Columbia Jewelry Svc Ctr

★☆☆☆☆

Shopping

Shopping
More choices in Columbia:
Resultset_next

Piercing Pagoda

900 Commons Drive Dothan, AL

Resultset_next

Gold & Silver Ctr

900 Commons Dr Ste K7 Dothan, AL

1.3333 3
Hi! Sign in to let us know how Columbia Jewelry Svc Ctr was?
Write a Review
.

Please do not use this store for jewelry repair. I made the mistake of going there to get the diamond reset in my (heirloom) engagement ring, and first they did a sloppy job of joining the existing ring to the new setting and I had to get them to redo it, and then clearly the ring setting they suggested was inappropriate for the stone - because today the stone fell out of the setting (less than a year after having it reset). Please don't put yourself through the heartache I am feeling right now!!

1
★☆☆☆☆

Please do not use this store for jewelry repair. I made the mistake of going there to get the diamond reset in my (heirloom) engagement ring, and first they did a sloppy job of joining the existing ring to the new setting and I had to get them to redo it, and then clearly the ring setting they suggested was inappropriate for the stone - because today the stone fell out of the setting (less than a year after having it reset). Please don't put yourself through the heartache I am feeling right now!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Extremely conniving and rude staff with severe price gouging. I went to get store to get a cross pendant engraved as a Christmas gift. I was originally quoted $50 for a simple 13 letter engraving by a young man at the counter and then spoke with manager who finally brought price down to $25, indicating no set prices for their work - only gouging.

I specifically asked for the engraving to be done on the back (indicated by a silver mark). Jeweler engraved the wrong side and attempted to cover his mistake by literally scratching off the silver mark. This made the back look like the front at quick glance. When I took the piece home I noticed the severe scratching, and that the silver mark was obviously missing.

When I brought it back, they were rude and unyielding. They argued saying there was no silver mark and that the scratches were there. Their only offer was to buff it to try to relieve the appearance of the scratch. When I came to pick up the buffed cross, it was thinned by over-buffing.The jeweler refused to offer ANY compensation for their poor quality workmanship and completely RUINED the fine piece of silver jewelry that was brought in.

1
★☆☆☆☆

Extremely conniving and rude staff with severe price gouging. I went to get store to get a cross pendant engraved as a Christmas gift. I was originally quoted $50 for a simple 13 letter engraving by a young man at the counter and then spoke with manager who finally brought price down to $25, indicating no set prices for their work - only gouging.

I specifically asked for the engraving to be done on the back (indicated by a silver mark). Jeweler engraved the wrong side and attempted to cover his mistake by literally scratching off the silver mark. This made the back look like the front at quick glance. When I took the piece home I noticed the severe scratching, and that the silver mark was obviously missing.

When I brought it back, they were rude and unyielding. They argued saying there was no silver mark and that the scratches were there. Their only offer was to buff it to try to relieve the appearance of the scratch. When I came to pick up the buffed cross, it was thinned by over-buffing.The jeweler refused to offer ANY compensation for their poor quality workmanship and completely RUINED the fine piece of silver jewelry that was brought in.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I tried to get the Columbia Jewelry Service Center to repair a silver watch band. They basically said they could not do it without sending it to the manufacturer and it would be very expensive. I found a kiosk in the mall that ordered the part and had it fixed for a third of the cost without sending it to the manufacturer.

2
★★☆☆☆

I tried to get the Columbia Jewelry Service Center to repair a silver watch band. They basically said they could not do it without sending it to the manufacturer and it would be very expensive. I found a kiosk in the mall that ordered the part and had it fixed for a third of the cost without sending it to the manufacturer.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Columbia Jewelry Svc Ctr, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review