs after they had woken back up from their surgery, I raced their to get them to find them both well taken care of (still a little woozy, though). There were no complications afterward and my "babies" are doing great. The staff was wonderful and very caring. I would definitely recommend them to anyone.

PROS: Very caring and professional
CONS:

4
★★★★☆

Great experience. I was scared to drop off my puppies to get them spaded because they are my "children" and I wanted only the best for them. When The Lucky Ones called me to pick up my dogs after they had woken back up from their surgery, I raced their to get them to find them both well taken care of (still a little woozy, though). There were no complications afterward and my "babies" are doing great. The staff was wonderful and very caring. I would definitely recommend them to anyone.

PROS: Very caring and professional
CONS:

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