Best Western Plus Hotel & Conference Center

★★★★★
  • 5625 O'Donnell St

    Baltimore, MD 21224

    Map & Directions
  • 410-633-9500

About Best Western Plus Hotel & Conference Center

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Hours
M-Su 24hr
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  • Fax (410-633-2812)

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I'd stay here again in a heartbeat

2
★★★★★

I'd stay here again in a heartbeat

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The indoor pool was nice to have as well as the fitness center. Also, you can walk into the greyhound bus terminal and there is a gift shop with plenty of snacks, etc. There is also a Sbarros Pizza, KFC, A&W rootbeer stand. The free breakfast was plentiful, including eggs, sausage, bagels, Make-Your-Own Waffle Station. It was nice to have all that available.

2
★★★★★

The indoor pool was nice to have as well as the fitness center. Also, you can walk into the greyhound bus terminal and there is a gift shop with plenty of snacks, etc. There is also a Sbarros Pizza, KFC, A&W rootbeer stand. The free breakfast was plentiful, including eggs, sausage, bagels, Make-Your-Own Waffle Station. It was nice to have all that available.

.

Your shuttle to and from Johns Hopkins Hospital was the reason we preferred to stay with BW and it was GREAT!! Thank you! ! ! When a person is away from home in strange environment, it's very reassuring to know ""someone"" will pick up and deliver - again, thank you!!

2
★★★★★

Your shuttle to and from Johns Hopkins Hospital was the reason we preferred to stay with BW and it was GREAT!! Thank you! ! ! When a person is away from home in strange environment, it's very reassuring to know ""someone"" will pick up and deliver - again, thank you!!

.

Unknown front desk employees and shuttle drivers were extremely helpful. It is really a nice touch to have the free shuttle to places you would like to visit. Overall, staff were very nice and you felt they valued the customer.

2
★★★★★

Unknown front desk employees and shuttle drivers were extremely helpful. It is really a nice touch to have the free shuttle to places you would like to visit. Overall, staff were very nice and you felt they valued the customer.

.

I have stayed at this unit hundreds of times over the past 4 years and the staff and management make my stay very enjoyable.

2
★★★★★

I have stayed at this unit hundreds of times over the past 4 years and the staff and management make my stay very enjoyable.

.

I stayed for a little over a week because my husband was having surgery at Johns Hopkins. Everyone at the hotel was so very nice to me and helpful. When my husband came out of the hospital he was in a lot of pain and the shuttle driver, Kevin, went out of his way to drive very slow over every bump and called ahead to the hotel to have a wheelchair waiting to help him get to his room. That was so kind of him and above the call of duty! Thank you so much for the help everyone gave to me and my husband in a tough time in our lives.

2
★★★★★

I stayed for a little over a week because my husband was having surgery at Johns Hopkins. Everyone at the hotel was so very nice to me and helpful. When my husband came out of the hospital he was in a lot of pain and the shuttle driver, Kevin, went out of his way to drive very slow over every bump and called ahead to the hotel to have a wheelchair waiting to help him get to his room. That was so kind of him and above the call of duty! Thank you so much for the help everyone gave to me and my husband in a tough time in our lives.

.

Hope to return next year for the Red Hat Convention.

2
★★★★★

Hope to return next year for the Red Hat Convention.

.

I neglected to obtain any names, but all the staff were friendly and courtious. This is the third time I have stayed at this hotel. Every visit was just as enjoyable as the first. Keep up the good work.

2
★★★★★

I neglected to obtain any names, but all the staff were friendly and courtious. This is the third time I have stayed at this hotel. Every visit was just as enjoyable as the first. Keep up the good work.

.

Linda - House keeping. Ivona - Rest. Danisha. These three have been my angels. I could not have gotten through this very difficult time without them.

2
★★★★★

Linda - House keeping. Ivona - Rest. Danisha. These three have been my angels. I could not have gotten through this very difficult time without them.

.

We had a very nice stay and would return to this hotel if in area again.

2
★★★★★

We had a very nice stay and would return to this hotel if in area again.

.

