Beltway Garage Doors

★★★☆☆

About Beltway Garage Doors

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  • Special Trade Contractors
  • Garage Door Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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Baltimore Garage Door

408 E Fayette St, Baltimore Baltimore, MD

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Larry Schafer & Grandson Contractor, Inc.

3403 Mapleview Way Baltimore, MD

2.5333 15
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Called beltway garage door and they where at my house within the hour. The fast and professional service is really appreciated and would be glad to recommended to others. Thank you so much for for the wonderful experience.

5
★★★★★

Called beltway garage door and they where at my house within the hour. The fast and professional service is really appreciated and would be glad to recommended to others. Thank you so much for for the wonderful experience.

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I called Beltway Garage Doors late one Sunday night due to a broken spring. The woman assured me someone would be out there first thing in the morning. Boy... was the technician prompt! He knocked on my door with a smile and repaired my garage in no time! The company charged significantly less than the other companies I had called to repair my broken spring. I am very happy with my service and would DEFINITELY recommend this company to my friends. Thank you BELTWAY DOORS!!

5
★★★★★

I called Beltway Garage Doors late one Sunday night due to a broken spring. The woman assured me someone would be out there first thing in the morning. Boy... was the technician prompt! He knocked on my door with a smile and repaired my garage in no time! The company charged significantly less than the other companies I had called to repair my broken spring. I am very happy with my service and would DEFINITELY recommend this company to my friends. Thank you BELTWAY DOORS!!

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My garage door broke its spring and I couldn't get my car out to get to work. Called them and spoke to a young man, can't remember his name. I told him my car was trapped in and I could't lift the door with the broken spring by myself. He said he had someone working in the area and would have the tech call me. I got a call right back and to make a long story short, I was out of my garage within 1hr of calling. So A++++++++++++++

5
★★★★★

My garage door broke its spring and I couldn't get my car out to get to work. Called them and spoke to a young man, can't remember his name. I told him my car was trapped in and I could't lift the door with the broken spring by myself. He said he had someone working in the area and would have the tech call me. I got a call right back and to make a long story short, I was out of my garage within 1hr of calling. So A++++++++++++++

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1 out of 1 people found this review helpful.

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I called this company late in the afternoon and they were able to have service tech come out that day and fix the broken springs above the door. He had everything working and back to normal within an hour. I would defiantly use this company again for future service.

4
★★★★☆

I called this company late in the afternoon and they were able to have service tech come out that day and fix the broken springs above the door. He had everything working and back to normal within an hour. I would defiantly use this company again for future service.

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I called beltway garage doors and they came right out and repaired and even gave me tips on how to keep my garage door going in the future.HE QUOTED ME A PRICE OVER THE PHONE AND THATS THE PRICE I PAID WHEN HE GOT HERE.I RECOMMEND WHEN YOU CALL ASK FOR DARYL IF YOU LIVE IN VIRGINIA,HE KNOWS WHAT HE IS DOING AND ALSO IS A VERY NICE GUY.I'M SATISFIED 100%.THANKS DARYL

5
★★★★★

I called beltway garage doors and they came right out and repaired and even gave me tips on how to keep my garage door going in the future.HE QUOTED ME A PRICE OVER THE PHONE AND THATS THE PRICE I PAID WHEN HE GOT HERE.I RECOMMEND WHEN YOU CALL ASK FOR DARYL IF YOU LIVE IN VIRGINIA,HE KNOWS WHAT HE IS DOING AND ALSO IS A VERY NICE GUY.I'M SATISFIED 100%.THANKS DARYL

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1 out of 1 people found this review helpful.

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THIS COMPANY SIGNIFICANTLY OVERCHARGED US. The price quoted for the requested service was similar to other companies, good enough to get them the job. Like the stereotypical home repair story, the recommneded fixes once they were at the house added up quickly. I was not home so my wife had to deal with the repairman. He charged $295 for parts that two other companies (Overhead Doors and All About Doors) would have charged $80 for. We were charged $95 for an $8 center bearing. After the fact, I checked the BBB rating and found that they are rated "F". I also saw many negative reviews. All in, I paid $545 for a torsion spring, a center bearing and 12 rollers. The other companies I mentioned would have been in the $350 range. Live and learn. Get multiple quotes and don't go with the first company to answer the phone. I will be disputing the charges and discussing them with the company's owner, if hey will return my call.

