Sandy Spring Bank

★☆☆☆☆
39.1485 -77.0668
Map and Directions to Sandy Spring Bank

301-774-6400

17801 Georgia Ave

Olney, MD

20832

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About Sandy Spring Bank

Wholesalers

Wholesalers
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Reviews 1 - 5 of 5.
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This bank Sucks! The new lady there asked me why I don't want to use the online banking and why I use Bank Of America so much and I told her it's mostly because Sandy Springs online banking sucks. They also just send me a letter saying im overdrafted for 24.00 and its the second notice. I never even received a first notice. I rarely use this bank and my balance was 1.29. I put 20.00 in it a month ago and needed to use it and was -.56 cents. I then deposited 1.00. Now how the hell am I overdrafted? Then they tell me in the letter that I must pay the 24.00 today or they will report me to Telechecks! Im closing this account as im finished with this lousy bank.

1
★☆☆☆☆

This bank Sucks! The new lady there asked me why I don't want to use the online banking and why I use Bank Of America so much and I told her it's mostly because Sandy Springs online banking sucks. They also just send me a letter saying im overdrafted for 24.00 and its the second notice. I never even received a first notice. I rarely use this bank and my balance was 1.29. I put 20.00 in it a month ago and needed to use it and was -.56 cents. I then deposited 1.00. Now how the hell am I overdrafted? Then they tell me in the letter that I must pay the 24.00 today or they will report me to Telechecks! Im closing this account as im finished with this lousy bank.

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.

I have been with this bank for over 20 years with 3 different accounts. Every year they get worse, when other banks are getting better with hours and services. The bank hours are so bad I can only make the drive thru one day a week. Online service is just not up to par for 2013 and the staff are the ruddiest people they can find. Last year one of the employees either stole or sold my debit card that never got to me and stole 15K and I had to fight tooth and to put it back the money in my account for over a week, they could have cared less.

The last straw to me finally changing banks was trying to cash a check and the Manager at the Aspen Branch gave me such a hard time and wasted 30 minutes just trying to cash a check and wouldn't do it because it was a business check. She made me get out of my car and go to the ATM. I should thank her because that got my lazy butt in gear and change to a real bank, one that has hours and services like taking a photo of my check to cash. If you want hassles, high fees and bad hours this bank is for you.

1
★☆☆☆☆

I have been with this bank for over 20 years with 3 different accounts. Every year they get worse, when other banks are getting better with hours and services. The bank hours are so bad I can only make the drive thru one day a week. Online service is just not up to par for 2013 and the staff are the ruddiest people they can find. Last year one of the employees either stole or sold my debit card that never got to me and stole 15K and I had to fight tooth and to put it back the money in my account for over a week, they could have cared less.

The last straw to me finally changing banks was trying to cash a check and the Manager at the Aspen Branch gave me such a hard time and wasted 30 minutes just trying to cash a check and wouldn't do it because it was a business check. She made me get out of my car and go to the ATM. I should thank her because that got my lazy butt in gear and change to a real bank, one that has hours and services like taking a photo of my check to cash. If you want hassles, high fees and bad hours this bank is for you.

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1 out of 1 people found this review helpful.

.

This bank has gotten worse every year since 2005. dont expect anything close to customer service that other banks give freely. I walked into one branch in gaithersburg area and the staff was extremely rude. not busy ay all with customers and acted like i was causing them problems just for being there. That manager lied to me about ordering my checks and then said she tried to call me. she never once tried calling me and when i said I never saw your call she became very VERY defensive and I overheard her tell the other manager that "some customers lie" He didnt look very pleased with her saying that. especially seeing me sitting within earshot of that comment, I hope she was reprimanded.

1
★☆☆☆☆

This bank has gotten worse every year since 2005. dont expect anything close to customer service that other banks give freely. I walked into one branch in gaithersburg area and the staff was extremely rude. not busy ay all with customers and acted like i was causing them problems just for being there. That manager lied to me about ordering my checks and then said she tried to call me. she never once tried calling me and when i said I never saw your call she became very VERY defensive and I overheard her tell the other manager that "some customers lie" He didnt look very pleased with her saying that. especially seeing me sitting within earshot of that comment, I hope she was reprimanded.

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1 out of 1 people found this review helpful.

.

I used to like Sandy Spring bank until this past year. I has become more of an inconvenient bank with too many fees. I discovered that if you have an overdrawn account because of one check, they arrange the checks to be paid by the higher amount first so they can collect fees on other items. I recently got hit with 5 overdraft fees when my account was overdrawn by only 240.00. If the bank had not paid one of the checks, my smaller debits including one of 3.58 would have been paid no problem. Instead this bank arranges it for them to pay the large check so the smaller amounts won't clear so they can collect 35.00 on each transaction. I was charged 35.00 on that 3.58 visa check-card purchase. I also noticed that they changed their banking hours. The drive through opens later and they close earlier and they may have all drive in lines handled by one teller. I would think with all their excessive fees they could afford more than one teller.

1
★☆☆☆☆

I used to like Sandy Spring bank until this past year. I has become more of an inconvenient bank with too many fees. I discovered that if you have an overdrawn account because of one check, they arrange the checks to be paid by the higher amount first so they can collect fees on other items. I recently got hit with 5 overdraft fees when my account was overdrawn by only 240.00. If the bank had not paid one of the checks, my smaller debits including one of 3.58 would have been paid no problem. Instead this bank arranges it for them to pay the large check so the smaller amounts won't clear so they can collect 35.00 on each transaction. I was charged 35.00 on that 3.58 visa check-card purchase. I also noticed that they changed their banking hours. The drive through opens later and they close earlier and they may have all drive in lines handled by one teller. I would think with all their excessive fees they could afford more than one teller.

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1 out of 1 people found this review helpful.

.

This was the branch that I opened my first account at many years ago. I still use it from time to time when I am in the area. I have only used the drive thru and ATM in recent years and the only problem that I have had is that the ATM is out of order once in a while. Usually the one on the other side works though.

3
★★★☆☆

This was the branch that I opened my first account at many years ago. I still use it from time to time when I am in the area. I have only used the drive thru and ATM in recent years and the only problem that I have had is that the ATM is out of order once in a while. Usually the one on the other side works though.

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0 out of 1 people found this review helpful.