Thanks for having us happy and comfortable!!!

2
★★★★★

Thanks for having us happy and comfortable!!!

.

We booked under the cruise package and took advantage of leaving our car at the hotel and using the shuttle to and from the port. We were VERY pleased with that service and would definitely use it again.

2
★★★★★

We booked under the cruise package and took advantage of leaving our car at the hotel and using the shuttle to and from the port. We were VERY pleased with that service and would definitely use it again.

.

We were very pleased with our stay at your hotel, especially the kindness and courtesy of your staff. We chose the hotel because it was recommended by John Hopkins University Hospital for patients and their families. Your staff was extremely kinda and considerate - and even offered a discount on food when they learned I was a patient at the hospital. We were also given a room on a special floor set aside for patients. Thank you so much. Regrettable, I don't know their names. However, the front desk staff members were all quite helpful, as well as the waitresses in the dining room. Please extend our thanks to all.

2
★★★★★

We were very pleased with our stay at your hotel, especially the kindness and courtesy of your staff. We chose the hotel because it was recommended by John Hopkins University Hospital for patients and their families. Your staff was extremely kinda and considerate - and even offered a discount on food when they learned I was a patient at the hospital. We were also given a room on a special floor set aside for patients. Thank you so much. Regrettable, I don't know their names. However, the front desk staff members were all quite helpful, as well as the waitresses in the dining room. Please extend our thanks to all.

.

The staffer who was working the desk at 11:45 am on Thursday, September 23rd, when I checked in was particularly helpful. (I think that his hame was Antoine,) I arrived even earlier than the early check in time booked (12:00). He had the room ready within a few minutes, and went out of his way to be helpful and supportive. (I had eye surgery early that morning and was still ""patched up."") He did everything possible to expedite a postive experience. You are fortunate to have such an outstanding employee. I hope that he is recognized for his excellent representation of the Best Western name.

2
★★★★★

The staffer who was working the desk at 11:45 am on Thursday, September 23rd, when I checked in was particularly helpful. (I think that his hame was Antoine,) I arrived even earlier than the early check in time booked (12:00). He had the room ready within a few minutes, and went out of his way to be helpful and supportive. (I had eye surgery early that morning and was still ""patched up."") He did everything possible to expedite a postive experience. You are fortunate to have such an outstanding employee. I hope that he is recognized for his excellent representation of the Best Western name.

.

Staff was extremely nice and the breakfast was delicious!

2
★★★★★

Staff was extremely nice and the breakfast was delicious!

.

I'd like to thank the house keeping staff for the prompt return of my wallet which I left in the room. Most importantly I would like to thank Best Western for offering a military discount, this is in my opinion the best way to encourage return visits.

2
★★★★★

I'd like to thank the house keeping staff for the prompt return of my wallet which I left in the room. Most importantly I would like to thank Best Western for offering a military discount, this is in my opinion the best way to encourage return visits.

.

Dinner was very well done. Sauce was seasoned perfectly. Fresh herbs were a very welcome addition. Fish was fried superbly. Kudos!

2
★★★★★

Dinner was very well done. Sauce was seasoned perfectly. Fresh herbs were a very welcome addition. Fish was fried superbly. Kudos!

.

Almost ALL staff P.R./Bar gals just beautiful. We've stayed OFTEN whilte at J.H. Great to see familiar staff.

2
★★★★★

Almost ALL staff P.R./Bar gals just beautiful. We've stayed OFTEN whilte at J.H. Great to see familiar staff.

.

I was extremely satisfied with all aspects of my stay. The Best Western was recommended by the Johns Hopkins administrative staff, as being a good option for an overnight stay. They also recommended the Holiday Inn, which was even closer. I called them first, but received no answer after several tries. When they finally answered the phone, they put me on hold for over 10 minutes, at which point I decided that I would not stay in such a poorly managed facility, no matter what. Lucky me. I then called Best Western, where the phone was promptly answered by a professional and very helpful staffer who was able to arrange an early check in following my surgery. The shuttle was an extra bonus, not only for me, but for my friend - who took a harbor tour while I slept. All in all, a great experience. I would definitely recommend this hotel to others.