1
★☆☆☆☆

THIS COMPANY SIGNIFICANTLY OVERCHARGED US. The price quoted for the requested service was similar to other companies, good enough to get them the job. Like the stereotypical home repair story, the recommneded fixes once they were at the house added up quickly. I was not home so my wife had to deal with the repairman. He charged $295 for parts that two other companies (Overhead Doors and All About Doors) would have charged $80 for. We were charged $95 for an $8 center bearing. After the fact, I checked the BBB rating and found that they are rated "F". I also saw many negative reviews. All in, I paid $545 for a torsion spring, a center bearing and 12 rollers. The other companies I mentioned would have been in the $350 range. Live and learn. Get multiple quotes and don't go with the first company to answer the phone. I will be disputing the charges and discussing them with the company's owner, if hey will return my call.

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Don't use this company. Over-promises and under-delivers. Phone guys will tell you anything to get your business or "try" to keep you happy while they try to remedy a problem. First day I called (week ago Sat), they promised me someone out that day (otherwise I would have called someone else)...guy was obviously too busy because by evening they couldn't get him there, so promised for Monday. Install appears fine so far, but communications between the phone guy and install guy left me with keypad not set and only one remote unit when they promised two for the price. They still owe me a remote control a week after the install with daily promises that it will be delivered (that day...then it isn't). Called again today and the guy answering is obviously so frazzled he just tried the 'promise' routine again. When I told him I'd had enough and would contact my credit card company tomorrow if I don't see it, he told me they'd take care of it, have a nice day and hung up.
You're taking your chances if you use these guys...

1
★☆☆☆☆

Don't use this company. Over-promises and under-delivers. Phone guys will tell you anything to get your business or "try" to keep you happy while they try to remedy a problem. First day I called (week ago Sat), they promised me someone out that day (otherwise I would have called someone else)...guy was obviously too busy because by evening they couldn't get him there, so promised for Monday. Install appears fine so far, but communications between the phone guy and install guy left me with keypad not set and only one remote unit when they promised two for the price. They still owe me a remote control a week after the install with daily promises that it will be delivered (that day...then it isn't). Called again today and the guy answering is obviously so frazzled he just tried the 'promise' routine again. When I told him I'd had enough and would contact my credit card company tomorrow if I don't see it, he told me they'd take care of it, have a nice day and hung up.
You're taking your chances if you use these guys...

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My first interaction with this company was okay, but it quickly went down hill when I request a call-back when the door wasn't working properly a week after their initial repair. When the technician arrived, he immediately started giving me attitude and was extremely rude. He said he had noted several other things wrong with my door on the first service call and that I should have replaced the door, not repaired it. This was different from the conversation I recalled where he said that repairing the door would make it last a couple more years, but eventually it needed to be replaced. Long story short, he said he "adjusted" the door, but when I left the house it still didn't work right. I called the main office and they stated they would send another technician, but so far no one has contacted me.

The technician was so rude and belligerent that I told him to just leave at one point and went inside and locked the doors!

1
★☆☆☆☆

My first interaction with this company was okay, but it quickly went down hill when I request a call-back when the door wasn't working properly a week after their initial repair. When the technician arrived, he immediately started giving me attitude and was extremely rude. He said he had noted several other things wrong with my door on the first service call and that I should have replaced the door, not repaired it. This was different from the conversation I recalled where he said that repairing the door would make it last a couple more years, but eventually it needed to be replaced. Long story short, he said he "adjusted" the door, but when I left the house it still didn't work right. I called the main office and they stated they would send another technician, but so far no one has contacted me.

The technician was so rude and belligerent that I told him to just leave at one point and went inside and locked the doors!

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0 out of 1 people found this review helpful.

.

had this co replace my garage door they replaced the
door with a insulated steel door that works silently. Now my entire house keeps warm because the garage has never been weather tight thank you Beltway Doors

5
★★★★★

had this co replace my garage door they replaced the
door with a insulated steel door that works silently. Now my entire house keeps warm because the garage has never been weather tight thank you Beltway Doors

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1 out of 1 people found this review helpful.

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I should have read these reviews before I recently purchased my garage doors. For five days straight, I was advised by one of the most rude and unprofessional females I ever have done business with (common factor with all these reviews) that someone would call me to fix the doors which are still under warranty. Well you guessed it, no one at all called. On the 5th day when I called them back to find out why I didn't receive a call, she put an individual on the phone who stated he was a "technician" but in reality was someone in the company who I have dealt with since I remembered his voice. When I explained my problem, he told me to basically live with it and its not a problem to worry about (the door was definitely malfunctioning to the point where we couldn't use it). When I told him that this wasn't acceptable, he told me "F--K You" and hung up. Please do research and buy from some other company in the metropolitan area! My battle with them has just begun!

