Grille At Park Circle

★★★☆☆
  • 325 Virginia Ave

    Hagerstown, MD 21740

    Map & Directions
  • 301-797-9100

About Grille At Park Circle

Categories

Food

Food
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3.0 2
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The food at The Grille is wonderful. But how great can it taste if every time you need a waitress you feel like your burdening her?? It took us 30 minutes to get a waitress to even come take our order, and when she did finally get there, she wouldn't even try to apologize or explain why it took so long. She just walked away! Now, that is not customer service. Especially when we had 4 people at the table and she would only ask one for an order and just leave, not even caring if anyone else in our party wanted anything. I never complain to an owner, but at that point we had to. Worst part was, he was just as snippy as she was, though he did try to help us, you could tell that he didn't want to. Their lack of good service made the experience the most horrible I've had in a restaurant.

2
★★☆☆☆

The food at The Grille is wonderful. But how great can it taste if every time you need a waitress you feel like your burdening her?? It took us 30 minutes to get a waitress to even come take our order, and when she did finally get there, she wouldn't even try to apologize or explain why it took so long. She just walked away! Now, that is not customer service. Especially when we had 4 people at the table and she would only ask one for an order and just leave, not even caring if anyone else in our party wanted anything. I never complain to an owner, but at that point we had to. Worst part was, he was just as snippy as she was, though he did try to help us, you could tell that he didn't want to. Their lack of good service made the experience the most horrible I've had in a restaurant.

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Food is good and there are a lot of selections. The atmosphere is cozy. Service is good. Alcohol is available. Not a lot to look at from the outside -- so it is a surprize!

PROS: food
CONS: exterior

4
★★★★☆

Food is good and there are a lot of selections. The atmosphere is cozy. Service is good. Alcohol is available. Not a lot to look at from the outside -- so it is a surprize!

PROS: food
CONS: exterior

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