2
★★★★★

I was extremely satisfied with all aspects of my stay. The Best Western was recommended by the Johns Hopkins administrative staff, as being a good option for an overnight stay. They also recommended the Holiday Inn, which was even closer. I called them first, but received no answer after several tries. When they finally answered the phone, they put me on hold for over 10 minutes, at which point I decided that I would not stay in such a poorly managed facility, no matter what. Lucky me. I then called Best Western, where the phone was promptly answered by a professional and very helpful staffer who was able to arrange an early check in following my surgery. The shuttle was an extra bonus, not only for me, but for my friend - who took a harbor tour while I slept. All in all, a great experience. I would definitely recommend this hotel to others.

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It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!

2
★★★★★

It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!

.

It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!

2
★★★★★

It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!

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This is a very well run Best Western, almost no problems.

2
★★★★★

This is a very well run Best Western, almost no problems.

.

For those of us who know Best Western as a chain of hotel properties that have seen better days (""Worst Western""), this location is a pleasant surprise. Clean, well-apponted rooms & public areas, a free breakfast including ""eggs"" and ""sausage"", and a USA Today (in a stack in by the restaurant) made this an enjoyable stay - and one of the few decent places in Baltimore that is anywhere near a reasonable price

2
★★★★★

For those of us who know Best Western as a chain of hotel properties that have seen better days (""Worst Western""), this location is a pleasant surprise. Clean, well-apponted rooms & public areas, a free breakfast including ""eggs"" and ""sausage"", and a USA Today (in a stack in by the restaurant) made this an enjoyable stay - and one of the few decent places in Baltimore that is anywhere near a reasonable price

.

appreciated the prompt response when we requested dry towels for the pool area. thank you!

2
★★★★★

appreciated the prompt response when we requested dry towels for the pool area. thank you!

.

we were Johns Hopkins patient, and have stayed in this hotel for several times each year for many years.

2
★★★★★

we were Johns Hopkins patient, and have stayed in this hotel for several times each year for many years.

.

my husband and i enjoyed our stay in baltimore and our experience at this best western. we were pleased at the convenience of the shuttle service which we used to see many downtown attractions. the staff was friendly and courteous and quite helpful to us. and when you visit, be sure to try the blueberry muffins!

2
★★★★★

my husband and i enjoyed our stay in baltimore and our experience at this best western. we were pleased at the convenience of the shuttle service which we used to see many downtown attractions. the staff was friendly and courteous and quite helpful to us. and when you visit, be sure to try the blueberry muffins!

.

The lobby was nicely decorated and the front desk staff were friendly and helpful. The room was clean and the high speed internet worked fine. We enjoyed the pool which was located on the first floor and close to the elevator. Our free breakfast in the morning was very good with lots of choices and very friendly staff. We took advantage of the free shuttle to the inner harbor which travelled through Fell's Point via Johns Hopkins. It was a nice tour through parts of Balt. we hadn't seen before. Very nice. All in all, for the price, Baltimore Best Western Hotel & Conference Center is great value for a nice hotel.

2
★★★★★

The lobby was nicely decorated and the front desk staff were friendly and helpful. The room was clean and the high speed internet worked fine. We enjoyed the pool which was located on the first floor and close to the elevator. Our free breakfast in the morning was very good with lots of choices and very friendly staff. We took advantage of the free shuttle to the inner harbor which travelled through Fell's Point via Johns Hopkins. It was a nice tour through parts of Balt. we hadn't seen before. Very nice. All in all, for the price, Baltimore Best Western Hotel & Conference Center is great value for a nice hotel.

.

Liked the breakfast,shuttle and gift shop.

2
★★★★★

Liked the breakfast,shuttle and gift shop.

.

The desk people were very friendly/ helpful. The breakfast buffet was an unexpected supprise. I had an appointment at John Hopkins. The shuttle driver knew exactly where to go, everything worked out great. I read other reviews of this hotel & almost changed my reservation because of them. My experience at this hotel was better than average.