1
★☆☆☆☆

I should have read these reviews before I recently purchased my garage doors. For five days straight, I was advised by one of the most rude and unprofessional females I ever have done business with (common factor with all these reviews) that someone would call me to fix the doors which are still under warranty. Well you guessed it, no one at all called. On the 5th day when I called them back to find out why I didn't receive a call, she put an individual on the phone who stated he was a "technician" but in reality was someone in the company who I have dealt with since I remembered his voice. When I explained my problem, he told me to basically live with it and its not a problem to worry about (the door was definitely malfunctioning to the point where we couldn't use it). When I told him that this wasn't acceptable, he told me "F--K You" and hung up. Please do research and buy from some other company in the metropolitan area! My battle with them has just begun!

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0 out of 1 people found this review helpful.

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I bought a garage door from this outfit in August. All was fine untiul this week when I had a problem with it, and tried to call their DC location to get service. Whoever was taking calls was rude and proceeded to tell me they dont service DC anymore and to look in the "yellow-pages" for help then hung up on me. Whats even more comical is if you go to their web site, www.beltwaydoors.com, regardless if you call another location, all calls go back to the same individual who hangs up on you, again. (Unfortunately for them, I am now in touch with LIFTMASTER's parent companies' CEO to handle accordingly. Stay away from this outfit.

1
★☆☆☆☆

I bought a garage door from this outfit in August. All was fine untiul this week when I had a problem with it, and tried to call their DC location to get service. Whoever was taking calls was rude and proceeded to tell me they dont service DC anymore and to look in the "yellow-pages" for help then hung up on me. Whats even more comical is if you go to their web site, www.beltwaydoors.com, regardless if you call another location, all calls go back to the same individual who hangs up on you, again. (Unfortunately for them, I am now in touch with LIFTMASTER's parent companies' CEO to handle accordingly. Stay away from this outfit.

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It has taken six months to finally get the new garage door we purchased from Beltway Garage Doors working correctly. We learned that the person who sold us the door also installed the door. That would be fine if he knew how to handle installation. Not only did he leave us with a door that did not work properly, he also left a smoldering fire in our pine isle. He did this twice. We reported this to the owner, advised her that we placed a "hold" on our second and last payment, and requested that someone responsible come out and correct the work. She said that they would order another panel and someone else would come out. After another follow-up call, I was told that the panel was in and someone would be out on Friday of that week. Friday came and no one showed.
All of the information already posted about this company and filed with the Better Business Bureau is exactly what we found. They are not well organized, make commitments that they never keep, have been rude over the telephone, many no shows without any customer contact. Full of excuses... the panel did not come in like they thought, then the wrong color panel came in and they had to reorder, the truck broke down, we were too busy so the person scheduled for our repair was pulled off to handle something else, it just goes on and on. After numerous contacts with the owner over a six month period, the door is working. We wonder if this would be the end result if we had not put a hold on the second half of the bill.

1
★☆☆☆☆

It has taken six months to finally get the new garage door we purchased from Beltway Garage Doors working correctly. We learned that the person who sold us the door also installed the door. That would be fine if he knew how to handle installation. Not only did he leave us with a door that did not work properly, he also left a smoldering fire in our pine isle. He did this twice. We reported this to the owner, advised her that we placed a "hold" on our second and last payment, and requested that someone responsible come out and correct the work. She said that they would order another panel and someone else would come out. After another follow-up call, I was told that the panel was in and someone would be out on Friday of that week. Friday came and no one showed.
All of the information already posted about this company and filed with the Better Business Bureau is exactly what we found. They are not well organized, make commitments that they never keep, have been rude over the telephone, many no shows without any customer contact. Full of excuses... the panel did not come in like they thought, then the wrong color panel came in and they had to reorder, the truck broke down, we were too busy so the person scheduled for our repair was pulled off to handle something else, it just goes on and on. After numerous contacts with the owner over a six month period, the door is working. We wonder if this would be the end result if we had not put a hold on the second half of the bill.

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0 out of 1 people found this review helpful.

.

