Footlights Dance & Theater Btq

★★★☆☆
  • 306 E Church St

    Frederick, MD 21701

    Map & Directions
  • 301-696-1558

About Footlights Dance & Theater Btq

Hours
Mon-Fri 11am-7pm, Sat 10am-4pm

Shopping

Shopping
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I just had to write a review for this great store. My daughter and I traveled one hour out of our way and it was so worth it. There were three friendly and knowledgeable salespeople available to help with a pointe shoe fitting - and I was super impressed with the inventory and variety of brands of pointe shoes. The store is clean and organized and full of top brands and unique items. My daughter was like a kid in a candy store. I will make the trek here from now on for any dance supplies that we need in the future. Leotards, all types of dance shoes, accessories - whatever you need, they have it. Superb!

5
★★★★★

I just had to write a review for this great store. My daughter and I traveled one hour out of our way and it was so worth it. There were three friendly and knowledgeable salespeople available to help with a pointe shoe fitting - and I was super impressed with the inventory and variety of brands of pointe shoes. The store is clean and organized and full of top brands and unique items. My daughter was like a kid in a candy store. I will make the trek here from now on for any dance supplies that we need in the future. Leotards, all types of dance shoes, accessories - whatever you need, they have it. Superb!

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I probably will never shop there again. I bought 2 leotards, off the clearance rack. I didn't know they had a separate return policy. When my daughter tried the leotard on, I asked the sales person if it fit (in her opinion). She said if she started pulling at it, it was probably too small and I could take it home, see if she was okay in it and then return it (She is almost 5 and gets very uncomfortable easily in her clothes). When I took it back I was told I couldn't return clearance items. The sales person had to ask someone else first though, so I guess no one really knows or they decide when people come in. I went out to the car and came back and looked on my receipt and the tag and found no sign saying clearance items could not be return, so I went back and asked the sales person where it said no returns, because I was told by another sales person I could bring it back. She immediately got incredibly nasty and pointed to a sign with tiny, tiny print behind the cash register (taped to the back of a display case - I was supposed to know this was for customers? it could have been closing instructions for an employee) and then said "its all over the store" I spent 2 hours in the store a week earlier and saw it no where.. Anyway, the return policy is not the point, the complete and utter rudeness of the staff when I asked a simple question to clarify the policy was uncalled for. I was not "fighting" it, I was just asking where it was printed, because someone else told me differently. So the staff either needs to be all on the same page, or it needs to be printed where customers can read it (maybe with the title "customer return policy" that might be helpful so a customer knows they are supposed to read it). I had never shopped at the store before and well, I never will again, just because of how I was treated.

1
★☆☆☆☆

I probably will never shop there again. I bought 2 leotards, off the clearance rack. I didn't know they had a separate return policy. When my daughter tried the leotard on, I asked the sales person if it fit (in her opinion). She said if she started pulling at it, it was probably too small and I could take it home, see if she was okay in it and then return it (She is almost 5 and gets very uncomfortable easily in her clothes). When I took it back I was told I couldn't return clearance items. The sales person had to ask someone else first though, so I guess no one really knows or they decide when people come in. I went out to the car and came back and looked on my receipt and the tag and found no sign saying clearance items could not be return, so I went back and asked the sales person where it said no returns, because I was told by another sales person I could bring it back. She immediately got incredibly nasty and pointed to a sign with tiny, tiny print behind the cash register (taped to the back of a display case - I was supposed to know this was for customers? it could have been closing instructions for an employee) and then said "its all over the store" I spent 2 hours in the store a week earlier and saw it no where.. Anyway, the return policy is not the point, the complete and utter rudeness of the staff when I asked a simple question to clarify the policy was uncalled for. I was not "fighting" it, I was just asking where it was printed, because someone else told me differently. So the staff either needs to be all on the same page, or it needs to be printed where customers can read it (maybe with the title "customer return policy" that might be helpful so a customer knows they are supposed to read it). I had never shopped at the store before and well, I never will again, just because of how I was treated.

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This store is fantastic in that it has all of your dance needs in a variety of sizes and colors. If you are looking for something specific, you will find it here. I was looking for toddler size ballet shoes in a wide size and they had it! I was so surprised. The prices are good considering the pieces are of high quailty. I will definitely go back.

4
★★★★☆

This store is fantastic in that it has all of your dance needs in a variety of sizes and colors. If you are looking for something specific, you will find it here. I was looking for toddler size ballet shoes in a wide size and they had it! I was so surprised. The prices are good considering the pieces are of high quailty. I will definitely go back.

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Message from Footlights Dance & Theater Btq

To better serve you we will be opening a second location in Silver Spring, MD. For more information go to our website or Facebook page!

More about Footlights Dance & Theater Btq

We carry an extensive selection of ballet, pointe, tap, jazz, hip hop, Irish soft shoes and ballroom shoes.We also offer a large selection of the latest dance apparel and accessories. We have been considered the area's pointe shoe fitting experts since 1991. You never need an appointment for any kind of shoe fitting at Footlights, including pointe shoes! Now open every 3rd Sunday of the month from 1-4pm!

 

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