2
★★★★★

The desk people were very friendly/ helpful. The breakfast buffet was an unexpected supprise. I had an appointment at John Hopkins. The shuttle driver knew exactly where to go, everything worked out great. I read other reviews of this hotel & almost changed my reservation because of them. My experience at this hotel was better than average.

.

I was there with my wife and 3 grandkids. For $98 (AARP discount), you get a heated pool, a gym, a sauna, a hot tub, free wifi, free breakfast, and free shuttle service to the Inner Harbor. I think this is a GREAT deal, and we'll be back. The room was clean, and the staff were extremely helpful with directions and advice, and were very friendly. And a McDonald's in the parking lot (hey, the grandkids thought that was awesome).

2
★★★★★

I was there with my wife and 3 grandkids. For $98 (AARP discount), you get a heated pool, a gym, a sauna, a hot tub, free wifi, free breakfast, and free shuttle service to the Inner Harbor. I think this is a GREAT deal, and we'll be back. The room was clean, and the staff were extremely helpful with directions and advice, and were very friendly. And a McDonald's in the parking lot (hey, the grandkids thought that was awesome).

.

We received service with a smile and the staff were genuinely welcoming.

2
★★★★★

We received service with a smile and the staff were genuinely welcoming.

.

Check-in and check-out was quick and easy. Front desk gave us a courtesy call about a 1/2 hour after we checked in to make sure the room was okay.

2
★★★★★

Check-in and check-out was quick and easy. Front desk gave us a courtesy call about a 1/2 hour after we checked in to make sure the room was okay.

.

We stayed 1 night here on a 16day tour of the capital region. This was an excellent hotel with no problems (and yes we had some in others!!) This is a going places hotel-the room was large, well serviced and excellent air con. Reception staff were excellent polite, helpful and although we didin't try the theatre on site we wished we had.\nThe free shuttle service which you need to book on arrival runs on the hour from hotel except over lunch and dinner and collects on the half hour at the inner harbour.\n\nWe returned from a full day at the harbour and ate in the restaurant which was excellent and also produced a great breakfast.

2
★★★★★

We stayed 1 night here on a 16day tour of the capital region. This was an excellent hotel with no problems (and yes we had some in others!!) This is a going places hotel-the room was large, well serviced and excellent air con. Reception staff were excellent polite, helpful and although we didin't try the theatre on site we wished we had.\nThe free shuttle service which you need to book on arrival runs on the hour from hotel except over lunch and dinner and collects on the half hour at the inner harbour.\n\nWe returned from a full day at the harbour and ate in the restaurant which was excellent and also produced a great breakfast.

.

I was pleasantly surprised with my stay. The hotel lobby is large and well-furnished and the entire hotel itself is fairly large. The room was nice, there was free wireless Internet, a fridge and microwave with no extra charge, and the bathroom was sufficient, but old (there was some stuff peeling from corners/walls). The shower head was nice.

2
★★★★★

I was pleasantly surprised with my stay. The hotel lobby is large and well-furnished and the entire hotel itself is fairly large. The room was nice, there was free wireless Internet, a fridge and microwave with no extra charge, and the bathroom was sufficient, but old (there was some stuff peeling from corners/walls). The shower head was nice.

.

Our stay included a nice breakfast each morning. There was plenty to choose from with a hot buffet type meal. It was free too! One of our family members has special dietary needs and we were very happy that the staff went beyond the norm in making something special both mornings. They even remembered what we needed the 2nd morning.\nI would definitely stay here again.

2
★★★★★

Our stay included a nice breakfast each morning. There was plenty to choose from with a hot buffet type meal. It was free too! One of our family members has special dietary needs and we were very happy that the staff went beyond the norm in making something special both mornings. They even remembered what we needed the 2nd morning.\nI would definitely stay here again.

.

We spent a night at this hotel to visit Toby's Dinner Theater and the service was wonderful. The lobby was very nice and the rooms were great. I actually felt at home with the staff. The shuttle driver that took us to the Harbor was very nice and fun to be around. We found it a joy to tip him for his service. (He never mentioned a tip to us). I would recommend this hotel to anyone. Although the bus terminal is connected to this hotel, you would not know it unless you look that way. I had 22 guest with me and everyone enjoyed this hotel. I will be returning.

