Sprint Store

★☆☆☆☆
  • 527 Quince Orchard Rd

    Gaithersburg, MD 20878

    Map & Directions
  • 301-987-5220

About Sprint Store

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
  • Telecommunications
  • Communications
  • Video Conferencing
  • Communications Consultants
Details
  • Cell Phone Rental
  • Cell Phones
Hours
M-Sa 10am-8pm, Su 11am-6pm
Keywords
  • cell phone accessories
  • cell phone repair
  • cell phone repair store
  • cell phone services
  • cell phone stores
  • cell phones
  • cell repair
  • cellular phones
  • cellular service providers
  • electronics store
  • mobile phone store
  • mobile phones
  • phone number
  • phone repair
  • phone store
  • phones repair service
  • sprint
  • sprint plans
  • sprint.com
  • sprint phone
  • sprint phones
  • sprint stores
  • sprint cell phones
  • sprint corporate office
  • sprint store
  • sprint wireless
  • sprint wireless store
  • telephone service
  • used cell phones
  • wireless
  • wireless network
  • tablet
  • Samsung Galaxy
  • Samsung
  • iPhone
  • phones
  • cell phone plans
  • phone and plans
  • galaxy s6
  • galaxy s5
  • Samsung galaxy s5
  • Samsung galaxy s6
  • iPhone 1014
  • iPhone 6 plus
  • iPhone 1013
  • iPhone 6s
  • iPad mini
  • iPad air
  • apple iPhone
  • new iphone
Products
  • Unlimited data (available on select plans)
  • 4G LTE
  • HD Voice
  • phone deals and promotions
  • accessories
  • home phone solutions with Sprint Phone Connect
  • wireless service
Brands
  • Apple
  • Samsung
  • HTC
  • Android
  • LG
  • Motorola
  • Blackberry
  • Bluetooth
  • accessories
Services
  • Repair
  • Bill Pay Service
  • Small Business Expert
  • Espanol
  • Book an Appointment
  • Reserve in Store
  • PokeStop
Languages
  • Spanish

Communications & Utilities

Communications & Utilities
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.

I agree with others - this place is horrible. Plan on waiting for an hour despite having an appointment. Sprint needs a better solution for repair centers. I miss Verizon - practically every store was a repair center. You get what you pay for, I guess. Sprint is much cheaper.

1
★☆☆☆☆

I agree with others - this place is horrible. Plan on waiting for an hour despite having an appointment. Sprint needs a better solution for repair centers. I miss Verizon - practically every store was a repair center. You get what you pay for, I guess. Sprint is much cheaper.

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.

I wouldn't even try to call them. If you go into the store, take a chair and food with you, because you will be there past forever. When you try to call to avoid standing around in the store half a day, the message keeps repeating and asking you to press 3 to speak to someone. After you do this about 4-5 times, that option disappears and if you don't chose option 1 or 2, the stupid computer that answers their phone actually HANGS UP ON YOU!!! I recommend calling the Sprint on Russell AVenue @ Lake Forest Mall - almost as soon as you press 3 the first time, someone answers your call. I think the store on Quince Orchard is so bad because of the staff and management. It takes about 4 employees there to help one person . . . . one person to actually interact with the customer, and 3 others to stand around watching them.

1
★☆☆☆☆

I wouldn't even try to call them. If you go into the store, take a chair and food with you, because you will be there past forever. When you try to call to avoid standing around in the store half a day, the message keeps repeating and asking you to press 3 to speak to someone. After you do this about 4-5 times, that option disappears and if you don't chose option 1 or 2, the stupid computer that answers their phone actually HANGS UP ON YOU!!! I recommend calling the Sprint on Russell AVenue @ Lake Forest Mall - almost as soon as you press 3 the first time, someone answers your call. I think the store on Quince Orchard is so bad because of the staff and management. It takes about 4 employees there to help one person . . . . one person to actually interact with the customer, and 3 others to stand around watching them.

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.

I would recommend only going to this store if you HAVE too! I have never gone in there and NOT had to wait forever for help. It is so busy at all hours of the day that you have to sign in, and wait...

ANd it usually takes 30-40 miniutes for your name to be called! Even if all you want to do is pick up an accessory and pay for it... you STILL have to sign in and wait. It's like going to the DMV!

Although once your name IS called, the sales people have been very friendly and nice. But it's the wait that kills me!

2
★★☆☆☆

I would recommend only going to this store if you HAVE too! I have never gone in there and NOT had to wait forever for help. It is so busy at all hours of the day that you have to sign in, and wait...

ANd it usually takes 30-40 miniutes for your name to be called! Even if all you want to do is pick up an accessory and pay for it... you STILL have to sign in and wait. It's like going to the DMV!

Although once your name IS called, the sales people have been very friendly and nice. But it's the wait that kills me!

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Message from Sprint Store

Switch to Sprint! Sprint's network reliability is within 1% of the other guys. And we have the BEST price for Unlimited. Get the phones you want with Unlimited Data, Talk and Text without having to worry about running out of data or being surprised by overage charges (streams video up to HD 1080p, music up to 1.5 Mbps, gaming up to 8 Mbps; data deprioritization during congestion). And, our “Buyback” program offers account credits for your eligible phone. Visit your local Sprint store in Gaithersburg, MD or give them a call to find what you’re looking for.

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