A-Plus Computers Inc

★★★☆☆
We Do It All!
  • 8066 Philadelphia Rd

    Baltimore, MD 21237

    Map & Directions
  • 410-663-4900

About A-Plus Computers Inc

Hours
Monday: 9:00 a.m. to 6:00 p.m. Tuesday: 9:00 a.m. to 6:00 p.m. Wednesday: 9:00 a.m. to 6:00 p.m. Thursday: 9:00 a.m. to 6:00 p.m. Friday: 9:00 a.m. to 6:00 p.m. Saturday: CLOSED Sunday: CLOSED

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.

Great place, never disappointed in any service received - Highly recommended!

3
★★★★★

Great place, never disappointed in any service received - Highly recommended!

.

This place is the worst, after dumping about $1000.00 into my 2 laptops on memory upgrades and Virus removal at $75.00 deposit per visit not to mentioned the final outrageous bill which never resolved the problems and cheap free antivirus software that did more harm than good this place should be removed from the face of the earth. The manager Mike is an racist idiot who thinks no one outside of his supermist realm knows technology. Save yourself time and money go to Geek Squad or Stables.

1
★☆☆☆☆

This place is the worst, after dumping about $1000.00 into my 2 laptops on memory upgrades and Virus removal at $75.00 deposit per visit not to mentioned the final outrageous bill which never resolved the problems and cheap free antivirus software that did more harm than good this place should be removed from the face of the earth. The manager Mike is an racist idiot who thinks no one outside of his supermist realm knows technology. Save yourself time and money go to Geek Squad or Stables.

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I had taken my computer to A Plus in 2008 having a great experience. When my computer was infected with a virus, I took my computer to them again. This time the experience was absolutely HORRIBLE. The manager, Mike, was especially unprofessional, customer unfriendly, and demeaning. One person quoted a price to remove the virus but charged more and NEVER contacted me first. I did not authorize cleaning or any additional charge They damaged the case of the computer in two places. They never called me to update progress and were rude when I tried to call and find out progress. They make you sign a work order to release the computer but unbeknownst to me, the only receipt you receive is a copy of a $ charge receipt on a white piece of paper. When I called to request the copy of the work order or a detailed copy of the work that was performed, they told me that it is not their policy. I have never dealt with a company that does not give a receipt for the work performed and the type of computer etc. Since I was unable to get any satisfaction with the company, I have taken this matter ( damage, the overcharge and lack of receipt with the detailed list of the work performed ) with the Consumer Protection Divison of the Attorney General's Office. The computer is not working right- an error message comes on each time I turn on the computer. Beware!

0
★☆☆☆☆

I had taken my computer to A Plus in 2008 having a great experience. When my computer was infected with a virus, I took my computer to them again. This time the experience was absolutely HORRIBLE. The manager, Mike, was especially unprofessional, customer unfriendly, and demeaning. One person quoted a price to remove the virus but charged more and NEVER contacted me first. I did not authorize cleaning or any additional charge They damaged the case of the computer in two places. They never called me to update progress and were rude when I tried to call and find out progress. They make you sign a work order to release the computer but unbeknownst to me, the only receipt you receive is a copy of a $ charge receipt on a white piece of paper. When I called to request the copy of the work order or a detailed copy of the work that was performed, they told me that it is not their policy. I have never dealt with a company that does not give a receipt for the work performed and the type of computer etc. Since I was unable to get any satisfaction with the company, I have taken this matter ( damage, the overcharge and lack of receipt with the detailed list of the work performed ) with the Consumer Protection Divison of the Attorney General's Office. The computer is not working right- an error message comes on each time I turn on the computer. Beware!

.

I took my computer to this company to back up my photo software and financial documents; the computer was slowing and I didn't want it to crash. I was looking at the info, but it was backing up slowly. I took it to them and asked them to back up the important info. They told me they backed it up, and put it back on the computer. After spending hours looking for the info, I called and requested a tech to find it. The tech came out, never found ANY of the info they were supposed to have backed up; they charged me an additional $120 to look! They said "We're sorry; this happens all the time." They lost ALL MY PHOTOS of my 6 kids!!!

1
★☆☆☆☆

I took my computer to this company to back up my photo software and financial documents; the computer was slowing and I didn't want it to crash. I was looking at the info, but it was backing up slowly. I took it to them and asked them to back up the important info. They told me they backed it up, and put it back on the computer. After spending hours looking for the info, I called and requested a tech to find it. The tech came out, never found ANY of the info they were supposed to have backed up; they charged me an additional $120 to look! They said "We're sorry; this happens all the time." They lost ALL MY PHOTOS of my 6 kids!!!

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.

I had a problem with my laptop not turning on sometimes and cutting off. I took it to Best Buy and they recommended A Plus, I took it there and they said no problem. They had it fixed in a day, and for only $100. Since then I have recommended them to my friends and work, they have all been extremely happy and 1 even bought me dinner because of it. These guys are great. Thank Mike for the great service.

5
★★★★★

I had a problem with my laptop not turning on sometimes and cutting off. I took it to Best Buy and they recommended A Plus, I took it there and they said no problem. They had it fixed in a day, and for only $100. Since then I have recommended them to my friends and work, they have all been extremely happy and 1 even bought me dinner because of it. These guys are great. Thank Mike for the great service.

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This company is GREAT!!! They are fast and honest. Their prices are extremely reasonable and exectional service. The people there are very friendly and helpful. I have used their service numerous times and everytime was wonderful. They can do anything when it comes to computers.

5
★★★★★

This company is GREAT!!! They are fast and honest. Their prices are extremely reasonable and exectional service. The people there are very friendly and helpful. I have used their service numerous times and everytime was wonderful. They can do anything when it comes to computers.

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I had a horrible time with these guys. They claim that you just have to bring your computer in and they will give it a look and a diagnosis and then you can be on the road to getting a quick solution. Well it took these guys a day or two to eventually figure out that the hard drive was bad. Then they had to spend time getting a new part while the days clicked away. While all this was going on, they never bothered to call to update the progress, even after requesting them to do so and having them say they would. You were expected to call them. Eventually I couldn't stand the wait anymore and took it to another person who fixed my computer in a few hours. I do not recommend giving these guys business.

1
★☆☆☆☆

I had a horrible time with these guys. They claim that you just have to bring your computer in and they will give it a look and a diagnosis and then you can be on the road to getting a quick solution. Well it took these guys a day or two to eventually figure out that the hard drive was bad. Then they had to spend time getting a new part while the days clicked away. While all this was going on, they never bothered to call to update the progress, even after requesting them to do so and having them say they would. You were expected to call them. Eventually I couldn't stand the wait anymore and took it to another person who fixed my computer in a few hours. I do not recommend giving these guys business.

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