2
★★★★★

We spent a night at this hotel to visit Toby's Dinner Theater and the service was wonderful. The lobby was very nice and the rooms were great. I actually felt at home with the staff. The shuttle driver that took us to the Harbor was very nice and fun to be around. We found it a joy to tip him for his service. (He never mentioned a tip to us). I would recommend this hotel to anyone. Although the bus terminal is connected to this hotel, you would not know it unless you look that way. I had 22 guest with me and everyone enjoyed this hotel. I will be returning.

.

The lobby was nicely decorated and the front desk staff were friendly and helpful. The room was clean and the high speed internet worked fine. We enjoyed the pool which was located on the first floor and close to the elevator. Our free breakfast in the morning was very good with lots of choices and very friendly staff. We took advantage of the free shuttle to the inner harbor which travelled through Fell's Point via Johns Hopkins. It was a nice tour through parts of Balt. we hadn't seen before. Very nice. All in all, for the price, Baltimore Best Western Hotel & Conference Center is great value for a nice hotel.

2
★★★★★

The lobby was nicely decorated and the front desk staff were friendly and helpful. The room was clean and the high speed internet worked fine. We enjoyed the pool which was located on the first floor and close to the elevator. Our free breakfast in the morning was very good with lots of choices and very friendly staff. We took advantage of the free shuttle to the inner harbor which travelled through Fell's Point via Johns Hopkins. It was a nice tour through parts of Balt. we hadn't seen before. Very nice. All in all, for the price, Baltimore Best Western Hotel & Conference Center is great value for a nice hotel.

.

We needed a room for one night while we were attending an event and the Best Western was a good choice. Close to I-95 but we couldn't hear the traffic.

2
★★★★★

We needed a room for one night while we were attending an event and the Best Western was a good choice. Close to I-95 but we couldn't hear the traffic.

.

Overall it was a great experience. My husband and I stay at Best Westerns when we travel across the USA. This time my brothers and 93 year old mother stayed at the hotel upon my recommendation. They were very pleased with the hotel. They couldn't get over how well the beds were for sleeping and the pillows. They loved the breakfast. It was a great time for my family. We needed more towels and they were delivered within a few minutes. Thank you for having such a quality hotel, one that we can find comfortable throughout our travels.

2
★★★★★

Overall it was a great experience. My husband and I stay at Best Westerns when we travel across the USA. This time my brothers and 93 year old mother stayed at the hotel upon my recommendation. They were very pleased with the hotel. They couldn't get over how well the beds were for sleeping and the pillows. They loved the breakfast. It was a great time for my family. We needed more towels and they were delivered within a few minutes. Thank you for having such a quality hotel, one that we can find comfortable throughout our travels.

.

Stayed at this hotel for the preakness weekend. We arrived at 9 amand our bags were placed in a locked room untill check in time. We still received the free breakfast and use of the shuttle even before our checkin time. Received everything that was promised. Hourly shuttle to inner harbor was wonderfull. Very polite and friendly drivers. Rooms were clean and entire hotel was very well kept. Breakfast was much better than most complimentary breakfast and waite staff also very friendly and polite. \n

2
★★★★★

Stayed at this hotel for the preakness weekend. We arrived at 9 amand our bags were placed in a locked room untill check in time. We still received the free breakfast and use of the shuttle even before our checkin time. Received everything that was promised. Hourly shuttle to inner harbor was wonderfull. Very polite and friendly drivers. Rooms were clean and entire hotel was very well kept. Breakfast was much better than most complimentary breakfast and waite staff also very friendly and polite. \n

.

we arrived very late Friday night we had no problems checking in and we were granted a room with a city view.\n

2
★★★★★

we arrived very late Friday night we had no problems checking in and we were granted a room with a city view.\n

.

The breakfast buffet had plenty of choices and even the picky teenager ate both mornings.\n

2
★★★★★

The breakfast buffet had plenty of choices and even the picky teenager ate both mornings.\n

.

