Bob Bell Chevrolet Of Bel Air Inc

★★★☆☆
  • 1230 Baltimore Pike

    Bel Air, MD 21014

    Map & Directions
  • 410-879-2544

Automotive

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Bob Bell Chev Of Belair Inc

1230 Bel Air Rd Bel Air, MD

3.2857 7
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I had my vehicle in the service department in February of 2015 and back in again in April 2015 for basically the same thing. I haven't been pleased at all with the amount of money I have had to spend when it seems as though the same

3
★★★★★

I had my vehicle in the service department in February of 2015 and back in again in April 2015 for basically the same thing. I haven't been pleased at all with the amount of money I have had to spend when it seems as though the same

.

After looking at a lot of different cars I decided to look at a Sonic RS. When I arrived at the dealership I was promptly greeted by my salesman Jesse Fletcher. I went and got the car immediately and we went for a test drive. After we went to the office to go over the numbers but at that time they didn't work out. I don't have the best credit and knew it would be hard work. After two weeks instead of giving up he kept trying. My salesman and his uncle, who also works their, kept at it. Finally getting me the price I want on the car that I wanted. Also they cut my interest rate in half. I would recommend them to anyone I know. It was a awesome experience

5
★★★★★

After looking at a lot of different cars I decided to look at a Sonic RS. When I arrived at the dealership I was promptly greeted by my salesman Jesse Fletcher. I went and got the car immediately and we went for a test drive. After we went to the office to go over the numbers but at that time they didn't work out. I don't have the best credit and knew it would be hard work. After two weeks instead of giving up he kept trying. My salesman and his uncle, who also works their, kept at it. Finally getting me the price I want on the car that I wanted. Also they cut my interest rate in half. I would recommend them to anyone I know. It was a awesome experience

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I had an good experience initially purchasing my used vehicle. Of course they were going to be as nice as possible to make the sale. They told me to call with any questions and they would gladly answer them! As soon as I asked the question, I was literally screamed at for a solid 10 minutes by the Manager of Finance, Mike Lyle. I was told I was questioning $100 and was being ridiculous and crazy. I asked him to stop attacking me and he screamed at me "I resent that!" He was threatening, and I honestly felt like an abused girlfriend! He said, I should be glad the conversation lasted as long as it did. I said, "I felt you were ready to hang up on me any minute." I told him I worked in customer service and I have never acted this way to a customer and do not find it appropriate. He then stated, "Since you work in customer service, let me ask you..have you ever had a bad day??" I didn't even know what to say! I started crying hysterically and he told me there was no reason for me to be crying. Can you believe it??? Basically, let someone tear you down and make you feel as small as possible...but there is no need to get upset!! I will never recommend Bob Bell to anyone and tell everyone exactly the emotional abuse I went through buying something that cost me half of what I make in a year and should have made me happy. Now, I feel the car is tainted and I will never be able to enjoy it! Mike Lyle is a horrible human being and should never be allowed to have any position in the customer service business and as far as I am concerned, his temper will end his career and he will probably end up in prison because he will take it too far!!!

1
★☆☆☆☆

I had an good experience initially purchasing my used vehicle. Of course they were going to be as nice as possible to make the sale. They told me to call with any questions and they would gladly answer them! As soon as I asked the question, I was literally screamed at for a solid 10 minutes by the Manager of Finance, Mike Lyle. I was told I was questioning $100 and was being ridiculous and crazy. I asked him to stop attacking me and he screamed at me "I resent that!" He was threatening, and I honestly felt like an abused girlfriend! He said, I should be glad the conversation lasted as long as it did. I said, "I felt you were ready to hang up on me any minute." I told him I worked in customer service and I have never acted this way to a customer and do not find it appropriate. He then stated, "Since you work in customer service, let me ask you..have you ever had a bad day??" I didn't even know what to say! I started crying hysterically and he told me there was no reason for me to be crying. Can you believe it??? Basically, let someone tear you down and make you feel as small as possible...but there is no need to get upset!! I will never recommend Bob Bell to anyone and tell everyone exactly the emotional abuse I went through buying something that cost me half of what I make in a year and should have made me happy. Now, I feel the car is tainted and I will never be able to enjoy it! Mike Lyle is a horrible human being and should never be allowed to have any position in the customer service business and as far as I am concerned, his temper will end his career and he will probably end up in prison because he will take it too far!!!

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I got more for my trade in at Bob Bell in Bel Air and they gave me a great price on my new Cobalt.

I bought my almost 3 years ago and the people at this dealership were great. I owed alot on my trade (a Dodge) and they gave me more than anyone else.

5
★★★★★

I got more for my trade in at Bob Bell in Bel Air and they gave me a great price on my new Cobalt.

I bought my almost 3 years ago and the people at this dealership were great. I owed alot on my trade (a Dodge) and they gave me more than anyone else.

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We bought one vehicle from Bob Bell Chevy in Bel air and would never make that mistake again. We were lied to the entire time about the loan amount, and I had to take off work to come and sign papers, only to be told I had to wait until the salesman got back from lunch. I was late getting back to work because he didn't really care if he got the sale or not. Unfortunately at the time, they were the only ones in the immediate area that had the car we really wanted with the particular features we needed. We would not go back.

1
★☆☆☆☆

We bought one vehicle from Bob Bell Chevy in Bel air and would never make that mistake again. We were lied to the entire time about the loan amount, and I had to take off work to come and sign papers, only to be told I had to wait until the salesman got back from lunch. I was late getting back to work because he didn't really care if he got the sale or not. Unfortunately at the time, they were the only ones in the immediate area that had the car we really wanted with the particular features we needed. We would not go back.

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I bought my SUV there. The salesman messed up my financing and tried to blame me when I went back the next day after I discovered the problem. Then I went back for a problem I was having. The service department ran quickly through what they did and walked away, leaving me with many unanswered questions. I have never gone back since and never will.

2
★★☆☆☆

I bought my SUV there. The salesman messed up my financing and tried to blame me when I went back the next day after I discovered the problem. Then I went back for a problem I was having. The service department ran quickly through what they did and walked away, leaving me with many unanswered questions. I have never gone back since and never will.

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I bought my first car from them and werent to thrilled with their salesmen but I also bought my third car from them and loved it so I guess it depends on who you talk too

3
★★★☆☆

I bought my first car from them and werent to thrilled with their salesmen but I also bought my third car from them and loved it so I guess it depends on who you talk too

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