"I had a terrible experiece with these guys...missed appointments, rude service, no return calls. The office manager, who I am told is also the owner of the business, went out of her way to be aggressively rude. Her explanation for not showing up on several occasions was ??we??re busy.? She actually hung up on me at one point. I??ve since learned that: -- Beltway Garage Doors has had 21 complaints processed by the Better Business Bureau in the last three years. Beltway Garage Doors failed to respond to the vast majority of these complaints. -- Their corporate charter was revoked by DC in 1994. -- Neither Virginia nor Maryland has a corporate registration on file for Beltway Garage Doors (although they may be registered under another name). Ultimately, we called Academy Door & Control who resolved the issue in a day or two and charged $200 less then we were quoted by Beltway. "

1
★☆☆☆☆

"I had a terrible experiece with these guys...missed appointments, rude service, no return calls. The office manager, who I am told is also the owner of the business, went out of her way to be aggressively rude. Her explanation for not showing up on several occasions was ??we??re busy.? She actually hung up on me at one point. I??ve since learned that: -- Beltway Garage Doors has had 21 complaints processed by the Better Business Bureau in the last three years. Beltway Garage Doors failed to respond to the vast majority of these complaints. -- Their corporate charter was revoked by DC in 1994. -- Neither Virginia nor Maryland has a corporate registration on file for Beltway Garage Doors (although they may be registered under another name). Ultimately, we called Academy Door & Control who resolved the issue in a day or two and charged $200 less then we were quoted by Beltway. "

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0 out of 1 people found this review helpful.

.

Over a year ago, they installed all new springs & cables, having recommended that since one was broken, it was advisable to do both doors.

The cable on one side is now broken. Last Thursday, they promised that their man would call Friday at 10:30 sharp to say what time he was coming on Friday. No call, no show. At 1:00 pm I called them again. They gave me some song and dance about having someone call in sick, but said to please remain at home- he would come even if it was late.

No call. No show.

On Saturday morning, someone left me a message to call them back. I did. They said that they would be there some time that day and that the repairman would call me shortly to say when. No call. No show.

That is two days of waiting for these people wasted. When I called this morning, the answering service told me that they never get in before 9:30 or 10:00 am, and were unable to give me any name of any responsible person.

Nobody at this business gives a damn about wasting people's time. I would stay away from them. If I find someone more reliable, I will post the information

1
★☆☆☆☆

Over a year ago, they installed all new springs & cables, having recommended that since one was broken, it was advisable to do both doors.

The cable on one side is now broken. Last Thursday, they promised that their man would call Friday at 10:30 sharp to say what time he was coming on Friday. No call, no show. At 1:00 pm I called them again. They gave me some song and dance about having someone call in sick, but said to please remain at home- he would come even if it was late.

No call. No show.

On Saturday morning, someone left me a message to call them back. I did. They said that they would be there some time that day and that the repairman would call me shortly to say when. No call. No show.

That is two days of waiting for these people wasted. When I called this morning, the answering service told me that they never get in before 9:30 or 10:00 am, and were unable to give me any name of any responsible person.

Nobody at this business gives a damn about wasting people's time. I would stay away from them. If I find someone more reliable, I will post the information

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0 out of 1 people found this review helpful.

.

Beltway Garage Doors scheduled a repair on my door in Columbia, MD. I gave them my credit card number so they could proceed without further authorization. I left the side door to garage open for them so they could come anytime that day. They never showed up and when I called I was put on hold for so long I hung up and called again. This went on for several tries. Finally someone found time to speak with me. They said they were trying to get in touch with their workers whom they could not locate, and would call me back. They never did. When I called the next day the said their technician was not coming in that day and I should find someone else to do the work. There was no apology for leaving me stranded with a car inside a garage that I could not retrieve. My impression is that they simply do not care. Is there anything worse one can say about a company? Well, one could say their work was inferior, but then...they would have to show up to do it, eh?

1
★☆☆☆☆

Beltway Garage Doors scheduled a repair on my door in Columbia, MD. I gave them my credit card number so they could proceed without further authorization. I left the side door to garage open for them so they could come anytime that day. They never showed up and when I called I was put on hold for so long I hung up and called again. This went on for several tries. Finally someone found time to speak with me. They said they were trying to get in touch with their workers whom they could not locate, and would call me back. They never did. When I called the next day the said their technician was not coming in that day and I should find someone else to do the work. There was no apology for leaving me stranded with a car inside a garage that I could not retrieve. My impression is that they simply do not care. Is there anything worse one can say about a company? Well, one could say their work was inferior, but then...they would have to show up to do it, eh?

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