American Mattress

★★★☆☆
  • 2165 Defense Hwy

    Crofton, MD 21114

    Map & Directions
  • 410-451-9006

About American Mattress

Hours
Mon - Fri, 10am - 7pm; Sat, 10am - 6pm; Sun, 10am - 2pm

Home & Garden

Home & Garden
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3.2 5
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My husband and I used to hate to go out and buy a mattress. We always felt that we were at some used car lot with some guy ready to sell us a lemon. Well, thanks to American Mattress, we no longer are intimidated buying new mattresses! On the contrary, after meeting the staff, I think we??ve replaced every mattress in our house!

5
★★★★★

My husband and I used to hate to go out and buy a mattress. We always felt that we were at some used car lot with some guy ready to sell us a lemon. Well, thanks to American Mattress, we no longer are intimidated buying new mattresses! On the contrary, after meeting the staff, I think we??ve replaced every mattress in our house!

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I agree that the service was good but they tried charging for delivery when the ad clearly stated "free delivery". After 2 years, Simmons had to come out because the mattress is sagging and we wake up with back aches. Come to find out, the store did a bait and switch. The ad was for a Beautyrest and the store sold us a Sleepers Choice (an inferior mattress). The write up for Sleepers Choice is "for a childs room or cabin, anyplace a less then premium mattress is desired". We got burned.

1
★☆☆☆☆

I agree that the service was good but they tried charging for delivery when the ad clearly stated "free delivery". After 2 years, Simmons had to come out because the mattress is sagging and we wake up with back aches. Come to find out, the store did a bait and switch. The ad was for a Beautyrest and the store sold us a Sleepers Choice (an inferior mattress). The write up for Sleepers Choice is "for a childs room or cabin, anyplace a less then premium mattress is desired". We got burned.

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Pricing was pretty standard, but the delivery, removal and setup was free. They took their time with me with no pressure at all. Everywhere else I went they treated me like they were car salesman closing in for the kill! The friendly attitude here makes it worth the visit. Highly recommend.

5
★★★★★

Pricing was pretty standard, but the delivery, removal and setup was free. They took their time with me with no pressure at all. Everywhere else I went they treated me like they were car salesman closing in for the kill! The friendly attitude here makes it worth the visit. Highly recommend.

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The service when I was buying was great. When the mattress didn't hold up as promised it's been like pulling teeth to get ANYONE to come and look at my mattress. I wake up every morning with a backache. I paid $2500 for the mattress. NO box spring. Just a Restonic King Size mattress.

1
★☆☆☆☆

The service when I was buying was great. When the mattress didn't hold up as promised it's been like pulling teeth to get ANYONE to come and look at my mattress. I wake up every morning with a backache. I paid $2500 for the mattress. NO box spring. Just a Restonic King Size mattress.

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I liked this business because there was a no pressure or jerky salesman. We went in to look around and the owner said sure. Gave us some pricing and he made us feel so valued that we bought our new bed right then. He had lots of varieties, styles and prices. He allowed us to lay on them and test them. He offers a 30 day sleep guarantee. He and his staff delivered the matteress as scheduled. He was punctual and cleaned up all the plastic from the bed and took away our old bed!! Excellent customer service

PROS: no pressure sales, price and convienience
CONS: none

4
★★★★☆

I liked this business because there was a no pressure or jerky salesman. We went in to look around and the owner said sure. Gave us some pricing and he made us feel so valued that we bought our new bed right then. He had lots of varieties, styles and prices. He allowed us to lay on them and test them. He offers a 30 day sleep guarantee. He and his staff delivered the matteress as scheduled. He was punctual and cleaned up all the plastic from the bed and took away our old bed!! Excellent customer service

PROS: no pressure sales, price and convienience
CONS: none

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