Room was clean and comfortable, beds were of decent size and had plenty of pillows, bathroom was adequate, TV was good, microwave and refrigerator always a plus.\n

2
★★★★★

Room was clean and comfortable, beds were of decent size and had plenty of pillows, bathroom was adequate, TV was good, microwave and refrigerator always a plus.\n

.

There is a restaurant in the lobby of the hotel which was quite nice.\n\nI would recommend this hotel to others.

2
★★★★★

There is a restaurant in the lobby of the hotel which was quite nice.\n\nI would recommend this hotel to others.

.

The Hotel has been recently renovated and looks great.\n

2
★★★★★

The Hotel has been recently renovated and looks great.\n

.

The service at the hotel was great and I have no problems with them at all. The shuttle was great because after a long day at work I was able to take the shuttle to the inner harbor and not have to worry about driving and parking. I will stay at this hotel the next time I'm in town!\n

2
★★★★★

The service at the hotel was great and I have no problems with them at all. The shuttle was great because after a long day at work I was able to take the shuttle to the inner harbor and not have to worry about driving and parking. I will stay at this hotel the next time I'm in town!\n

.

Well, it's not in a great location but then again the location is the best part of this hotel. Close to the inner-harbor, close to Canton with its cafes and restaurants,close to Little Italy, close to sporting fileds and close to JohnsHopkins.\n

2
★★★★☆

Well, it's not in a great location but then again the location is the best part of this hotel. Close to the inner-harbor, close to Canton with its cafes and restaurants,close to Little Italy, close to sporting fileds and close to JohnsHopkins.\n

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our rooms were clean, fresh and well maintained.\n

2
★★★★★

our rooms were clean, fresh and well maintained.\n

.

Came for the first time to Baltimore to celebrate our 35 anniversary. Had a rate in mind and it was met. The hotel is right off the interstate but you never hear any noise. The hotel had great service, friendly staff, a free shuttle to the inner harbor and conference center and probably the best thing of all was the dinner theater on the hotel premises! The meal and musical was fantastic. The dinner theater is a must if you enjoy arts. All the staff went out of their way to make you comfortable. The breakfast buffet was excellent and the girl in charge of the early buffet give new and wonderful meaning to smiling and friendliness! We could all take a lesson from her!\nThis trip was exactly what we needed and asked for! Thanks Best Western and CC Baltimore!

2
★★★★★

Came for the first time to Baltimore to celebrate our 35 anniversary. Had a rate in mind and it was met. The hotel is right off the interstate but you never hear any noise. The hotel had great service, friendly staff, a free shuttle to the inner harbor and conference center and probably the best thing of all was the dinner theater on the hotel premises! The meal and musical was fantastic. The dinner theater is a must if you enjoy arts. All the staff went out of their way to make you comfortable. The breakfast buffet was excellent and the girl in charge of the early buffet give new and wonderful meaning to smiling and friendliness! We could all take a lesson from her!\nThis trip was exactly what we needed and asked for! Thanks Best Western and CC Baltimore!

.

The staff of the hotel were extremely helpful and friendly. I'd stay here again just for the price, the free breakfast and the free shuttle into the Harbor. The shuttle runs from 7 a.m. - 11 p.m. If you need to take a taxi it is $14.00 from the Harbor to the hotel. We didn't need to do this as the free shuttle was always on time. If you want to save your money to do fun things and not spend it on a hotel room, this is the place to stay.

2
★★★★★

The staff of the hotel were extremely helpful and friendly. I'd stay here again just for the price, the free breakfast and the free shuttle into the Harbor. The shuttle runs from 7 a.m. - 11 p.m. If you need to take a taxi it is $14.00 from the Harbor to the hotel. We didn't need to do this as the free shuttle was always on time. If you want to save your money to do fun things and not spend it on a hotel room, this is the place to stay.

Message from Best Western Plus Hotel & Conference Center

At the Best Western Plus Hotel & Conference Center you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hotel & Conference Center will stand out among other hotels in Baltimore,MD. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hotel & Conference Center will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

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